Error 1311 - missing Data1.cab file
I studied this problem and still need help because I think my problem is different. First of all, here is what happened...
I bought and legally own CS4 Master Collection. I had it installed on my desktop. I ended up uninstalling Adobe Acrobat 9 pro. A week after having done that I had to do a system restore point BEFORE restore I uninstalled it. If the program obviously showed once again, but with the error. Due to the mistake, I uninstalled CS4 completely, thinking I could reinstall it again. Well when I went to reinstall, he already said that Adobe Acrobat 9 is already installed so I could not select to reinstall. All other installed programs very well. And then when I try to repair Acrobat 9, it shows not even during installation with the other CS4 collection. And when I double click to open it, it opens and when I go to fix it, it will open a box to install saying it will install and then gives this error 1311 saying the Data1.cab file is missing. And it is absent.
So my question is, how do I uninstall when there is no option to uninstall. Or how to make the Data1.cab required instead to see if it will indeed install correctly?
JeneenSW you have the option to uninstall through programs & features/add and remove programs? I'm sorry that you have not specified which version of Windows you are using? But yes, please run uninstall before running the cleanup tool.
Tags: Adobe
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