Equium A200: Norton can't find no viruses, but I know that this is
My laptop (Equium A200) was attacked by a virus that has a malfunction of many programs. I ran Norton (the free version that came with the laptop) but found nothing. I finally decided to execute the recovery of the product. It took 3 attempts to load properly, but the system is still unstable and slow and I need to reboot fairly often.
Any sugguestions?
Hello
If you have installed the new OS and recovered the notebooks with Toshiba Recovery CD then you shouldn't have any virus or malware on the HARD drive.
Usually, the HARD disk will be formatted using the recovery CD and delete all the files (data and virus).
I recommend that you format the whole HARD drive and delete all partitions. Then retrieve the laptop using the Toshiba CD and reinstall the OS.
Finally, you must get rid of all malicious software and viruses.
If the laptop is running slowly and unstable after this procedure, then I don't think that any virus could cause such problems.
Tags: Toshiba
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