Error: It seems that this Inbox has been blocked. To resolve this issue, contact customer support
Summary of the issue
Unauthorized parental block HACKER
Additional details
I was hacked and the hacker put a parental block on my hotmail account. They also hacked into my wife and my daughter. I need to have the parental block removed and would like to show you the email address of the hacker as * address email is removed from the privacy *.
Please use * address email is removed from the privacy * to communcations for this resolution.
George Waddell
Hi George,.
We've finished our investigation on the reported problem. I am pleased to inform you that the problem should be solved, and you should now be able to use your account correctly.
In addition, if you have Windows Live Family Safety client on the computer, we recommend that you uninstall the application to completely remove the restriction on the affected account.
Please follow the instructions in the solution below article:
Uninstall Windows Live Family Safety
Thank you!
Tags: Windows
Similar Questions
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Whenever I'll sign in my e-mail, I get an error message saying that my account has been blocked temporarily. I changed my password, and I always get the same messages. I can't send email because it asks me to verify my account. When I do, I always get the same message. What can I do else? Help!
Hi Tom,
Are you referring to Windows Live Mail? If so, I would say that to visit the Windows Live Solution Center that is not a problem we can help solve the answers: -
delete this parent block because I can't check my Inbox
my e-mail address which has the parent block is (removed PII)Windows Live ID:(PII removed)Unique ID:(PII removed)Looks like your account has been blocked
You can't go to your account because your parents blocked it.PLEASE NOTE: I DO NOT KNOW HOW TO SEND PRIVATE MASSAGE SO I HOPE THAT THIS INFORMATION HELPS YOU SOLVE MY PROBLEM.I also ed validates my property and I do not have any ticket number, I just got this and I have MOVED the PROPERTY TEAM:Right away! The information you submitted to (removed PII) has been verified.Click on this link to reset your password:
https://account.live.com/password/resetconfirm?OTC= * Co6M8cNX418tXSeu0k7178VibH4BvSCstZ8BnIaWf4QTV4VfTT! xryNgTiOt74WWIOrAB4ZMI2wK6mlJcPQzECY$ & mn = USA. Security%40live.comIf you make this request, click on this link to cancel:
https://account.live.com/password/ResetCancel?OTC= * Co6M8cNX418tXSeu0k7178VibH4BvSCstZ8BnIaWf4QTV4VfTT! xryNgTiOt74WWIOrAB4ZMI2wK6mlJcPQzECY$ & mn = USA. Security%40live.comAfter you have reset your password, we strongly recommend that you update your security information to help keep your account more secure. Adding a phone number, an alternate email address or a reliable PC will help you find your account if you ever lose access to it in the future.
Go to https://account.live.com/proofs/manage to login to your account and manage your security information.
Thank you
The Windows Live teamHi AC B,.
We are pleased that your account is working again. Since your problem has been resolved, I am now lock this thread.
Note: For all those who encounter this issue, we ask that you post in a secure 1:1 thread so that we can better help you. To create a private post, please click on here.
Thank you!
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has failed because of a virus/trojan and it seems that my computer has been hacked... help
Hello
If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be harder to detect as
the cause.No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/products/malwarebytes_freeSuperAntiSpyware Portable Scanner - free
http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGERun the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp?prevx=Y <-->-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
-----------------------------------
Original version is now replaced by the Microsoft Safety Scanner
http://OneCare.live.com/site/en-us/default.htmMicrosoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx----------------------------------
http://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
After the removal of malicious programs:
Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
RUN - type in the box-
sfc/scannow
Then run checkdisk (chkdsk).
RUN - type in the box-
Chkdsk /f /r
-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
================================
For extreme cases:
This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
uses aggressive methods to detect these threats, there is a risk that it can select some
legitimate programs for removal. You should use this tool very carefully and only after
you have exhausted other options.
http://us.Norton.com/support/DIY/index.jsp================================
If you are in North America, you can call 866-727-2338 for virus and spyware help
infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
international information, see your subsidiary local Support site.Microsoft support - Virus and Security Solution Center
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0I hope this helps and happy holidays!
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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I was a member of the creative cloud and got a new computer. I tried to remove the creative cloud from my old computer, but it seems that my subscription has been canceled instead. Is there a way I can restart my membership?
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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email error
I came home from work today and he was going to check my mail, but when I did that my account has been blocked. so I reset my password and it worked the first, only that my new password that I have not worked, while I was going to try again, but I couldn't because I remember not allot of what was asked as my secret question, or emails recently and I want to say that I said 12 when I did my hotmail , but I need to get it back and I really need help here. p.s. I hope I have not nerd rage
Hello
Answers is a peer group supported and unfortunately has no real influence on Hotmail.
HotMail has its own Forums, so you can ask your questions there.
Windows Live Solution Center - HotMail - HotMail Forums Solutions
http://windowslivehelp.com/Hotmail - Forums
http://windowslivehelp.com/forums.aspx?ProductID=1Hotmail - Solutions
http://windowslivehelp.com/solutions.aspx?ProductID=1How to contact Windows Live Hotmail Support
http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htmWindows Live Hotmail Top issues and Support information
http://support.Microsoft.com/kb/316659/en-usCompromised account - access unauthorized account - how to recover your account
http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41Hotmail hacked? Take these steps
http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspxI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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Please help me that my account has been blocked
Hello
my account has been locked and I tried to connect, but still blocked. they sent me a cod of security to my alternative email (hotmail) address and I tried to follow the steps and once again could not sign in. when I try to put the security code says theere is message
There was a problem, and unfortunately, we must ask you to reconnect. We are sorry for the inconvenience. I try to keep and try but unfortunately still the same.
