Sound distortion on my envy TouchSmart 4 Ultrabook.

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  Hi, I have a problem, try to disable the touch screen of the Envy Touchsmart Ultrabook 4 function in Windows 8... I was looking for an answer on how to do it, but I did not find anything. I tried the method of the control panel > hardware and sound > pen and touch and then disable the option "use your finger as input device", but this option is not there for me! If anyone knows how to do this, I would be very grateful.

  Hello

  I have another type of TouchSmart, but this may work for you:

  1. Press Windows + X logo.
  2. Select Device Manager from the list.
  3. Click on the small arrow next to Interface devices to expand the list.
  4. Click the touchscreen driver (in my case, Voltron NextWindow touch screen).
  5. Right click and select disable from the list.
  6. Click Yes in the dialog box that asks you if you are sure you want to disable the touch screen driver.

  When you want your touchscreen to work again, follow the above procedure, EXCEPT when right-clicking on the touch screen driver, select enable.

• HP Envy 15-U483: information required for HP Envy 15-u483 ultrabook x 360 Touchsmart

  Hello

  Recently I went through a HP product available in our region (HP Envy 15 - U483 Ultrabook x 360 Touchsmart), it seems good and perfect.

  I searched online for the product mentioned on local shops, but I need some information that i cannot explore stores staff and even I am unable to find it online on review of HP product for this specific model.

  Necessary information:

  1) made the model contains an Ethernet (RJ-45) Jack?

  2) although this model is supplied with default Windows 10 Home; But is it possible to change with Windows 10 Pro (to obtain more features network/domain)?

  Would be grateful for the guide and help.

  Kind regards.

  The specifications of the product are here-shows ethernet:

  http://support.HP.com/us-en/product/HP-envy-15-U400-x360-convertible-PC/8499298/model/9111911/document/c04866033/

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• Trying to find advanced settings of the BIOS on my envy Touchsmart Ultrabook 4

  I'm trying to locate my envy Touchsmart Ultrabook 4 power management settings.   I am running the Insyde BIOS verision F.23.  When I open the BIOS to F10 (I also tried F10 + A with no result) before starting the only options are to hand, security, System Config. in and out.  Is anyway to get the advanced settings in the BIOS?  Thank you.

  Woodyzen3000,

  I understand that you are looking for the power management option in the bios.

  After doing some checking this bios has no option for the management of food as some old versions of some time got back on our old systems. I was actually able to get their hands on a similar Ultrabook built with the same version of the bios and the options are no longer present.

  It is possible that perhaps a next version will be the available option. In order to keep an eye on this link because the future updates to the bios would be here. You simply enter the product number, and then select your operating system.

  If you have any questions do not hesitate to ask.

  Thank you

• Envy Touchsmart Ultrabook - boot from Usb Flash or optical drive

  I just this envy Touchsmart Ultrabook (14 inches) with 8 win and it works very well, but one thing that I can't make it work is to be able to boot from a USB stick or a cd usb player.  This system doesn't have a built-in optical drive.

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  Both the usb flash drive and cd drive to boot on my HP desktop and I recently tried the usb flash drive on a new laptop Lenovo comes with Win 8 and it worked.

  I need to do so that I could run my backup - Acronis True Image software.

  Any suggestions on what then try?  Thank you.

  Yours is a laptop very different mine - so this may not apply... but you can try what I posted here: http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/bios/m-p/2260991

• Storage SSD in Envy Touchsmart k013tx

  Hello

  I recently bought Envy Touchsmart 4 k013tx ultrabook and I saw the problem in trying to find the 24 GB Solid State Drive, I had to get. Device Manager displays a second hard drive, but has only 4 GB. Can someone please help me find the 24GO SSD space so that I can be sure that I got the same.

  Thanks in advance.

  Looking for a program called Intel Quick Start technology. Open the GUI for it and it should show the SSD drive. It is associated with a disk with hard drive for faster performance. It is not available for storage.

  http://software.Intel.com/en-us/articles/what-is-Intel-rapid-start-technology

• HP ENVY Touchsmart: Cancelled the order

  I ordered a laptop HP ENVY Thursday of last week on the phone because they had a secret sale that you could only take advantage of by calling. I ordered a HP Envy Touchsmart J143-na and the representative sounded like she had absolutely no idea of what she was doing, but in any case, she took my information and told me that the payment has gone through, and that it would most likely be delivered Monday. I have not received any confirmation number for him. No email... nothing. I checked my account and the laptop had been deducted from my balance while I was convinced that everything was fine. I called Friday about why I had received no confirmation and it turns out (shock horror) they couldn't find my order because my coordinates have probably been entered wrong. I was transferred between about 4 departments until I got fed up. They tried looking for my new and (surprise, surprise) order that they couldn't find more. Extremely frustrated because I wanted urgently to a computer I called back and spoke to some representative of brutal customer who was not helpful at all and told me that my money would most likely be in my bank account Monday. I called my Bank and they told me that I can't access the money until HP takes the payment or cancels it. I give the floor to Monday even problem. No solution. They can't find my order. I am extremely frustrated. Computers less for almost a week now because of errors on their part HOW can I fix it. I want to just my laptop!

