Create PDF from scanner 'cannot communicate with the printer.

I have browsed the forum and saw no answers to the questions posted here on this issue.

When I go to create a file PDF of Acrobat X Pro, I get the following error message: «Cannot communicate with the printer...» »

I confirmed that the printer works with other Adobe products. I installed the latest drivers, latest version of Acrobat X Pro and the latest version of Mac OS X. rebooted the computer several times. I deleted the old TWAIN files to a previous scanner. Followed others advice and useful tips on what might not work.

Someone on this forum who has this problem managed to solve this?

Hi amy-kpwest,.

I would like to know the exact point of Acrobat & OS X installed on your Mac version?

Try the steps mentioned in this document KB issues in Adobe Acrobat troubleshooting scanner troubleshooting

Kind regards
Nicos

Tags: Acrobat

Similar Questions

  • Photosmart 6520: printer/scanner cannot communicate with the computer

    Attempt to analysis I get the message that the scanner cannot communicate with the computer. I found a 'solution' of Provost. followed the instructions, i.e. cleaned-uninstalled, downloaded the recommended download, but when I tried to install it I get the message: this volume does not meet the requirements for this update. So now I find myself with a softwareless and so unusable printer. Help, please. OS is Snow Leopard 10.6.8

    I messed around with it a bit nd git to work, finally. So startrekker, I give you a thumbsup kudos.

  • N911a HP Officejet Pro 8600 error scanner cannot communicate with the computer.

    Original title: is anyone has the sweep of HP Officejet Pro 8600 n911a problems when you use Windows 7 Pro?

    Just bought this laptop of HP Pavilion dv6-7138us, and had the updated operating system upgraded to Windows 7 Pro, directed by Office Depot until I take possession.  The all-in-one HP Officejet Pro 8600 n911a (bought a few months ago) will be analyzed to this laptop.  I can't access "managing the scan of the computer."  When I try to open the scanner of the icon, the message begins with "scanner cannot communicate with the computer."  I was on the HP support forum, tried to uninstall and reinstall the driver, even tried to download the driver on the net, you run printing HP & scan doctor, tried all disconnect them reconnect restart options, all without success.  The functions of printer normally with this laptop and the printer function scanner AND correctly on other two laptops running Windows XP Pro.  Which makes me suspect that this is a problem Windows 7 Pro.  Could this be just?

    My apologies if this isn't the right forum for my problem.  Please redirect me if this is the case.

    Any real help will be GREATLY appreciated.  It's so frustrating!

    Thank you.

    Hello

    1. you have any security program installed on the computer?

    2 did you a recent software or changes to the material on the computer?

    Method 1:

    I suggest you to disable any anti-virus program and check if the problem persists.

    http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software

    NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

    Method 2:

    You can also run the printer Troubleshooter and check if it helps.

    Open the printer Troubleshooter

    http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

    Method 3:

    I also suggest to try to run the System File Checker scan on the computer. The scan will replace all the Windows files corrupted with new ones.

    Click on the link mentioned below for further guidance on the scanning of the file system Checker

    http://support.Microsoft.com/kb/929833

    See also:

    "The computer cannot communicate with the scanning device" Error message in Windows Vista

    http://h10025.www1.HP.com/ewfrf/wc/document?CC=UK&DLC=NL&DocName=c00852756&LC=en

    I can't scan in Windows using the HP software

    http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02661093&tmp_task=solveCategory&cc=us&DLC=en&LC=en&product=4323659

    Hope this helps and let us know if you need more assistance. We will be happy to help.

  • My Dell all-in-one 962 stopped printing all of a sudden. The error messages are that the computer cannot communicate with the printer.

    My Dell 962 All In One Printer suddenly stopped to print. I get an error message that the computer cannot communicate with the printer. The error message suggests that I unplug and plug back the power plug and the USB cable to the printer and make sure that there are no restrictions of firewall to the printer. I did what was suggested and still no printing. I have resinstaled the printer from the CD software, I got with the computer and also installed the latest driver using the software of the software upgrade wizard.

    and also installed the latest driver by using the Software Update Wizard software.

    That would not have been the best idea... but it is unlikely that the cause of your immediate problem.

    The next thread does not make much sense to me, but it describes a situation similar to what you described and the proposed solution is supposed to have worked.  Try it and see--> http://en.community.dell.com/support-forums/peripherals/f/3528/t/19483019

    I suspect that what really happens is that the driver has become corrupted.  In many cases, simply reinstall the driver is not fix things; you have to clean the old corrupt driver before installing the new.  Thus, it is more likely that the part "Uninstall" the related response is what is helping rather than playing with services... but go ahead and follow these directions, just in case.  In fact, I suggest that you run under first antimalware scanners before following the tips in the above link.

