Email saying that my account would be suspended or deleted... is this a hoax?

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• Cannot connect to Mozilla Support. It does not accept my user name or password. Reset password email says that my account is already activated.

  Tried to access the Forums of Support of Mozilla for Firefox Desktop Support, I've used several times. He cannot accept that my user name and password, claiming that they were incorrect. I tried the password reset function, which opened a window saying that accounts created before December 2010 may have connection problems. Reset your password below. It tells me to enter my e-mail address so that it can send me the instructions for setting up a new password. I get my e-mail address. It is said that we have sent an email to any account using this address. Please follow the link in the email to reset your password. I go to my email. Nothing is there. I wait, but still nothing.

  I return to the login page and click the link - I do not have a confirmation email - connection issues. A new window opens telling me to activate my account, I have to first of all confirm my email address. I enter my email address. I get an e-mail from Mozilla immediately, telling me that my account is already activated, and it gives me a link to connect. I click on this link. I get my login and my password again. Same error message denying me access and tells me to enter a correct username and password. I try twice with no success. Same mistakes repeated.

  So I try to create a NEW account using a different user name my email address. It doesn't let me do. It is said that the email address is already taken, and it does not allow me to proceed. In the end, I had to set up a new account with an email address that I never use, just so that I could access the functions of the help. I'm exasperated. I don't want to post my Questions that I do not use and having to open another application to access even the e-mail address. I want to be able to receive a message from Mozilla in my daily e-mail normal, if someone has replied to my message. But as Mozilla doesn't let me use my e-mail address for the new account, I put in place, I can't do that.

  It's very frustrating. Mozilla does allow me access to my original user account that has already been put in place with my preferred email address. And Mozilla will not let me create a new user account with my preferred email address. Now I'm stuck with a new user account which is linked to an email address that I never use and is not easily accessible to me. As a last resort, I access my new user account in the hope that it will allow me to change the email address associated with the account, but of course, this is not an option.

  Can someone please help me access my original account with my login and my original password? If a password reset is necessary, then I should not receive an email response telling me that my account is already activated (see below). If it is checked, then why can't connect? What is going on? Please help me. Thank you.

  It seems that your account has already been activated.

  You can connect to:

  https://support.Mozilla.org/en-us/users/login

  Thank you!

  Team support.mozilla.org }

  It's a bug

  • https://Bugzilla.Mozilla.org/show_bug.cgi?id=855599

• I received an email saying that my account has not been updated as a regular maintenance of Microsoft. Is this true? I'm afraid it's a scam that made use of the name of Microsoft to get my password.

  This is the email I received. Is it authentic?
  
  
  
  

  Dear owner,

  Our records indicate that your account has not been updated as part of our regular account maintenance. Due to the anonymous registration of free account we have seen mixes account and therefore blocking part of the account.  So you're Advisor to answer our customers with your account information for the update and ensure you are the real owner of this account.

  Do this by clicking on the button answer.

   

  * Full Name: ............................................................

  * User name: ..........................................................

  * Password: ............................................................

  * Date of Birth: .......................................................

  * Country or territory:...

  * Alternative email if applicable:...

  * Password: ............................................................

  This return is required for the update and to avoid the blocking of your account. If you do not respond to this message. you will lose your account permanently.

  Thank you for your usual cooperation. We apologize for the inconvenience.

  Sincerely,
  Service team members .

  This is a phishing scam. A modernized version of the present.

  Closing account Hotmail Phishing Scam
  http://www.Hoax-Slayer.com/Windows-Live-Hotmail-phishing-scam.shtml

• Have not received e-mails from last week. I just tried to send a test email and it says that my account is not available?

  Original title: Hotmail

  I have not received e-mails from last week. I just tried to send a test email and it says that my account is not available?

  The first step in troubleshooting is to clear browser cache/cookies.      (you must clear all cookies)

  * For Internet browser explore & MSN butterfly: simultaneously press CTRL + SHIFT + DELETE, and then click on remove
  For Google Chrome: Simultaneously press CTRL + SHIFT + DELETE, and then click clear browsing data
  For Firefox: Press CTRL + SHIFT + DELETE, and then click clean now
  (other browsers are similar)

  If you clear the cache is not help meet these.

  You access your e-mail via a web browser or e-mail client?  See the differences between them here
  You have problems to access other accounts on the same computer?
  The same problem exists when you use a different browser?
  The problem persists on other computers?

• Security problem - Everytime I sign in my e-mail, I get an error message saying that my account has been blocked temporarily.

  Whenever I'll sign in my e-mail, I get an error message saying that my account has been blocked temporarily. I changed my password, and I always get the same messages. I can't send email because it asks me to verify my account. When I do, I always get the same message. What can I do else? Help!

  Hi Tom,

  Are you referring to Windows Live Mail? If so, I would say that to visit the Windows Live Solution Center that is not a problem we can help solve the answers:
  http://www.windowslivehelp.com/

• I just got an email saying that I bought 3 movie rentals with a value of £116,15 via the iTunes store. I've done this! Someone else?

  I just got an email saying that I bought 3 movie rentals with a value of £116,15 via the iTunes store. I've done this! Someone else?

  This is a phishing attempt. Do not respond. Shall not disclose any personal or financial information. You can use the address below to the suspicious message as an attachment to the Apple. [email protected]

  The link below has information to identify fraudulent emails.

  http://support.Apple.com/kb/HT4933

• I was sent an email saying that my ID apple has been deactivated and to click on the link below 'manage my ID', is an email it looks quite like whether it is Apple?

  I was sent an email saying that my ID apple has been deactivated and to click on the link below 'manage my ID', is an email it looks quite like whether it is Apple?

