Envy 15 K239TX: very bad experience with HP - Eny core i7 1 5th generation HP Envy Touchsmart K239TX 15

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• Bad experience with Lenovo.

  Hello world

  I would like to share with you my bad experience with lenovo. I bought S10 2 weeks. Since the first day, it has not worked right. In the middle of my work it rebooted by itself and took a lot of time (20-30 min) to open XP when I turned it on. Then, I decided to restore the system with the OneKey Recovery button, but I couldn't activate the laptop after that at all. After that, I called technical support and explain my problem. They advised me to call lenovo sales and ask to replace the system. I followed the advice and call them and the representative told me that I have to send the laptop to the technical support group and they try first to solve this problem, if they would not be able to fix then I would send a new, and it would take at least 2 weeks to understand what is wrong with the system. I was indignant at this topic and he told me that if I want a new right now that I have to pay 15% bonus. Can you imagine that? Then I called the technical support group and we did some tests together and it did not work. After that, they still suggest to call lenovo sales to replace this laptop. Finally, sales representative decided to replace my laptop faulty by a new one. He arranged the pick UPS faulty laptop and created the order for the new system. Later the same day, I found that they charged me twice for the laptop. This means that I have a defective S10 only laptop, but have paid in full for two laptops. Today is the second day, and nobody came to the inverter to take the defective laptop. I called them and I was wondering why no one pick up the laptop. The answer was: no one does not organize the UPS pick up. This is Lenovo service! I've never seen this kind of service. It's terrible! I asked to connect with the Manager, but the Manager was very busy and I left the request to remember. I lose 4-5 hours of my time to explain my problem and request a replacement. Whenever they transferred my call to various departments, I had to wait 20-25 min. technical support is very good, they are very helpful and polite. Unfortunately, I can't say the same for lenovo sales representatives. It was my first lenovo and I'm sure that the last of them. Would not recommend to anyone to buy it. The service is horrible!

  I hope that, ultimately, the faulty laptop is picked up tomorrow. I am thinking to return it and get my money back if they don't send me not the new Friday, as they promised.

  Thanks for sharing your experience here!

  I received my S10 new and very satisfied. This works perfectly. Finally, I got what I wanted.

  I did from my first experience with Lenovo: If you have a problem with Lenovo products you should call and talk with officials. It is best to talk with several representatives, because not every representative has correct information. If the representatives are not useful, you have to speak to the supervisor or Manager. In addition, post your case in this forum. I suspect that some manager Lenovo check this forum. My problem has been resolved as soon as I posted my experience here.

  The IBM product portable grand, but I wish they hire more agents for sale or magazine somehow their service.

  Marry Christmas

• Bad experience with Sony XA Ultra and Sony customer

  FROM THE DATE OF PURCHASE, I DO FACE IN HEATING SO THAT THE INTERNET AND USING CAMERA AS TO BLOW UP. I USED THIS PHONE ONLY 14 DAYS DON'T CALL AND SMS DUE TO HEATING QUESTION FINALLY, I PRESENTED MY SET WITH CARE CENTER AFTER ALL MY BUSY SCHEDULE BUT COMPANY SONY WILL REPAIR MY MOBILE JUST GIVES ME NO REPLACEMENT.

  THE MOST INTERESTING IS TO HANDLE BOTH CLIENT EXECUTIVE EMBEZZLED ABOUT ME AND IGNORE MY REQUEST.

  FEATURED IS NO GUARANTEE OF THIS PHONE OR WE BREATH. MY LAST REQUEST IS TO REPLACE MY XPERIA ULTRA XA.

  ALREADY, I WEASTED MY 14 DAYS. ABOVE MATERIAL TAKES TIME AND I DON'T KNOW HOW MUTCH TIME REQUIRED.

  I feel really discouraged by my experience as owner XA

  My phone has 4 different flaws

  they have blamed my phone and offered a replacement then withdrew the offer

  I was not offered a replacement during the repair.

  Now after posting my phone 5 days ago, they don't have it.

  pretty tired of this - 2 months old phone = horrible

• had a bad experience with sony a33. the camera error.

  Hi all

  I have a Sony A33 camera. A few days ago, when I was shooting a few shots and then suddenly camera error pop out on the screen. Does anyone have a solution to this. Since the shot then button unresponsive and the autofocus stopped working.

  I tried like everything.

  1A out the battery. hydraulic on the camera and pressed shooting touch for 5 minutes. It did not work.
  2. I have two game lens 18-75 and 85-300 mm. I tried with both, but it gives the same question.
  3. without the lens, I made the setting saying release the shutter without a goal. He release the shutter but after a few seconds, problem appears again.

  I'm running out of options. y at - there someone who can help out on this.

  Thank you

  Hi Jonathan,.