    If I had not found the link above, that's what I would have suggested (whichrequires that you have Windows XP):

    Often, but not always, the symptoms you describe are caused by a corrupt print job stuck in the queue or a damaged printer driver.  However before you clean things up, on general principles, that you can download, install, update and run full scans with each of these two free programs.

    MalwareBytes AntiMalware

    SUPERAntiSpyware

    Use the free version, not the free trials of "pro" versions  Pay attention during installation uncheck any prechecked boxes that would install some additional third-party programs.

    Do not run the scans at the same time.  Each scan will take a while.  Start one and go do a non-it chore.  Once the scan is finished, leave the program to deal with anything it finds.

    Once done, you can keep or uninstall programs, or both.  If you keep SAS, I suggest to change its default setting does NOT automatically when Windows starts.

    Uninstall all software from Dell to control panel > Add / Remove programs

    Download Microsoft Fixit 50126 impression: http://go.microsoft.com/?linkid=9662904

    Close all running applications (anything with an icon on the taskbar).

    Run the Fixit routine.  Note: The routine Fixit has two modes, light and complete.  It will run in full mode when you check the box "Reset the spooler to print on values."  This will remove all printers, so if you have any other printer installed, I recommend running the Fixit in full mode.  If you have other printers and you do not (necessarily) want to reinstall them, run the Fixit in light mode (box unchecked).  This may work anyway.  You must restart the computer after you run in full mode; you need not restart after the Chase mode.

    After the Fixit has executed and you have restarted if necessary, make sure that the printer is disconnected from the computer and run the installation software.  You will be asked to connect the printer to a suitable place.  You can use the CD that came with the computer or download the software here (which is relatively hard to find, the claims of the main page of the 962 product support it cannot find the drivers)--> http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=R89490

  • Printer problems. Error "computer cannot communicate with the printer.

    I had problems to access Windows Explorer and the rep Dell IT installed Mozilla Firefox 4.0 Beta 10 for my Windows Vista as an alternative.  Now my Dell AIO 946 printer does not work.  Whenever it is fixed, it prints until I am notified to download an upgrade of the system.  After that I downloaded the upgrade, the printer does not work yet.  The ink cartridges will not align.  I get a message of "remove stickers ink", which is clearly not the problem because the cartridges are not new.  Now, I get a message that says "computer cannot communicate with the printer.  I re-installed the printer several times, disconnected from the power source and the URL and re-connected.  Nothing seems to work.  Any positive advice will be appreciated.

    grandmainontario,

    You can copy a document under the glass? B & W and color?

    If so, executing delete print jobs to remove items stuck print jobs in the queue.

    Unplug the printer.

    Download and run the patch (cleaning printer utility) until it prompts you to restart your computer.

    Restart your computer.

    Download the Vista drivers.

    Install the Vista drivers. You will get a message, the printer is not connected. Connect the printer at the moment (power on)

    You will find links to the patch/drivers to...

    Reference Dell 946 Photo all-in-One Printer owners thread (W7)

    Also try this tweak...

    Go into Device Manager (right click on my computer, left click Properties, material of the left click, left click Device Manager)

    Go to the section USB controller, and then click the plus sign +.

    Go to each USB hub root and right-click on it, on the left, click Properties, on the left, click power management. Uncheck the allow the computer to turn off this device to save power.

    Restart your computer.

    You can also read...

    You cannot print or preview before printing a Web page in Internet Explorer 9

    Rick

  • My HP 5510 is connected to the wireless network, but cannot communicate with the printer?

    I connect a HP all in one Photosmart 5510 to an ATT Uverse wireless network. It says printer is connected and printer tests are all good.., but still when I try to print, I get an error message saying that cannot communicate with the printer, make sure that it is attached to the network?

    I restarted services, restarted..., still the same case. It says its connected, but do not connect or print. Very frustrating...

    What operating system?

    If Windows, download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&jumpid=ex_r4155/en/hho/ipg/forum/network_diag/

    What did he say?

  • Error: The computer cannot communicate with the printer; printers HP officejet 4500 wireless all-in-one

    Original title: hp officejet 4500 wireless all-in-one printer / moved, unplugged and replugged and then in the new House when turned on laptop hp, now it will not find printer

    I need help with getting my hp laptop to communicate with my printer hp officejet 4500 wireless all-in-one, I moved and when I unpluggled everything and moved, when I tried to print something now my computer says it can not communicate with my printer, even if in the control panel it shows my printer has been verified as my default printer I don't know what to do?

