Error in Documents To Go blackBerry Smartphones

I have DocsToGo (1,005) premium loaded on my VZW (OS 4.5.0.77) curve. SheetToGo and SlideshowToGo work very well. Whenever I try to open or create a file in WordToGo, I get the following error messages:

The WordToGo application attempted to open a connection to a location inside the firewall and outside the firewall which is not allowed by your COMPUTING strategy.

Denied permission to your files. Please configure the permissions of your application in an appropriate manner.

I don't have a COMPUTER policy on my handheld (run BIS only). DataViz is no help, because they tell me to contact RIM. I have checked all kinds of BB forums, but have yet to find an answer to this particular problem. Can someone please? Thank you.

My problem is solved! In fact, I got the answer from another forum (God bless the BlackBerry community).

I already had all the permissions for connections, Interactions and user data to "allow". The only thing left to do was to reset the firewall will prompt you for the Word To Go module only. For anyone else having these issues, the following describes these steps:

Options of > Security Options > application permissions > Documents To Go > Menu key > change permissions > highlight "Word To Go" module > Menu key > change permissions > reset Firewall prompt

Thanks for all the help, Xandrex. I appreciate it.

Tags: BlackBerry Smartphones

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