Error 0x800C013B number
Outlook Express can't open my Inbox folder, so I can not receive emails, even if I can send them. It says file cannot be displayed: possible causes low disk space, memory
OE Inbox is corrupt. Because you can not open to move or delete messages, you will need to create a new Inbox and rely on a tool to retrieve messages.
Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.
With OE closed, find the box of Inbox.dbx and rename it to Inboxold.dbx. A new Inbox will be created automatically when you open OE.
Now OE should work, but you have messages to retrieve from the Inboxold file.
DBXtract {could take days}
http://www.oehelp.com/dbxtract/default.aspx
DBXpress {much faster for large files}
http://www.oehelp.com/DBXpress/default.aspx
General precautions for Outlook Express:
Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.
Information on the maximum size of the .dbx files that are used by Outlook Express:
http://support.Microsoft.com/?kbid=903095
After you're done, followed by compacting your folders manually while working * off * and do it often.
Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.
Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
http://www.oehelp.com/OETips.aspx#3
And backup often.
Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/default.aspx
Bruce Hagen ~ MS - MVP [Mail]
Tags: Windows
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http://support.Microsoft.com/kb/813514#method4
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When posting questions to a professional forum or newsgroup, it is vital to format the question and its content in a proper way in order to greatly increase the possibility for quickly receiving a good answer. For more information, see this link.
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