    Hello
     
    What is the version of Windows installed on the computer? For example, Windows 7, Vista, XP
     

    Please answer the question above so that we can better guide you.

    For now, you can read the following article.
     

    Printer in Windows problems

    Check if it helps.
  • my "computer cannot communicate with the printer.

    All of a sudden my computer stopped communicating with my printer or wireless or wired.

    Thank you very, very well. Step 2 did the trick, works perfectly now!

  • Unable to communicate with the printer hp deskjet 1000

    I have used this printer for almost 2 years and problem say never FAILED before... forst my text printing is distorted then he showed in offline mode and later its says printer is ready, but when I give the command of printing... it said 'cannot communicate with the printer.

    Pls help!

    My problem was solved by removing and reinstalling the drivers... .any way thanks for your help

    Spoiler (Highlight to read)
    Spoiler (Highlight to read)

  • Aspire laptop will not connect to the wireless printer, he said: he can't communicate with the printer

    I have a laptop sucks and when we first put in place it would print to the printer wireless, but now he says that he cannot communicate with the printer. I know just enough to get me in trouble with computers. Any suggestions?

    Hello

    I imagine the inconvenience that you are experiencing. I'll certainly try and help you in the matter of fixing.

    To help you to propose measures to solve the problem, I would appreciate if you could answer the following questions:

    1. which version of the Windows operating system is installed in the computer?

    2. you have any security program installed on the computer?

    3 are you aware of any changes made to the computer before the show?

    If you use Windows 7, then I suggest you to go through the steps in the link and check.

    Hope this information was helpful and let us know if you need more assistance. We will be happy to help you.

  • My Lexmark printer stopped working and the error message says "printer cannot communicate with the computer" (from "twisted into the USB pins?).

    When my printer stopped working because of error messages about "printer cannot communicate with the computer" (from "twisted into the USB pins?), I tried to change to 2nd USB port without success. I tried a new cable; that did not help.

    Then I uninstalled and reinstalled my Lexmark printer and changed the error message. Now, the printer does not work because "the USB device is not recognized."

    I tried to update the chips; Use 1 USB port; and using the old cable, all this without success. I checked the connections of the cable to the printer and the PC and turn on the printer and goes off; I'm out of ideas. Any other suggestions?

    Hi ChristineKrause,
     

    Here are some links that might help you:

    Peripheral USB is not recognized when you attach it immediately after that your Windows XP computer comes out of standby or hibernation

    Advanced troubleshooting tips for General USB for Windows XP problems

    Try the steps listed in the items mentioned above and see if that helps you solve the problem.

  • The printer (Lexmark x 5470) cannot communicate with the computer (Windows Vista Home Premlum)

    The printer (Lexmark x 5470) cannot communicate with the computer (Windows Vista Home Premlum).  I tried these solutions below, but it still does not:

    1. ensure that the printer is powered.

    2 disconnected then reconnected the power cable from the printer.

    3 unplugged then replugged the USB cable.

    4 checked Windows Firewall setting to ensure the communication of the printer is not block.

    5. restarted my computer.

    Please help me solve this problem.

    Thank you!!!

    Have you just tried reinstallling your printer yet? Even if it was working before, file corruption or other problems can sometimes be cured by doing this?

  • Printers HP B110a cannot communicate with the laptop, but both will be connected to the router?

    OK, here's an interesting problem that has been banging my brain for hours, one of my friends has a HP Photosmart all in one printer B110a. Now I can get the printer to connect to the wireless router, no problem. Can I also have the phone to connect to the router, the problem is that the printer cannot communicate with the laptop. The router brand and model is the Linksys wrt54g

    Now, I took my friends laptop home and tried to see if she could detect my wireless printer model different on my router which is a TP WR340GD I went in devices and printers, and went to Add a printer and Add Printer wireless, it instantly detected my printer via the wireless network. There is no problem on the side of the laptop. I am sure that any firewall on the laptop was turned off when I tried the connected printer.

    So now I have my friends printer here with me and decided to try and see if I could detect the HP Photosmart printer All In One Printer on my laptop on my TP WR340GDwireless router. Yet once, it worked perfectly and it has detected the printer and works wireless without fault.