  Agree with you. But I'm asking when so many people have the same problem and listening autour with the same thing why sony do they not release a patch or some sort of online solution that help their clients win their trust on their product. I'm losing confidence on other sony products as well.

  In any case if what you said is true, and the same thing happened to my camera as well so I can say that I am the bearer of a scrap price. So sony must accept their almost all products are just a junk.

  Thank you

• My experience with Satellite U300 after zapping Vista

  Hi all

  New to the forum but I would like to share my re-love of my laptop computer with you all.

  First of all, I'm a big fan of Toshiba.

  My wife has one and after several bad experiences with cheap laptop, I decided to splash out on a Qosmio, a few years ago. Absolutely brilliant. Very well build / design feature.

  However as I started to travel it has proved difficult to wear so I decided to buy a Toshiba Satellite U300. Look at the business, very good for the price.

  Only slight downside is feeling a little low cost keyboard, but other that it looked all good.

  Then I pulled up and all the problems started.

  1 slow at startup.
  2 would often freeze after the connection.
  3. slow to do anything whatsoever under Vista.
  4. install a 3 G modem that constantly froze.
  5. connection to a local network could cause it to freeze.
  6. constant blue screen of death.

  He referred to John Lewis and got a replacement.
  It was slightly better but still frozen a lot!

  I was very frustrated because I had ZERO problems with my Qosmio.

  I decided to skip Vista and see if my WinXP SP2 makes a difference, or if it was a hardware problem...

  Put XP on has proven difficult as the drive not recognized Toshiba help would have been appreciated on this but has managed to translate the Spanish site in forums and installed.

  WOW

  * What difference is not only my portable stable but it is fast! * do not play fast, but I can do most things with very little lag.

  * Large notebook * Toshiba Vista is more about it... Would have liked an option but the laptop with XP not Vista...

  Thanks for these useful information about you experience.
  I can confirm this too. The Vista operating system needs a lot of material resources as first OS it is XP.
  This is why all computers run slower with Vista as with XP but I think that it is nothing exceptional, due to the fact that Vista supports new features such as Aero, new photo and video files, Direct10X, etc.

  Greetings

• VCP4 bad experience

  I write my vcp-410 exam this morning and I can't.  It is a very bad experience and I am very disappointed.  I study a lot and take the vcp 4 install config classes.  Nothing I learned in the course help me to do this review, four days a $ 3000 to the trash.

  No question about config maximum, 80% of this review have hard question need for 2 or three answers. No question don't like simulated exam review is fictitious, it is very easy.

  If you think you're ready for the exam study again and the practice and the practice.

  Sorry bad experience for you.

  But only the price is not enoght...

  To pass the exam, you must know well the official documentation and product...

  For this reason, many laboratory could be very useful.

  André

• SVE14123CNB with camera of 64-bit windows 8 is to give a very bad image quality.

  My sony vaio SVE14123CNB with camera of 64-bit windows 8 is to give a very bad image quality.

  I have compained several times to sony, but they said that there is problem with windows 8 and this laptop model.

  I think that this response is not the solution to the problem, as it is my work that still hinder once. This laptop has with exmor HD webcam, so we expect the quality of the picture from the webcam to be strong, but it is dark, blurry, vary hard to identify someone even. It is even lower than some old VGA cam.

  Please provide a rigid solution.

  Hello krishna_18,

  The most common cause of this problem is a poorly lit room.  Please try to use the camera in well-lit areas.  Since there is no light or flash on the camera device, it is not able to work as well in dark situations.

  As to the answer before someone gave you "problem with Windows 8";  What they probably meant is that this laptop does not come with any software the camera included.  Therefore, the "Camera" app Windows 8 is what is natively provided and used.  This application is very limited in options and resolution.  Using an alternative app camera of your choice can also improve options, parameters, and results.

• Experience with the service coverage in Bulgaria

  Hello

  I am one of the sysadmins of a large international company, which has offices in Sofia. Bulgaria.
  I would like to share my experience with the Toshiba products and service coverage in Bulgaria.

  Months ago, we bought an external USB hard drive - STORE. E PARTNER 2.5 500 GB USB 3.0 P/N PA427E-1HE0. After you have deployed the HARD drive, I noticed that the computer constantly loses / restores the connection to the external drive.

  As I have suggested that the cable is not inserted properly, I just pulled the cable to the USB connector to check that it fits fully into the socket. To my surprise the just USB connector broke and fell inside the HARD drive chassis. In my opinion, this is a factory default, a badly welded connector.

  We talked to the service allowed in Bulgaria: STEMO and they sent the disc with a protocol that it is a physical damage that violates the terms of warranty service.
  I can't imagine a way to prove in this case that we have not jumped on this HARD drive and that's the way it came from the box... We went to buy Hitachi after this case, and I can say that we had not a single complaint of users or technical staff.

