EMERGENCY AID! Please-> CONNECTION VIEWER App

Hello world

Since a few days, I am faced with this strange problem with DPS connection tools.

I have Adobe ID with password as averyone and when I login on the Web Adobe Dashboard page, and it works correctly.

This also works when I use my same login ID in Indesign Folio Builder.

But when I login in the Adobe viewer app on my iPad, the authentication fails. Same thing on the same application on my iPhone.

The ID is always the same, I also checked to be connected on the Acrobat.com Web page, but nothing changes.

So this seems quite strange, seems to be a problem related to the Viewer application. What I don't understand: is it a problem with just my two of my devices or that depend on Adobe update App or something?

I also deleted all the pages of my Macbook, never deleted two devices e downloaded return Viewer application, but still even exist connection problem.

Please help me because I can not continue to work on my DPS stuff!

Thank you

Riccardo

Rik,

I just fixed it. Please send a confirmation email when you can.

Tags: Digital Publishing Suite

Similar Questions

  • Is it possible that only DPS buyed holders are able to connect to IPAD Content Viewer App?

    Is it possible that only DPS buyed holders are able to connect to IPAD Content Viewer App?

    Connect to digitalpublishing.acrobat.com with this ID, and then try again.

    Bob

    grafikerorg.de <> [email protected]>

    Tuesday, April 2, 2013 10:41

    >

    Re: Is it possible that only DPS buyed holders are able to

    connect on IPAD Content Viewer App?

    created by grafikerorg.de

    http://forums.Adobe.com/people/grafikerorg.de> in/Digital Publishing

    Suite /-see complete discussion

    http://forums.Adobe.com/message/5199071#5199071

  • Can't buy - please connect to iTunes in your currency settings to use buy features

    I bought an app a few years ago and they did an update and I want to subscribe to their premium subscription, but when I try I get this message "can not buy - please connect to iTunes in your currency settings to use the purchase functions.

    I logged onto my itunes account on my phone and can make other purchases.  I deleted the app and reinstalled it, but in vain.

    I contacted the developer of the app and they said I need to contact Apple that this message is not of them.

    Any help would be appreciated.

    Have you used another Apple ID for the app previously?

  • Connected HP app for IPAD

    How can I download the HP drive connected to my IPAD app? I tried but can't find IT, just for the IPhone.

    Hello SBeit,

    You are able to find the connected HP App for the iPhone yet? In my view, that the iPhone app and iPad are one and the same.

    But I had been informed that the App has been abandoned there is abandoned and is no longer available in iTunes.

    The products accompanying preinstalled or installed before the app was pulled, should always work. But it can now be downloaded for a new installation.

    If this is still true today (and I'm sure that his return not ), that is why his does not show for you now.

  • BlackBerry Smartphones can not connect to App world via PC and Blackberry phone, someone knows how to fix this?

    Hello

    It's been 1 month that I used my app world via my phone last using the Wi - Fi connection to download an application. Last week, I try to download an application through my PC, but app world does not recognize my phone when I try to download. I ve tried solutions fix my phone not recognizable around the world of the app in the PC, but nothing happened. So, ive decided to connect to wireless again. But when I try to connect to the world of the app, it says that,

    "You are currently on a service plan that requires a Wi - Fi connection to use this application. If you want to use this application outside of a Wi - Fi connection, please contact your service provider to upgrade of data plan".

    Can someone help me or know this problem?

    Thank you. Hope someone can help me with this.

    Hello! Thanks for your reply. Ive has already know what is the cause of this issue but, initially, Im just using my BB Phone to connect to the world of the app and work with my solution. So here it is to connect to App world using BB Phone 1. Connect wifi 2. update your Blackberry ID and password on your phone, it is, I've just updated my Blackberry ID and password because I forgot to change my information on my phone. 2 months ago I change my ID and password to the web, so I think that the world of the application is unable to recognize my old identity. haha hope it helps others

  • HI everyone, I paid almost 10 days ago, my supcripcion to plan for all the app elements, and after u date of my latest plan, any program is runing, always appear, your time taking, is late, please by the app with my adobe ID works correctly?

