error message not in line, counting down the days?

Hi, one of our creative users Cloud is to get error messages that indicate that it is either not online or there is a problem with our account billing.  The stages of licensing, I went twice with the user.  The Portal team it does not always accept the invitation of the team but currently accepted.  Click to return the rest.   Our other 12 users have no such problems.

Any ideas?

I found that despite going to accept the process of 'invitation of the team' several times that he never showed itself in the team portal.   We had been using Internet Explorer.  I finally solved the problem by using Google Chrome to accept the invitation of the team.

Tags: Adobe

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