Error codes: 80070020 and A 80071, 90 (cannot install updates)

Cannot download and install updates

Hi joysieq,

1. When was the last time you were able to install the updates successfully?

2. do you have security software installed on the computer?

Method 1

This problem can occur if a program interferes with the automatic update process. For example, using the real-time scanning antivirus programs may interfere with the automatic update process.

You receive error 0 x 80070020 when you use the Windows Update Web site or the Microsoft Update Web site to install the updates

http://support.Microsoft.com/kb/883825

Method 2

If the previous step fails, then check out the Microsoft article and try the steps mentioned below.

You may encounter temporary connection related errors when you use Windows Update or Microsoft Update to install updates

http://support.Microsoft.com/kb/836941

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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