Entry of the appellant does not

When a caller is sent to a greeting of unity and the appellant of entry is selected as 'allow callers to enter the directory number when wishes' is selected, nothing happens. When you hit a figure during the welcome, nothing happens. Any ideas?

Thank you

Jason

Test it with internal phones and see if you have the same problem. You don't mention the integration or the version of the unit, I have to assume you are asking about the unit/Callmanager. If so, take a look at this doc:

Cisco Unity does not respond to the written

http://www.Cisco.com/en/us/products/SW/voicesw/ps2237/prod_troubleshooting_guide_chapter09186a008022b4d1.html#wp1027422

Tags: Cisco Support

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