  I would like to say that it was really a bad surprise for me that a multinational company could offer this customer service the poor in Bulgaria, especially given a STEMO dealer who are so famous here for their complete lack of quality of service and poor standards.

  This will avoid for sure choose me no matter what other Toshiba products in the future.
  Thank you.

  Sorry to hear about this. It is very unfortunate to have such an experience with the authorized service provider but I n t think that such a negative experience such influence negative on you.
  One issue doesn't mean Toshiba products are bad.

  You know very well that Toshiba is one of the largest companies for HER and material production in general. A few production errors can happen to anyone.

  Problem is that many people don t care much material and very often some hardware components can be damaged very easily. Can you imagine how much money Toshiba or any other hardware manufacturer will fix these issues where everybody says it's lack of production?

  On a path, I can understand you, but otherwise I can understand Toshiba to be skeptical about these mechanical defects. You as an expert in computer SCIENCE know these issues. Can you imagine how you will react when you give your new notebook your co-worker and a few weeks later it brings you with broken keyboard? I don t think you will accept his argument on construction of bad keyboard.

  You know that's not easy to discuss these issues.
  In any case, thank you for your ad. This forum is the right place where people can exchange experiences and opinions.

  Good luck

• Loading in a very bad temporary profile?

  It seems to happen to me,

  Sometimes after 5 times of closing down, sometimes after 1.

  The registry thing is very confusing for me, and I don't know what to do on stage,

  It is very VERY bad, or is - something that could be experienced with... ?

  Hello

  You should try to solve the problem.

  1 do these to erase corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  ----------------------------------------------------------------------------

  2. you can try to fix it with Safe Mode - repeatedly press F8 as you bootup. The ADMIN account in trunk
  Mode has no default password (unless someone has changed the password so it should be available).

  Some programs such as the updated Google (if you added the toolbar Google, Chrome or Google Earth)
  has been known to cause this problem.

  Error message when you log on a Windows Vista-based or Windows 7 using computer a
  Temporary profile: "the user profile Service has no logon. Unable to load the user profile.
  http://support.Microsoft.com/kb/947215

  How to fix error "the user profile Service has no logon. User profile cannot be loaded. »
  http://www.Vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html

  How to fix error "your user profile was not loaded correctly! You have been connected with a
  temporary profile. "in Vista
  http://www.Vistax64.com/tutorials/135858-user-profile-error-logged-temporary-profile.html

  BE VERY CAREFUL IF YOU USE THIS ONE:

  DO NOT USE THE ACCOUNT HIDDEN ON A DAILY BASIS! If it corrupts you are TOAST.

  How to enable or disable the real built-in Administrator account in Vista
  http://www.Vistax64.com/tutorials/67567-administrator-account.html

  Use the Admin account hidden to lower your user account APPLY / OK then wear again to
  ADMIN. This allows clear of corruption. Do the same for other accounts if necessary after the
  above message.

  You can use the hidden - administrator account to make another account as an ADMINISTRATOR with your same
  password (or two with the same password) use a test or difficulty to another.

  You can run the Admin account hidden from the prompt by if necessary.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  If you cannot access your old account, you can still use an Admin to migrate to another (don't forget
  always leave to an Admin who is not used except for testing and difficulty account).

  Difficulty of a corrupted user profile
  http://windowshelp.Microsoft.com/Windows/en-AU/help/769495bf-035C-4764-A538-c9b05c22001e1033.mspx

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Yet WT8-B-102 - experience with Win10 updated?

  Hello

  Anyone has any experience with Win10 update for this model? Given many discussions here and my own experiences with update and wireless network card disconnected after (the reset default values to use again), I'm a little worried about the update.

  It was a month ago, so the two sides (Toshiba/MS) had time to provide updates of patches & drivers. So, I'm curious - is the update secure now? All things work out of the box (WLAN, camera) etc. ?

  Concerning

  Originally posted by LegionPL
  

  Hello

  Anyone has any experience with Win10 update for this model? Given many discussions here and my own experiences with update and wireless network card disconnected after (the reset default values to use again), I'm a little worried about the update.

  It was a month ago, so the two sides (Toshiba/MS) had time to provide updates of patches & drivers. So, I'm curious - is the update secure now? All things work out of the box (WLAN, camera) etc. ? I have

  Concerning

  Hello.

  I've updated WT8 my wife a week with no problems at all.

  Take note, however, it takes a LOT of time. Set aside the best part of the day.

  That's what I did on the advice from my research.

  Plug your tablet in socket.
  Check Windows update for new updates and install them. It is the same for all the other programs that you favor.
  Uninstall all malicious programs you may have installed (compatibility issues)

  I also disabled my anti virus program.

  A scope of hand a 8gig USB if you want to create the boot USB installation.
  You don't need to do it immediately as you can do it at a later date.

  During the upgrade, you will be asked if you want to upgrade this computer or do a clean install. I chose the update this computer and transfer my settings (or words to that effect).

