Envy: No sound after upgrade to HP

I did all the updates that HP had in the meantime for my desire and lost sound from my PC.

I have ten updated drivers and it did not fix the problem.

I was able to restore before the updates & sound returns.

Why is happening...?  This kind of questions is a nightmare for us customers... and

makes me wish I sent the laptop to the store... but alas, now it's too late to go back.

I'm afraid to update my PC because of this.

Please notify.

Product # M1W07UA #ABA

Hello

Your computer is a HP ENVY m7-n101dx.  Please download and install the driver Audio Realtek High definition (HD) next Windows 10:

http://ftp.HP.com/pub/SoftPaq/sp74501-75000/sp74867.exe

Kind regards.

Tags: Notebooks

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