    HI everyone, I paid almost 10 days ago, my supcripcion to plan for all the app elements, and after u date of my latest plan, any program is runing, always appear, your time taking, is late, please by the app with my adobe ID works correctly?

    Photoshop Elements and Premiere Elements are NOT part of the cloud... you buy a serial number, not a subscription, and you enter the serial number during installation

    If you don't want to say things, read below

    Your subscription to cloud shows correctly on your account page?

    If you have more than one email, you will be sure that you use the right Adobe ID?

    https://www.adobe.com/account.html for subscriptions on your page from Adobe

    .

    If Yes

    Some general information for a subscription of cloud

    Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

    Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

    -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

    -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

    .

    If no

    This is an open forum, Adobe support... you need Adobe personnel to help

    Adobe contact information - http://helpx.adobe.com/contact.html

    Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

    -Select your product and what you need help with

    -Click on the blue box "still need help? Contact us. "

  • WiFi doesn't connect properly &amp; apps not updated by wifi

    Mr President

    When I update 9.3.2 wifi doesn't connect properly & apps not updated or installed via wifi and battery low.icloud does not

    gsuryakiran wrote:

    Mr President

    When I update 9.3.2 wifi doesn't connect properly & apps not updated or installed via wifi and battery low.icloud does not

    Follow the 3R - if this does not solve your problem proceed

    Troubleshooting of user is:

    1. reboot, IE power off / on,.

    2 reset http://support.apple.com/kb/HT1430,

    3. restore the backup, restore as a new device. http://support.Apple.com/kb/HT1414

  • Unable to connect to App Store since El Capitan

    Cannot connect on App Store on 10.11.3.  The computer has been restarted.  IOS connect on App Store is not a problem

    Same problem for me

    "An unexpected error has occurred all by signing".

    "Your device or computer could not be verified. Contact technical support for assistance. »

  • Impossible to install the bluetooth driver in XP Mode, error "this software cannot be installed remotely. Please connect to the local computer, and then try again.

    I have win 7 pro as my OS, whenever I try to install the bluetooth driver in xp mode, I get an error message saying "this software cannot be installed remotely. Please connect to the local computer, and then try again.

    Check this box:

    http://support.Microsoft.com/kb/2438651/en-us

  • Webcam not working "please connect a webcam caught in charge."

    Well, I bought a laptop Dell Inspiron 1514 yesterday and when I got it home the webcam on it worked fine when I tried it today still it will not work and it keeps saying "Please connect a webcam supported" the webcam is also integrated into the computer dell laptop.

    If your webcam drivers have not been updated in the Device Manager under documentary imaging devices, you can try what I found. I just got an Inspiron 1545 and the only way I managed to do work so far is to plug in a USB device IE. USB mouse. Make sure you have the window open webcam. When you plug the device for some reason any the appliance starts to operate when the laptop detects the usb device. Took me to always online looking for an answer to this problem and I came across it by chance while trying to get the camera work.

    I CAN'T WAIT U DELL TO FIX THIS PROBLEM OF NOT. SEEMS LIKE A LOT OF PEOPLE HAVING THIS PROBLEM. I'M GUESSING SOMETHING WITH HUB USB INTERNAL

  • U2414H, DDM, please connect a Dell monitor taken in charge

    Hello when I open my pc I get this error on dell display Manager (please connect a dell monitor supported) and freeze my pc I try reinstalling the vga driver but the problem is I have the monitor for 3 months and I've never had a problem this problem. stars all of a sudden I use mini display port to vga: asus hd 7750

    I doubt that the material of the monitor is defective. Open the U2414H OSD (On Screen Display) display settings and make sure that DisplayPort 1.2 is disabled.

  • BlackBerry Smartphones Blackberry Media Sync continues to display 'Please connect a Blackberry smart phone' when the Blackberry Storm is connected to the PC

    About a 2 months ago when I would like to connect my (the first storm) blackberry storm to my computer via the USB cable supplied with the phone, I was able to transfer music from my computer (itunes) to the blackberry via Blackberry Media Sync with no problems (open Blackberry Media Sync, connect blackberry to the computer via the USB port and screen Media Sync would change so that I could sync to the blackberry storm music). I didn't even have to install Blackberry Media Sync in December 2009

    But now after I connect my Blackberry Storm to my computer, the screen of Blackberry Media Sync does not change and continues to display "please connect a Blackberry smartphone. I tried these tips I found online:

    1.) several reboots my computer (windows vista)

    2.) update/reinstall Blackberry Media Sync, then by restarting my computer

    3.) reconnection from blackberry to the computer, then open Media Sync

    4.) Open Media Sync first and then connect the blackberry to the computer.