  If you want to take the path of own tinstallation, you must first upgrade your operating system current version OS 10 and then when this has been done you need to go through the entire procedure using the boot USB that you created earlier or to creat now.

  The main thing to remember is to be patient, very patient, as the upgrade almost takes care of it's self. Read all the instructions carefully before you click.

  The keyboard that you should select if requested we international. I inadvertently clicked on something else and more later found that some keys on my keyboard had the mind of their own, I got that without too much trouble

  Go for it, I think you'll like the new OS 10. The only downside for the new OS, it's that you may incounter problems driver with installed programs. I think I can live with the Kindle.

  I hope it is of some

• Satellite L755D - Webcam: very bad image quality?

  Hello @all,

  I have a SAT. 755 (OS: win7 64 bit). The webcam returns a very bad image quality and I noticed that the driver is from the year 2006 (Microsoft, Version 6.1.760.17514).

  I installied the last 'pilot' vom site of Toshiba (version 2.0.0.19), which actually just updated the CAM software.

  It is a fact, that this webcam is of very poor quality, or could someone please help me improve the photos, which are not only in poor Skype, but also when I just test the cam.

  Greetings from the Austria
  erkg1959

  Hello

  Please check the film in front of the lens is detached.
  I think that many models is delivered with a protective film in front of the goal and it is not too easy to do.

  See you soon!

  Tom

• Does anyone have experiences with Windows Vista on a Satellite M40-129?

  Hello
  does anyone have experiences with Windows Vista (Business) on an M40-129? Any suggestions on the proper drivers and advice are welcome.

  Best regards
  Sascha

  Hello

  I have an owner of the M40 motorway m but I didn t install Vista on my laptop.
  Why? good Vista needs a lot more material resources like the XP.
  In addition many additional applications that are running on my system are not compatible with Vista.
  Last but not lease I didn t find the drivers of Toshiba for the M40 on the Web site.

  I think that the drivers Vista missing on the page is not a problem serious because important factors as driver graph, sound driver, lan and Wlan driver can be downloaded from the website of chip manufacturing.

  Anyway, if you want to install Vista on your M40 I would create an additional partition and install the OS on the second partition.
  In this case, you can use the two BONES; XP and Vista.

  To my knowledge the Vista installs a clean boot manager and it should be very easy to switch between XP and Vista.

  Best regards

  Good bye

• HP desktop computer buying bad experience

  I bought my new desktop as a month ago, while I just used it 10 times in this month... so far, I discovered a lot of problems with it. First, updated windows, it has bugs me for days. He keeps fails to update and spend like 30 min to restore it back... now I turn off the automatic update.   then, when I try to solve it using cmd.exe, it comes with another problem. error code 0cx0000142.  now I'm stuck with my "new" computer  bad experience in the purchase of HP in wanchai, HK

  I suggest try perform a System Recovery.  If this does not work, please let me know what the message is that you receive.

• Some info about my experiences with Toshiba Bluetooth stack - works fine

  Hej,

  I just want to put a few experiences with new Toshiba-stack and Vista.

  First, I had to use the MS stack, because of my mobile (Nokia) and its PC Suite and the mouse (Logitech v270). Two applications were not working with the Toshiba Stack. Now with the new battery and the new PC-Suite, it works great under Vista. In addition, I decide to remove Logitech SetPoint (still no support for the Toshiba Stack) because my mouse has actually no special buttons and a built-in battery indicator, so there is no real need to a set value.

  Yesterday I bought a Nokia HS-12W and I am impressed. Works like a charm with the Toshiba stack and the sound is just amazing... Can even control the mediaplayer in the helmet. This a custom works with the MS stack. This is why I took a glance at the Toshiba stack- and was surprised.

  Hope could help a bit with my impressions!

  Welcome them
  Snipe of the marshes

  Hi Enrico

  Thanks much for this information.
  I m not an expert of Bluetooth, but it of very nice to know that this battery has been improved and works better than the early versions.

  Best regards ;)

• iTunes movies Streaming gets interrupted from time to time... very bad movies

  Since I switched to AppleV 4th generation, downloaded movies get interrupted frequently during playback. I have uploaded a local NAS, who has always worked in the past and the stream via WiFi or Ethernet (tried both, same result).

  It started with Apollo 13, that I had long conversations with the iTunes Store support on. They have money back and asked me to re-download, but the same "stutters" occur, sometimes for a second, sometimes for 10 seconds or more, make films very bad.

  iTunes Store support sent to the AppleTV support and I've read that others have reported the same or similar behavior.

  Am running 9.1 tvOS (just updated today, in fact, so do not know if the behavior above has been fixed to 9.1). Model AppleTV is A1625 (64 GB).

  I should add that the same movies work well when directly looked on a Mac, it seems that streaming to the AppleTV is the problem somehow...