ENVY - down perfectly but still closed in J111el

ENVY - bit windows 8.1 64 J111el

It closes down perfectly, but after I start and check the Task Manager to find out how long its been upward, it shows that my laptop was not arrested.

After blocking down if I connect my external hard drive, it works!

Hi udara12,

Welcome to the HP Forums!

I would like to take a moment and thank you for using the forum, it's a great place to find answers. You have the best experience in the HP forum, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

I understand that when you stop it shuts down as it should, but when restart, if you check the Task Manager, it shows that he was on all the time. If you connect your external hard drive and power off, when you restart the task manager says he has been turned off.

With Windows 8, you can change what happens when you press the power button.  Are you close the power button or stop at the Windows screen?

Here is a Windows document on the evolution of what happens when you press the power button on your computer. Here is another document on the Management of power (Windows 8) Options.

I hope this has helped.

Tags: Notebooks

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