Envy 14 update of windows 8 1050ca, graphics and audio problems.

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  Try it, you should get the follow-up troubleshooting links below these pointing in the right direction.

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  Have you tried to download an attachment after you turn off your antivirus?
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• laptop HP pavilion 15, the core i3-3217u graphic and audio driver

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  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-131023-1&cc=us&DLC=en&LC=en&OS=4063&product=6550379&sw_lang=

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• Envy 17 3010eg: upgrade to Windows 8 and update Bios: no switchable graphics and other problems

  Hello

  I'm of the Germany, but I'll do my best to write this in English.

  The product name and number: HP Envy 17 3010eg {information}

  Operating system: Windows 8 Pro 64-bit

  Drivers: everything up to date

   

  Long story short,

  I just wanted to upgrade the pre-installed Windows 7 Home Premium 64 - bit to the new Windows 8 Pro 64-bit.

  So I waited until the driver for Windows 8 support has been completed by HP.

  This month, I noticed that HP has released a graphic driver for Windows 8.

  Happy as I was I installed Windows 8 immediately via upgrade function.

  I installed all the missing drivers.

  * Update Bios to F.08*

  I noticed that I had to upgrade my Bios to version F.08 to install new graphics drivers. I did the upgrade and installation of the driver.

  BUT after the update to the version of the Bios the laptop only F.08 recognized the AMD graphics card. The integrated Intel HD 3000 graphics card had disappeared!

  Even after installing the new graphics driver, the Intel card is still missing in the 'Device Manager' of Windows 8.

  The battery life is now about 1 1/2 to 2 hours maximum because the laptop always uses the card AMD.

  So I looked in the 'new' Bios, but I have not found a way to change the graphics card. So I think that there is only a 'software' switch to do so.

  I have installed "AIDA64"and look under "Graphics".» The graphics card Intel HD 3000 has been mentioned as 'disabled'.

  Nice, but I have no idea how to turn it on again.

  So I re-installed Windows 8. This time, I did a completely clean install. With the same results.

  So, I switched to Windows 7, and there you go. Two graphics cards are displayed in "Device Manager" and the switchable graphics feature works perfectly (! even with the new version of the Bios F.08!).

  * Tested in Bios Version F.09*

  Yesterday, I noticed another Bios Update. This time in version F.09.

  So, I updated the Bios with Windows 7 installed.

  Everything went well (I thought!).

  Once, I've done a completely new installation of Windows 8 to take a peek, if Intel HD 3000 card will be recognized this time.

  BUT without success...

  So, I thought that the problem could only be Windows 8, because Windows 7 works perfectly.

  * Problems with Bios Version F.09*

  BUT then, I noticed a strange behaviour of my laptop:

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  -the keyboard backlight cannot be (DIS-) activated

  -the brightness of the backlight is half as usual

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  * Version of the Bios downgraded to F.05*

  So, I spent to the version of the Bios to the older Version available: F05

  And I was a little shocked by the result.

  Windows 8 acknowledged the Intel HD 3000 graphics card again!

  The problem is the Bios!

  Then, I upgraded the version of Bios version to see which version of the cause of the problem:

  Œuvres F05

  Œuvres F.06

  F.08 does not work

  F.09 does not work

   

  So I decided to stay with the version F.06

  BUT to install the new Windows graphic 8 driver you need the version of Bios F.08 (min.).

  I installed the driver anyway...

  I found myself with a black screen... I had to reinstall Windows completely.

  Yet more long story short,

  I ended up using Windows 8 Pro 64 - bit with the graphics card AMD only.

  I also updated the Bios (back) to the version F.08 dispelled the problems with the version of the Bios F.09 I mentioned.

  So for the moment I am absolutely no idea what the problem might be.

  The support has not yet heard of these problems and I have not found any website which explains the same problem.

  Every posting, I found explains that the AMD card is not recognized by Windows 8 but Intel HD card.

  Someone else got the same problems?

  What do you think? Is it really a problem with the Bios?

  What can I do to solve the problem?

  for me the best driver are:

  http://leshcatlabs.NET/

  Works Perfekt (cards during execution of the F06 BIOS and a map when F08/09) and are updated often.

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  Worm 10.18.14.4029 11/18/2014 on the site of HP Software and Driver Downloads, however, the driver that there are listed is actually a version lower than that actually installs. I always get the senario crash/recover.

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  Of course, I would appreciate help on this issue. I had a Support of look of the India on the remote pc, and it is one that has installed the latest graphics driver. I'm sorry to say, but he has not answered all my questions and has scared me with its procedures. Never do that!

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  In advance, I would like to express my gratitude and thanks for any help give you me - thank you!

  Tim

  Great spirits have always encountered violent opposition from mediocre minds

  Hello

  HP has an official presence on this forum other than for administration and moderation. The help you receive is mainly by volunteers.

  I have seen your situation several times based on your description of the SFC is not able to correct the errors. There are operating system and maybe the registry files that are corrupted on your system.

  Try to return to a know good Windows restore point before the problems started.  It's procedure is good for about 1 in 50 when SFC cannot correct errors.

  If you criticize the help on this forum of volunteers so don't expect more assistance.

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  I connected via hotspot and it worked fine, but all of my other computers laptops HP connects very well and they are 10 Windows as well. Only this laptop is upward, so I guess it's a problem with a new driver.

  Hello:

  The only suggestion I can offer would be to install the latest driver for the Intel Dual Band Wireless-AC 3160 adapter - 802.11 and see if that helps any.

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  Hello

  I suggest you try the steps from the link below and check if it helps.

  You receive an error '0 x 80070002' or '0 x 80070003' code after you download an update from Windows Update, Microsoft Update or Windows Server Update Services: http://support.microsoft.com/kb/910336

  For your reference: You cannot install some programs or updates. http://support.Microsoft.com/kb/822798/

  Hope this information is useful.

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  Hi RamonaBrooks,

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