Emails went blackBerry Smartphones...


Hello!

I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come):

(1) registry HRT

  • Homescreen > Options > Advanced Options > host Routing Table > (it matter little what line is current) > sign up now

(2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

(3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

I hope that will move things again for you! If not, then you can try to delete and add your BIS lines for the accounts involved and/or contact your operator for formal support.

Good luck!

Tags: BlackBerry Smartphones

Similar Questions

  • Problems of email to blackBerry Smartphones

    I'm unable to access e-mail.

    After entering my user and password, it indicates there is a problem and suggest you contact gmail.com.

    However, I am in the right username and password (works on other devices very well) and it was working properly before.

    How to remedy?

    Thank you

    OK... and what was your result of the search of the public data base KB? I found this... may or may not apply to your situation, but give it a quick glance:

    • Article ID: KB12288 Impossible to integrate or validate a Google Mail with BlackBerry Internet Service account

    Otherwise, with a strong support network signal (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    2) Remove and return Service books

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

  • Problem with email notification blackBerry Smartphones

    HIII everybody... I use bb9320curve with os 7.1, until a few days back everything worked well, in my opinion if it was my friends or community mailer. Then due to several reasons, I disabled my internet connection for a week, now, even once, I enabled the internet, I received a message that in 20 minutes I start receiving my notifications by e-mail, but nothing happened. I have not received all messages on my phone (but a lot through my Inbox in regular line).  I tried to reboot, perform a hard reboot by removing the battery while on and so far nothing has worked. Then I get notifications only when I receive by email from the community forum of bb not other e-mails that are my friends, I know it sounds crazy, but that's what happens. Can anyone suggest me the solution.

    Hello!!

    I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

  • Email to blackBerry Smartphones has stopped working! The problem is NOT solved!

    My BB 9780 was working fine a few weeks ago and then stopped my emails.

    I have not added any application or change anything

    I tried this service book record thing, out of battery, removal of e-mails and trying to set them up again (which doesn't work now) and nothing

    So no idea?

    I'm tired of these bugs... I would really like to have a phone that can receive emails, otherwise it will become a big paperweight

    Hello and welcome to the community!

    I know you said you tried some things, but I don't know if you've done these steps exactly. Therefore, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

  • Email configure blackBerry Smartphones and delete forever business account

    Hello

    I have 12 blackberry 9720.

    They have been somehow configured to work as a business smartphone.

    Now the company wants to reject the old Blackberry Service Administrator.

    I can't set up any kind of e-mail on these phones.

    After several resets factory they continue to ask for a business email account.

    Is it possible to set up a simple gmail account on them?

    Better yet, is it possible to manually set the old account? (I can do this on a samsung or on an iphone).

    Whenever I try to configure one of them that I make you to configuration-> email account-> and I can only activate a company account.

    I want to just configure emails.

    Hello

    Assuming that you have:

    • The devices removed from BES/DOWN
    • Passed under the carrier on each device BES to BIS account

    Then the devices should have ' Personal/Internet' showing on the screen. Note that the company will always show up on this screen, no matter what. But it is only useful for devices in a BES environment. For non - BES, you need a plan BIS of data by the carrier in order to activate the exclusive services of BB (which includes the e-mail handling on these devices inherited from BBOS). And, if the data carrier account does not exist OR if it does not BIS, then the screen will show exactly as you describe, and email does not work on the device.

    Good luck!

  • Incoming emails for blackBerry Smartphones

    My Bold 9930 received incoming emails faster they go on my PC (Outlook).  Now, they take almost an hour appears on my smart phone or don't show up at all.  Is a Blackberry server problem or is there a setting on my smartphone, I can change?

    If the device is taken and you are on a BES I would contact your administrator of TI. They may have information about what is happening. If you do not change anything on the device, then it is probably not that you can do. I start by contacting Sprint and ask them to make sure that everything works correctly in your area.

    John

  • Email from blackBerry Smartphones has stopped and the icon at the top

    Somehow, somehow my phone became not connected to the mobile network.  I noticed it because I stopped doing e-mails from my 2 accounts.  So I reconnected it, and I don't seem to receive emails again.  There is also a small oval blue icon vertical at the top right under the bar signal and next to the icon, he says 1xev.  I don't think I've seen this before and am wondering two things... How do I diagnose the situation by e-mail and this icon has something to do with anything either?

    Thank you all.

    Here are a couple of things to try.

    First things first, start with a basic battery pull, just in case (it is the best way to solve most of the problems).  Open the back, remove the battery for about 15-30 seconds, plug the battery back and let the phone restarts.  Then see if it works.  If this is not the case, proceed to the next step.

    Then, go to Options (the icon) > Mobile network and check to make sure that the network selection Mode is set to automatic and that network technology is set to 1XEV.  In some cases, it can go to Global, which can cause problems (when I went to Global, my signal went from 1XEV to 1xev - I went back and I had full signal within 20 seconds).

    Then, re - register your phone on the BlackBerry network - go to Options > Advanced Options > host Routing Table and press the BB menu button and select Save now.  Final step is to return your Service books.  If you have access to your BIS account, go to settings > e-mail settings.  Sign in to your account, press the BB menu button and select this option to send Service directories.  If you do not have this capability, call your carrier and ask them to do it for you, or if you are on a BES network, ask your BES administrator.