    5.) installation BlackBerry USB and Modem drivers (even if I can't find the USB driver for it under the Universal Serial Bus Controller when I check in the Device Manager when you go to control panel – system and Maintenance – Manager of devices, but I found a v2 COM4 and COM5 RIM virtual serial Port when you select "devices by connection" under display in Device Manager) or are RIM Serial Port virtual v2 COM4 and COM5 drivers I'm looking for?

    6.) go to Options (on blackberry) - memory and make sure Media Card Support, Media Transfer Protocol (MTO) and Mass Storage Mode Support are resolved on 'On', the encryption Mode is set to 'None' and mass storage Mode Auto activate when connected, it the value "Prompt" although I tried to 'Yes' as well. It says I have 785 MB of memory space of the unit out of 879 MB total memory of the device and 7.1 GB of free space on a total of 7.3 GB of Media Card Media Card.

    None of the above tips and troubleshooting tips worked. I also checked the Blackberry technical solution center but I've not found anything there that has contributed to the other. I found discussions forums online, including issues of people with 'blackberry media sync cannot connect to the device' pop up, but I have not had this pop-up. The Media Sync screen remains just the same as if I never connected the blackberry storm to my computer in the first place even if my blackberry storm recharges via the computer.

    Is there something that I miss or have not yet done? What should I do?

    Too bad. I went to a Verizon store and they me remove the battery and turn the blackberry. Worked like a charm and I can now use Media Sync.

    Also told me that I need to update the software of the phone blackberry using Blackberry Desktop software (I have version 4 and need to update to 5) and make sure to choose to back up files when you are prompted during the update or you will lose all files, the media and info saved on blackberry.

  • "please connect to the internet and try again.

    I have Windows 7. When trying to install Lightroom 6 I just buy new, he repeats to me "please connect to internet and try again" (as it did when I tried to do the trial version) but I am connected. I checked the firewall and it seems to be fine to let the program through. Clock is set correctly. Extremely frustrated because I don't have all day to go through the pages trying to find answers and to say the least, I'm NOT well versed in computer jargon, etc.

    Hi Thomasd40544814,

    Please refer to this document: Solutions to connect, activation and errors in connection with creative cloud and Creative Suite applications

    Also try the help below procedure:

    1 - Check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to McAfee website, toolbar of internet security etc.)

    2 disable the firewall to enable the firewall on or off - Windows Windows help , see your machine

    3 turn off the firewall of the security program installed on the computer Internet.

    4 - Please check if you have adobe entries in your HOSTS file, if there are all the entries in it, which means that adobe is getting stuck on your machine.

    See SOLUTION 3 in the following document to check and fix the HOSTS file: applications of Adobe Creative Cloud reverts after 2015 updated CC test

    Let us know if that helps.

  • "Please connect to" internet error message when disabling Photoshop CS5

    I want to disable my copy of Photoshop CS5, so I can activate it on my new computer.  However, I get the error message "Please connect to" internet when I try to turn it off.  My internet connection works perfectly well; I can access various websites without problem.  I tried on two different wifi networks, but also an ethernet connection and gave the same error each time.  I'm running Windows 7 on a Dell laptop; all the networks of the internet was provided by Comcast.  Someone else that was at issue and have a solution?

    Check your hosts file.

    help for that and other adobe.com sure common connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  • Enter the adobe ID to register your product, please connect to the internet and try again

    After reinstallation of the pc, I have installed ps el.12. When I try to open editing I get this Message: login required / enter adobe id to register your product / please connect to the internet and try again. Failed to get contact with Adobe. No problem with other https sites. What is fault?

    Hi keste,.

    Please see the troubleshooting steps below:

    Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

    The activation and deactivation of Adobe problems

    Let us know if that helps.

Maybe you are looking for