Envy TouchSmart 23

HP TouchSmart 23se d49 ENVY

Windows 8.1

The touch screen seems to have several dead zone where touch is never acknowledged particularly the corners and the menu of the start menu.

You cannot drag from the left edge to move between apps or right to open the charms.

I installed all the drivers, graphics card diasabled by advice on the forum, but nothing helped.

The monitor cannot be calibrated as he cannot recognize the target area 5th in the order of the calibration.

Functioality to touch all makes them unusable.

Hello..

First check in your control panel if you have an option for the control of pen and touch...
If you have this option while you are trying to calibrate your screen...

Otherwise,.

Then try this...

Restart the pc, while the pc is start, key to tap the F2 on your keyboard...
Your HP hardware Diagnostics get...
Then, pass the test of components and run a test on the touch screen...
It will let you know if it is a physical problem or no...

Tags: HP Desktops

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