  This is a phishing attempt. Do not respond. Shall not disclose any personal or financial information. You can use the address below to send the suspicious message to Apple. [email protected]

  The link below has information to identify fraudulent emails.

  http://support.Apple.com/kb/HT4933

• I tried to take advantage of the XBox Live 2 months for $2, but he says that my account is blocked.

  my account is blocked

  I tried to take advantage of the XBox Live 2 months for $2, but he says that my account is blocked.  I followed the instructions and asked for the code to be sent to my other account that several times, but I have not received.  I talked to a CSR and the reference number was 1178333571.  I have my account unlocked and to a subscription xbox live gold.

  respectfully,.

  Isidoro

  Hi isidorolaude,

  For help on XBOX, go on the Forums of Xbox Live.

• I'm indicator error saying that my security would not allow the attachment to download in XP

  I have eror flag saying that my security would not allow the attachment to download

  How can I change my security settings to allow downloading but not to leave my computer at risk
  * original title - can'rt open attachments-*.

  Hello

  Try the fix tool from the following link to return the security settings to default levels and verify.

  Improve performance and security in Internet Explorer
  http://support.Microsoft.com/mats/ie_performance_and_safety/

• I have recevied am email saying that I won a lottery promotion. Microsoft's the info on it?

  I have recevied am email saying that I won a lottery promotion. Do you microsoft have any information on that?

  * original title - promotions for 2011 *.

  Hi arracurrence,

  It's a scam!  There is no such promotion.  Do not click on links in the e-mail (e-mail even addresses).  Do not open attachments.  Do not attend all the sites suggested by email.  Do not call them or provide them with any personal information whatsoever.  Cannot access to your computer.  Add sender to Junk Senders list and delete the message.  I do not know what is the scam, but it's probably an attempt to identify the flight or to collect other information, or to sell you some product or service you don't need, or confirm your e-mail address, address is real so that they can add to a list of valid email addresses, and increase the amount of SPAM you receive.

  You have been a good idea to check first.  You yourself have saved a headache on the road.  Good job spots and confirm before doing anything.  Microsoft is not those promotions If you see other emails like this, or making phone calls claiming that they come from Microsoft, simply delete the emails and hang up the phone.

  Good luck and best wishes!

• Try saving - says that my account key is not valid.

  I bought an edition of Adobe Acrobat, last year and never downloaded. I'm trying now and it says that my account key is not valid.

  Hi John, what version of Acrobat you bought and where you bought it? Here are some links that may help:

  Invalid serial number error

  Error: "serial number is not valid for this product". Adobe Creative Suite

  Error "invalid serial number". Adobe Acrobat 9 | Adobe Creative Suite 4

• Currently, I am a user of Adobe Revel. I received an email saying that I should switch to Adobe Lightroom etc Revel my subscription ends in may 2016. Is - it Revel in Lightroom transfer result in additional costs for me? Thank you.

  Currently, I am a user of Adobe Revel. I received an email saying that I should switch to Adobe Lightroom etc Revel my subscription ends in may 2016. Is - it Revel in Lightroom transfer result in additional costs for me? Thank you.

  Once you migrate to CC ambient light, you will be charged according to the CC room light price spread at that time.

  I'll let you know if I get more information.

  Concerning

  Stéphane

• I try to down load El Cap to my iMac (mid 2007) and I get this message saying that I must have OS 10.11 to perform this task.  Where can I find 10.11?  Apple store has only 10.11.2 or later...

  I try to down load El Cap to my iMac (mid 2007) and I get this message saying that I must have OS 10.11 to perform this task.  Where can I find 10.11?  Apple store has only 10.11.2 or later...

  What you are trying to download is an update to El Capitan, which requires that El Capitan already installed.

  You should find the correct Installer for El Capitan in the Apple store under the purchased tab.

• Im trying to fill the network so my ps2 connections can use the signal wireless to my laptop running vista Basic. When I click to bridge, I get a message saying that I need at least 2 internet connections. is this in any way about this?

  Im trying to fill the network so my ps2 connections can use the signal wireless to my laptop running vista Basic. When I click to bridge, I get a message saying that I need at least 2 internet connections. is this in any way about this?

  Hi Jer9009,

  Welcome to the Microsoft answers site.

  ·         Could you give the exact error code or error number you get?

  To connect multiple computers, install a network adapter in each and run a network CAT5 cabling to connect each one to a hub (and thus the other.) The computer that will serve as a transition will have a standard network card for wired and a wireless network adapter that will connect to the wireless (WAP) access point or gateway on the second network.

  A network bridge is software or hardware that connects two networks or more so that they can communicate. You can create only a single bridge network on a computer, but a bridge can handle any number of network connections.

  For more information, see the link: create a network bridge:http://windows.microsoft.com/en-US/windows-vista/Create-a-network-bridge

  Add a connection to a network bridge: http://windows.microsoft.com/en-us/windows-vista/Add-a-connection-to-a-network-bridge

  Swathi B - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• I have vista ultimate 64 and I try to run HAWX in DX10. It is gray in the game. When I run DXDIAG it says that I'm running DX 11. How can this be? How to register for dx10?

  I have vista ultimate 64 and I try to run HAWX in DX10. It is gray in the game. When I run DXDIAG it says that I'm running DX 11. How can this be? How to register for dx10?

  Gearrunner,
  I have Windows 7 32-bit last month.  I installed the demo of HAWX and he ran a program compatibility Wizard after installation.  He showed that DirectX 10 has been installed.  When I run DXDiag, I also show DirectX 11.  Now, I have installed DirectX 9 .0c on this machine.  Then you can try to install it and see if that makes a difference.

  DirectX 9 .0c

  Of course now that I've tried the demo you have shot me in another game I have to play.  :)

  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.