  FYI... It is a forum of the HP users and you should contact your HP support on your problem.

• HP Envy 4-1046TX Ultrabook: where to buy HP Envy Ultrabook battery 4-1046TX in the United States

  Hello

  I have HP Envy 4-1046TX Ultrabook, battery is totally dead now. Where can I buy the battery for this model in the United States?

  Thank you

  PCOC.

  http://www.eBay.com/ITM/HP-envy-TouchSmart-4-681879-171-54-681949-001-TPN-C102-El04xl-HSTNN-ib3r-battery-/121678214840?PT=LH_DefaultDomain_0&hash=item1c549636b8

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• Envy of HP Touchsmart M6 - k022dx: network (Ethernet/WiFi) for HP Envy Touchsmart M6-k002dx drivers?

  Hi all

  Had to replace a dead hard drive and installed a new one with Windows 7 on my niece envy Touchsmart M6-k022dx. Can anyone recommend Windows 7 drivers for this model of work. I thought that I did need to get the ethernet/wifi working so that I can update the Windows 10 laptop and then install the drivers of page drivers. Any recommendation is greatly appreciated.

  Thank you

  You are the very welcome.

  See if this driver W7 IDT Beats Audio works on your model.  Install and reboot the PC.

  This package contains the driver that allows to the Audio IDTHigh-definition (HD) in models of laptops that arerunning an operating system supported.

  http://ftp.HP.com/pub/SoftPaq/sp64501-65000/sp64958.exe

• ENVY TouchSmart m7-j120dx: need to upgrade tips - ENVY TouchSmart m7-j120dx

  I have the mobile suite:

  ENVY of HP TouchSmart m7-j120dx Notebook PC

  http://support.HP.com/us-en/drivers/selfservice/HP-envy-TouchSmart-M7-J100-notebook-PC-series/540117...

  I want to spend as a result of:
  500 GB SSD
  16 GB OF RAM

  From the following link, I discovered that the RAM should be SO-DIMM DDR3L-1600 with 1.35 volts
  I also know, I need this cable and caddy:
  http://www.Amazon.com/HDD-cable-Caddy-envy-J000/DP/B00GIGJYBG

  Now my questions,

  1. I currently have two 4 GB of RAM at 800 MHZ. If I buy a 8 GB 1600 mhz and use with one of the 4 GB of RAM I have, it's going to work?

  2. What is the maximum memory supported by my laptop? The first link, it seems to me 16 GB max.

  3. I need too amazon links for compatible RAM for my laptop for the 8 GB and 16 GB.

  4 I need also links amazon to compatible SSD drives. I'm looking for 500 GB.

  Thank you
  Jay

  Hello

  The following manual will answer most of your questions:

  http://h10032.www1.HP.com/CTG/manual/c04091762.PDF

  1. not all the RAM sticks are the same. My suggestion to use Crucial to get the right result:

  http://www.crucial.com/USA/en/memory-info

  2 Max is 16 GB as mentioned on page 2 of the manual,

  3. as #1 above.

  4. all standard SSD can do, you can see as Crucial to the right, and you can buy on Amazon after obtaining the right of Crucial.

  Finally, you need ONLY the caddy if your goal is to install 500GB SSD on the second span.

  Kind regards.

• Sound distortion on M30 - 604

  Hello

  I had a problem with the sound on my Satellite M30-604. So for now I play a cd or an mp3 player (doesn't matter with what program), the sound is distorted. It sounds a bit like back in the old days when my channel am stuck. After some time, the noise goes away completely and I get an error of the pilot of its bad. When I restart the laptop, the sound works again fine for awhile, but then the problem repeats. This temporary regeneration happens only when I restart and happens when I put the laptop in mode or mode standby sleep for awhile. The rather in my book is the SigmaTel C-Major Audio version 6.14.1.3835, it should be the latest version. Can someone help me with this problem? At the moment I'm not shure even if it is a hardware or a software problem. Thank you

  Steve

  Hi Steve

  I hope there is a solution that will help you. Have you tried to update BIOS? It will be interesting to know what you mean exactly under sound distortion. One of my friends had a similar problem, and that the cause was the modem. Sounds stupid, but everything is possible.

