Error connecting to a remote database access violation

I have the software on my machine (written in-house by a company I work for) to connect to a remote database from home. I have connected several times without problem, but recently I immediately get an error message as follows: "Access violation at address...". ' followed by the hexadecimal address number, when I click on the "connect" button after entering the login information. The only thing I can think of that is different is that I have changed recently, is my anti-virus software. I tried to uninstall the new software temporarily, and disable the Windows Firewall, but the problem persists. So I just can't connect to the database. This who should I look to fix this? Thank you

Hello

Check with a different user profile

If you do not have a different user account, you will need to create a (see link below). If everything works fine with a different user profile, you can infer that the user profile is damaged, click on the link to find out how to solve this problem.

Create-a-user account

http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

Difficulty of a corrupted user profile

http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

You can also try contacting the Publisher of the software and for further assistance.

Tags: Windows

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    Best regards
    NK

    I got it!

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