ePrint stopped working on the iPad

Hello

I have an iPad 4th gen, running the Apple Mail client which is preinstalled.  I used to use eprint on my HP LJ M1217 successfully by sending emails to the email address of the printer.  Now, when I try this, I get an email from hp eprint confirmation work has been received, but I see nothing in my queue on the hpconnected and the emails do not print.

Transfer by e-mail at this address for another computer works.

Any ideas much appreciated!

Thank you

Dan

Problem solved:

  1. I created an account hpconnected for the user who is on the iPad.
  2. I dropped the printer from my account.
  3. I generated a new code on the printer and the iPad user set the printer on his hpconnected account.  I left the printer Open to all users.
  4. The user of the iPad and I can now print to the printer remotely.

Dan

Tags: HP Printers

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