    I'm down now to the conclusion that the problem is with my friends router Linksys wrt54g I'm gone in the settings of the router, change the wireless channels, changed security between WEP and WPA/WPA2 and AES AND TKIP wireless and this does not solve the problem.

    I can access to the Photosmart B110a: the Web server integrated in a browser ONLY if I have the laptop to the router physically connected by Ethernet cable when trying to access my router from a friend, but I can access through wireless on my router. The problem is probably something very simple that I forgot, but I was more all I can think that I tried to reset harder than the printer cleaned the network settings on the printer as well from the display of the printer menu.

    I'm really lost now, someone at - it suggestions?

    Hey pcwizard, ok, I checked the router settings and Mac filtering turned on, so I decided to reset the router, it restored to factory settings. Re-Setup wireless and once again I tried, still had no luck with the laptop to communicate with the printer.

    in any case, I decided to connect the cable from the printer to the laptop and took the USB to wireless Assistant. As I reinstalled it the printer using the wired method.

    He told me that the rules of traffic incoming and outgoing firewall stopped communication between devices and assign port numbers 427-9000 etc.. However, I had turned off all firewall, Windows and Norton 360, which since then, I've replaced with a better anti-virus software.

    I went into the settings of the router, port forwarded the application numbers, tried again and is again no luck. I'm usually pretty good with computers, but it was really annoying me. So I went and had a coffee and a brainwave came and I decided to see if my laptop could detect and connect the printer to the router. As soon as I tried it, he finds and the printer has detected immediately.

    Then I thought there must be something on my laptop to friends who may be at the origin of the problem, when I looked, I noticed that my friend had the old software Vodafone Mobile Broadband running in the background which was connected to the router.

    So I closed and turn it off and tried again adding printer. SUCCESS now detects it and the printer is now communicate and respond with the laptop. I'm guessing that the Vodafone Mobile Broadband have a built-in firewall blocking the communication. However it is strange because it worked without problem on my printer at home, so I wonder if some how blacklisted broadband Vodafone IP address of the printer at a time on their router.

    I'm so happy, it's finally done, a lot of hours and work, and after all this time it was * beep * Vodafone.

    in any case Pcwizard I thank very much for trying to help, no doubt has given me a few ideas.

    Thanks again!

  • Dell V313 printer cannot communicate with the computer

    When I try to print from my Acer Aspire Windows 7 on my dell v313, I get the message "communication not available - the printer cannot communicate with the computer. It's already happened, but when I restarted the computer it would print. Now, it won't. I replaced the USB cable and downloaded the last Cabinet V313 - and the software. Ink cartridges are filled. I am holder of a horse's hoof and a 4 leaf clover; but nothing works. What can I try now? Thanks for any help,

    Mike

    Mike,

    You can try to disable the ToolTips of printers. If the printer is wireless, try channel 11 in your wireless router. You can also try to remove computers printer scan list and then restart the computer and see if it prints.

    Start, Control Panel, devices and printer, your printer, printing preferences, advanced, more control options. Tell him to never show. The problem with this setting is that you can not tell if you are weak of ink, printer jams, etc..

    Rick

  • Cannot add host ESXi 5.5 to vCenter for a routed network - cannot communicate with the specified host

    I was wondering if anyone has come across this problem before, who could give advice how to fix them:

    Host of pre-production UCS ESXi migration of a Production vCenter on another network (routing in place)

    Can ping both directions successfully - from vCenter Prod to the host of the pre-production

    no firewall between the two.

    902 port is open on the host

    Host connects to the pre-production vCenter on the subnet even fine

    VCenter production can add different hosts on the same network end

    Even with the various guests of ESXi UCS.

    ESXi host was completely disconnected and removed from vCenter inherited before attempting to add. No dvswitch physical or virtual.

    Then try and add, enter the user name and password and get cannot communicate with the specified host.

    Thank you

    The solution to this. Used ESX host 5.5 3B (3248547) update that disables SSLv3. (Ref: VMware ESXi 5.5 updated Notes version 3B) one of the consequences of this is that older versions of vCenter (such as trying to move the host) can not add/connect host.

    Enable SSLv3 to spend (port 443) on the resolved host (virtuallyPeculiar: connection A ESXi 5.5 U3b host to vCenter with a lower Version A.)

    Note: should not enable SSLv3 to Port 902.

    Ref:

    The SSLv3 Protocol on vSphere 5.x configuration (2139396) | VMware KB

    Many thanks to Suhas Savkoor of virtuallyPeculiar for resolution for this on his website display

Maybe you are looking for