This article is good enough...
http://www.itechwhiz.com/2011/04/account-recovery-reset-Windows-Live.html -
Has anyone else had this problem with trying to buy Adobe photshop.
Hi Ozziegirl,
Please check the Doc: How to complete a purchase when I get an incorrect error 'country'?
Kind regards
Rave
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It seems that my our has been reset; are my fonts, products, invoices.
IK al een tijdje werk met CC said weekend update doorgevoerd ik heb. Naked lijkt het er op dat mijn hele account is gereset. ER is geen without meer in mijn account, our staat dat ik bij of gratis versie "try" heb en al mijn favorite fonts Typekit zijn er ook niet meer! IK zie yesterday nou iets over het hoofd openen?
I work with CC for awhile now. This weekend I updated to you the creative cloud version. Now, everything is gone. My account says I have a free trail account, there is no invoice available and in al Typekit my favorite fonts are gone! Am I missing something here?
Please make sure that you are connected to the same email address, used by subscribing to creative cloud.
Connect and disconnect activate Cloud Creative applications
In case still face you issue.
Please contact support:
I hope this helps.
Concerning
Megha Rawat
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I am so angry there because I obey all the rules, so what is the concert with this? It is said he might have falsified or I did not obey the rules, which still have? What should I do? I can't get an email for Windows Live set.
Thanks-DSS
Hi DSS60,
Since the problem is related to Windows Live, I suggest you post your query to Windows Live Solution Center.
-
Photoshop, Illustrator and Flash have all been properly installed on this computer via Creative Cloud. Recently, the below screen keeps appearing when you attempt to access the applications tab.
Please notify.
«Follow the steps in "unknown Server Error" when you try to connect to Adobe Creative Cloud»
Refer to: Creative Cloud "Download error" message
https://forums.Adobe.com/message/5109299#5109299#5109299
Hope this solves the problem.
Concerning
Baudier
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I have a computer built house with an AMD Phenom II X 3 Black Edition CPU and an ASUS M4A78T-E motherboard. I originally had Vista 32 bit Ultimate Win7 installed and running and has purchased and researched and installed the 64 bit version and received a message that the key has been blocked by Microsoft. I contacted the person I bought the package from and he has verified that the key is good with Microsoft.
Because of the problems I had with Win7 has decided to install Win XP Pro and take care of some pressing issues I use this computer for work and staff as well. After taking care of business, I decided to give him another chance, but did not delete my XP Pro problems with Win7. I used GPart to create another partition on my hard drive and installed Win 7 64 bit on it so that it forms and allocate unallocated space. I have re-installed Win 7 again with the same error code during activation.
One thing I read on this forum, is that if you use Vista format the HDD it hold the 'TOUCH' or some software folder in the BIOS and then put back on the hard disk after that he was done and I was wondering if there is a way to get this key removed to use it?
I tried all the resources that I have and no one has been able to say something but return the software or contact Microsoft. Help, please! :) I appreciate your time and your information and await your response.
ITJC
He sold you a MAK product key. Not only do you have this product key, but who knows how many others have bought the same product key.
Frequently asked Questions about Volume license keys:
http://www.Microsoft.com/licensing/existing-customers/product-activation-FAQ.aspxVolume Activation 2.0 Planning Guide
http://TechNet.Microsoft.com/en-us/library/cc303276.aspx#_Multiple_Activation_KeyNever be afraid to ask. This forum has some of the best people in the world to help.
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Reference Dell 8200 with the validation failed "VLK has been blocked by Microsoft."
I have a Dell 8200 which now gives me a message saying that my VLK has been blocked by Microsoft. I was not reinstall or upgrade. I have a COA sticker on the case. How can I get a different key? I paid for a liscense good when I bought the PC. I tried to disable them with regedit then activating again with the same results. Help, please.
You must change the product key on your system than on the COA sticker - to do this, use the product key update tool
http://Windows.Microsoft.com/en-GB/Windows/help/genuine/product-key
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My hotmail account has been blocked because of spam.
My account has been bloched
Mr President.
Yesterday, I tried to connect my hotmail account. site gives me a message that my account has been blocked because of a lot of spam. I am the holder of the account "* address email is removed from the privacy *". "" And that my electronic official.The real problem is that I don't remember any secret information that I got when I signed up for 10 years. I'm willing to do anything can you ensure that I am the actual owner of the account.
Sincerely
Arsany gariP.S. send me your answer, do not hesitate to contact me at * address email is removed from the privacy *
Thank you for visiting the Microsoft answers community site!
The question you have posted is related to Windows Live Hotmail and would be better suited in the Windows Live Solution Center.
Please visit the link below to find a community that will support what ask you
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My email has been blocked by Microsoft
I'm worried about my email... He said that my email has been blocked by Microsoft as someone had tried to make illegal actions. There a few sensitive identifications... definitely in a State?
I suggest you just go here:
http://windowslivehelp.com/product.aspx?ProductID=1
for your answers.
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