HP TouchSmart Sleekbook ENVY 4: no sound after upgrade Windows 10

No speakers or headphones are connected.
Windows Update 10 does not provide an update of speaker
HP Support Tools does not win 10 drivers.

Product name: HP ENVY TouchSmart Sleekbook 4
Serial number: (deleted content)
Product number: C2K73UA #ABA

Message from system tray: no speakers or headphones are connected.  Playing Audio Troubleshooter found no solution.
Windows Update 10 does not provide an update of the speaker.
HP Support Tools does not win 10 drivers.

Deleted the two drivers listed under sound Manager devices, but t
The drivers listed are high Drfinition Audio Device and IDT High Definition Audio CODEC
The CODEC driver has an icon in the shape of a yellow triangle next to him.
Updated the CODEC driver results in error:
Windows encountered a problem installing the software driver for your device
Windows found driver software for your device but encountered an error trying to install it.
IDT High Definition Audio CODEC

Machine has 8.1 then updated to 10. Windows 10 has been altered somehow a few weeks after the update. It took Microsoft store and they did a routine repair of Windows 10, which re-installed 10. At this point sound was gone.

Product name: HP ENVY TouchSmart Sleekbook 4
Serial number: (deleted content)
Product number: C2K73UA #ABA

Recently, I had the same problem. Technical support had me to download the drivers for Windows 8.1 still and my sound returned. The explanation is that not all drivers have been created for Windows 10 again.

Tags: Notebooks

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