Successfully installed, but cannot be updated. Error "serial number is not to qualify the product."
I installed Adobe Creative Suite Production Premium (CS5) on a new PC (Windows 8.1). Installation was successful. I uninstalled on old PC and it disabled. My problem is that I can't update. Without updates, I can't read the most recent pictures of Canon (so I can't use Bridge or PhotoShop). In fact the installation the first time, I put in wrong number of product Adobe (I believe that Elements 8.0, I bought years ago). I have reinstalled twice using the serial number correct, but same result: I can't update programs and get an error "serial number is not to qualify the product '... Help, please. Dave
update manually, http://www.adobe.com/downloads/updates/
Tags: Adobe
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According to the error message you received "Serial number is not valid for this product", please follow the help as document below:
Error "serial number is not valid for this product". Creative Suite
Where you received the error message "Serial number is already in use", please follow the thread below the number of activations of Adobe CS5 applications is 2:
Re: problem with serial number
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Transferred apps will certainly question of activation, because licenses files creation is completely dependent on machine, it willl created according to the particular Machine ID, if you transfer the application from one computer to another, there is incompatibility.
Therefore, it is very necessary that you are using the original installation media.
If you do not agree with the process of removing and reinstalling, try wiping the contents of SLCache and rename the SLStore folder.
WARNING: Do not forget once erase you the contents of this folder, all Adobe applications will ask the new license or re-enter the serial number.
Location: /Library/Application Support / Adobe.
It is strictly recommended to install Adobe applications using the original installation media.
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Concerning
Megha Rawat
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who cancel. Ugh... it was one of the other programs in the bundle of bamboo that was having a problem. Thanks again for responding, I think I'm now covered for photoshop elements.
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