    This should get you operational, but if not, let know us.  And if this does not work, let us know what worked not for future reference!  Good luck!

    As for the vertical blue icon, is there something a and B in there?  If so, this is the bluetooth icon.  You can disable this option via the icon manage networks.

  • Please help email to blackBerry Smartphones

    My daughter has a Pearl 8100 and we try to get her work email.

    She is on Rogers, and we have implemented his account Blackberry.net on BIS as well as his account of Rogers.com.

    It can send E-mail on his Blackberry to anyone, but it cannot receive emails from test of our accounts, even though she received messages "Welcome" Rogers on it.

    If send us e-mail at Rogers.com account appear on his Blackberry, but whatever it is sent directly to their account Blackberry.net comes back undeliverable.

    We tried to return the service book and also reinstall the o/s on the phone, but nothing helped.

    Is there something else to try, we have received all the suggestions above Rogers themselves, but still have not found the solution.

    Please help us.

    Thank you

    Forza, very good news and thank you, instead of calling Rogers and to delete the account, I went to the BIS page and deleted his account and then re - recreate the same account and sent the new book service and viola, it began to receive emails for BB.

    Thank you once again for all the help, just a bit of knowledge kept me to hit my head against the wall with my friends from the India Call Center.

    Gord

  • Email to blackBerry Smartphones

    As the hub control email (I added my Office 365 account to my Priv), I can not disable the Hub, I can?

    I wish offered an e-mail separated, against only via the Hub.

    I think I'll go back to the use of the BlackBerry Hub pitcher, against the Nova Launcher.

    With Nova, though you win some features, you also lose some, too...

  • Suspended email to blackBerry Smartphones

    Hi, I hope someone can help me.

    I own a Torch 9800. Recently the curve of my little brother began to act up. I didn't know if it was his camera or its sim card, which had some problems, so I put her sim card in my torch for a while know. When I put the chip in his cell phone, everything was fine.

    Now MY email has been suspended. I went to my carrier and they said that I can NEVER receive emails on my Torch again.

    My question: is it possible?

    I live in Aruba and my carrier is Setar. They have been known to do not know what they are talking about, so I thought: Let me ask you for further help.

    Help, please. I really miss my e-mails on my Torch

    -All right, we are making progress.  Then, you must call Setar and ask them to send the directories of service for you and help you get over this hurdle.  I hope they do that; all other carriers around the world knows how, but I'm not sure of this company.

    Call them, tell them to do and post back with your results.

  • Icons of blackBerry emails and blackberry Smartphones

    I just bought my first BlackBerry - Curve 9320.  There are a number of icons on the screen, including one called "messages".  I just found how to add my personal email address to my phone.  Soon I'd made a new icon, with my email address on it now appeared on the phone next to the "messages" icon  So far so good.  However, whenever I get an email today on my phone it appears also in the "messages" icon  Double the meassages - and confusion.  Help!

    Yes, when you delete a mail in the messages folder, it will delete also in your hotmail Inbox.  You good to go!

  • History of the Email download blackBerry Smartphones

    Hi all.

    I got connected to level 3 of my email IMAP for the Blackberry Internet Service accounts and everything works fine with the sending and receiving of emails.  My question is whether it is possible to force a download to my Blackberry to all the old emails in my accounts.  For the moment all I see are the emails received from confugirng accounts.

    See you soon

    David

    You can not download emails before setting up the account of the use of the BIS service.

  • Emails from blackBerry Smartphones do not sync with Outlook 2010

    Hi all. I just built a new PC with Windows 7 and Office 2010. My old PC run Win XP and Office. When I open Outlook (XP) my emails removed themselves from my BB 9320, but this does not happen with OL 2010. Can someone advise please.

    Kind regards...

    Help me understand... you want all of your removal from the BlackBerry emails when they are downloaded into your client application to Outlook?

    In your configuration, Outlook, value on the function to delete emails from the server after downloading to Outlook.

    This isn't a matter of BlackBerry, but one of Outlook.

  • Failure of email to blackBerry Smartphones

    Whenever I try to send an email, I get a message from general failure. I tried to resend the email several times, but it always fail. Anyone able to help?

    If you haven't already done so, try a battery pull.  If it still does not work, call your carrier so that they can update your blackberry services.

  • Bbid and email to blackBerry Smartphones

    Hello can someone tell me if it is true now that your e-mail address (I have 2 yahoo & hotmail) are now related to your BBID?

    This means that, without connecting to my BBID staff then the personal emails on their part, addresses usually goes to my phone? or am I wrong?

    Thank you

    I don't think you can do a lot without connecting to your BlackBerry ID, so no you can't receive emails without.

    If you change your email password on your PC, you will be prompted a few minutes for change on your phone as well.  The RIM servers will have access to your e-mail account to retrieve your emails to push on your phone and your email address will not be able to access with your old password of e-mail.  Your phone will then prompt you to update your password.

    I hope that answers your questions.

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