Error message: MS office click-to-run stopped working and laptop keep freezing.

I have a Samsung laptop, RV515 (1.65 GB and 4 GB of RAM, 500 GB) running on Windows 7 and MS Office 2007 Academic.

I got the message 'not only respondents' for a long time, but they became more frequent, especially in Internet Explore but then also in Google chrome and Word. Then, I installed MS office 2013 and updated Norton in the same week and got a lot more message "not responding". I also downloaded a program that converts Youtube videos in files.  So I defragmented which took about 14 hours and a complete analysis of the system, which was another 9 hours. The laptop was faster that he had never been but then after a few days started to freeze in almost all programs. CLT-alt-del screen stopped appearing. I did a lot of system and controls maintenance, who says super fetch couldn't run, but everything else was okay. I tried a number of time to start to look great but every time I check it is said that it will not start.

My Norton live-view disappeared at the same time I downloaded the Youtube converter (see above) so I deleted Norton in safe mode and rebooted, but it didn't reappear. Then, I thought that I should delete all parasitic programs that my son downloaded so I deleted a few games and Youtube converter, but also ' ETDware PS/2-X64_WHQL' thinking that was a game too! In any case, my laptop has complained and reinstalled.

I have tried reloading MS Windows 7 and had this message: windows can not retrieve information about the disks on this computer.

In safe mode Office Professional 2013 does not open, but the fact of MS Office 2007. So I tried to repair Office Professional and I got this message: click on MS Office to run has stopped working.

Anyway, my current position is that my computer starts normally but which icon I click on (even the start ORB), it sends the hourglass spinning and the screen freezing. A few times I was able to open a program, but is that I get.

I am not an expert as you have no doubt worked and have messed with it much too now and are out of options. Help someone?

Hello

1. How do you reload Windows 7, using repair disk or drive back?

2 are conducting an update install?

I suggest you perform a chkdsk and see if it helps.

Check a drive for errors: http://windows.microsoft.com/en-US/windows7/Check-a-drive-for-errors

Note: When running chkdsk on the drive hard if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.

Tags: Windows

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