  As I said if the sound is slow, it may be a few mailfunction of material.

• Satellite A-L50-1DF - sound distortion using HDMI connection

  Hi all

  Recently, I bought a new laptop, a Toshiba Satellite L50-A-1DF.

  From the beginning, I experienced problems with the HDMI connection.
  When I connect my laptop to another monitor via HDMI more often than not, the sound is tinny and slightly distorted.

  When I unplug the cable and put it in a few times, most of the time solved the problem.
  I used different HDMI cables and different monitors with the same effect.

  Other laptops work fine with these cables and monitors.
  I reinstalled the drivers to display without a bit of luck and will eventually be sent my laptop in for repair.

  Unfortunately, the problem was not found when they looked at it and I'll it back without a repair.

  I have no idea what could be the problem, because it is not found by the repair team.
  The customer service is unfortunately reluctant to me more help.

  Can anyone think an explanation to this problem?

  Thank you very much in advance for your comments!

  Kind regards
  Natasja

  > I have no idea what could be the problem, because it is not found by the repair team.

  This means that the technician did not notice the sound distortion.
  I think that it s very difficult to solve a problem that is not reproducible.

  In my opinion, you should check exactly when this question appears and must try to reproduce the HDMI sound problem.
  You should concentrate on the audio source and the software that runs when you connect the laptop to the external monitor TV.

  Also I recommend that you perform the tests after the system has been recovered to factory settings.

• Satellite click on Mini - sound distortion when looking through Blinkbox

  My mini click has been fine and I watched several programs via blinkbox, listened to and downloaded. Last night, I was watching a program and the sound is distorted. I tried another Tablet, and the sound was very good, so that's obviously a problem with my mini click.

  Does anyone have any ideas?

  Perhaps you should simply reinstall / update the audio driver?

  But it would be interesting to know if the sound distortion is noticeable through connected headphones.

  Where properly sound using headphones, the sound issue could be related to a malfunction of the speaker...

• 15 clicks Ghost Envy TouchSmart

  Hello

  I need to make this folder somewhere - thing

  My HP Envy TouchSmart E3S19UAR 15 had a problem of ghost-click with the touch screen from the first day. I did all this as recommended on these forums (and), including all updates, reinstall crushed, blah blah blah. Even sure my screen is clean and all other physical possibilities are excluded.

  The problem, like many others on these forums, comes after Windows puts the system to sleep. This happened under Windows 8.0 and continues under Windows 8.1. It goes right now.

  For some time, I thought the problem was solved - but then this weekend, my battery died suddenly. You see, in order to solve the problem, I had changed my setting of the system of 'Always On' power and changed other settings that Windows has gone to sleep. To realize that, I changed power settings back to "sleep mode"... and of course, in the awakening of his first sleep in a few months, ghost-clicks of the system started up again.

  This is why I write - I am a few hours away from my expiring warranty (it is daylight saving time of 22:00, 20:00 for the time zone apparently used here). People of guaranteed phone HP just me transferred to the support paid and was told that the warranty service would not help. The website of HP warranty, confirms nevertheless that I am still under warranty. (Yes, I have screenshots and documents printed with the stamps).

  So I intend to continue tonight if I can and certainly tomorrow (Monday) when there is hope that American support. Since I don't know how else to do this thing on the record, I post here.

  Please help, someone from hp. I'll call.

  Thank you.

  Tim C

  series 6xxxxxxxxG

  [Note: edited by OP to delete serial No. after the issue is resolved.]

  I asked the escalation of your problem. Cannot lead to any action - but at least maybe it will help with your documentation.

• Upgrade of an ENVY TouchSmart 17-j005ea

  I plan to replace my Dell with what would be my first HP laptop (a 17-j005ea ENVY TouchSmart), but I'm not sure if I would be able to upgrade.

  I'd be looking to replace one of the hard drives with a SDD and replace the DVD drive with Blu - ray burner, but I heard that the upgrade can be a problem with some HP laptops.

  These upgrades would be not possible for a person with basic experience of the PC?  (I create my own desktops and have upgraded discs and memory on Dell laptops without difficulty.)

  Depends on how you define the problem. Here's an announced a swap and go for replacement:

  http://www.eBay.com/ITM/HP-466803-501-656795-001-6x-Blu-ray-burner-slot-in-drive-envy-Omni-TouchSmart-/121233654476?PT=US_CD_DVD_Blu_Ray_Duplicators & Hash = item1c3a16c2cc

  Here is the Service Manual:

  Manual

  Page 56. Remove the service cover and screw. Drag the old drive on. Remove the cover of the old drive and pop on the new and slide in. You will need a Blu - Ray as the current version of Power DVD burning software and software Blu - Ray as the current version of Nero.

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.