Error ox5fff4b1b in Pogo Quest game?

having a problem when playing pogo quest for the Ruby ring get 0x5fff4b1b error message and stops the game

Hi no interestede.

1. what browser you use to play the game?

If you are using Internet Explorer (IE), then optimize IE and check the result.
See How to optimize Internet Explorer

For more assistance on Pogo games, see http://games-forum.pogo.com

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    --------------------
    [10/01/11 16:25:07] module: DXWSetup (Mar 16 2009), file: dxwsetup.cpp, line: 219, function: CDXWSetup::InitInstallEngine

    Sections are not initialized.

    --------------------
    [10/01/11 16:25:07] module: DXWSetup (Mar 16 2009), file: psheets.cpp, line: 472, function: PreinstDlgProc

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    --------------------
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    --------------------
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    --------------------
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    --------------------
    [10/01/11 16:29:01] module: DXWSetup (Nov 19 2010), file: psheets.cpp, line: 699, function: PreinstDlgProc

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    --------------------
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    --------------------
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    --------------------
    [10/01/11 16:37:13] module: DXWSetup (Nov 19 2010), file: psheets.cpp, line: 699, function: PreinstDlgProc

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    --------------------
    [10/01/11 16:56:45] module: DXWSetup (Nov 19 2010), file: dxwsetup.cpp, line: 229, function: CDXWSetup::InitInstallEngine

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    --------------------
    [10/01/11 16:56:45] module: DXWSetup (Nov 19 2010), file: psheets.cpp, line: 699, function: PreinstDlgProc

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    --------------------
    [10/01/11 18:39:05] module: DXWSetup (Mar 16 2009), file: dxwsetup.cpp, line: 219, function: CDXWSetup::InitInstallEngine

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    --------------------
    [10/01/11 18:39:05] module: DXWSetup (Mar 16 2009), file: psheets.cpp, line: 472, function: PreinstDlgProc

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    --------------------
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    --------------------
    [11/01/11 08:45:06] module: DXWSetup (Feb 4 2010), file: psheets.cpp, line: 472, function: PreinstDlgProc

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    10/01/11 16:24:54: DXWSetup: * DXWSETUP *.
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    10/01/11 16:25:07: DXWSetup: WM_APP_DOWNLOADDXUPDATE
    10/01/11 16:25:07: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 3, subreport = 0 x 0
    10/01/11 16:25:07: DXWSetup: CDXWSetup::InitInstallEngine()
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    10/01/11 16:25:07: DXWSetup: WM_APP_ENDDOWNLOAD
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    10/01/11 16:25:16: DXWSetup: C:\Windows\system32\directx\websetup\dsetup32.dll files deleted.
    10/01/11 16:27:16: DXWSetup: * DXWSETUP *.
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    10/01/11 16:27:16: DXWSetup: impossible to target the Version on the file C:\Windows\system32\directx\websetup\dsetup32.dll
    10/01/11 16:27:16: DXWSetup: installed files C:\Windows\system32\directx\websetup\dsetup32.dll
    10/01/11 16:27:16: DXWSetup: GetDXVersion(): could not get the RC of the registry string.
    10/01/11 16:27:16: DXWSetup: DirectX Version: 4.09.00.0904.00
    10/01/11 16:27:16: DXWSetup: Setup Version: 4.09.00.0904.00
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    10/01/11 16:27:25: DXWSetup: CDXWSetup::CDXWSetup()
    10/01/11 16:27:25: DXWSetup: CDXWSetup::DownloadDXUpdate()
    10/01/11 16:27:25: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 1, subreport = 0 x 0
    10/01/11 16:27:25: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 3, subreport = 0 x 0
    10/01/11 16:27:25: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 2, SubStatus = 0 x 0
    10/01/11 16:27:25: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 0
    10/01/11 16:27:25: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81, InstallSize = 0, str = % DirectX_Setup %
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    10/01/11 16:27:26: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0 x 0, Phase = 9, str = % DirectX_Setup %, State = 0x0
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    10/01/11 16:27:26: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed.
    10/01/11 16:27:26: DXWSetup: WM_APP_ENDDOWNLOAD
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    10/01/11 16:27:39: DXWSetup: C:\Windows\system32\directx\websetup\dsetup32.dll files deleted.
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    10/01/11 16:29:14: DXWSetup: C:\Windows\system32\directx\websetup\dsetup32.dll files deleted.
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    10/01/11 16:37:13: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 3, subreport = 0 x 0
    10/01/11 16:37:13: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 2, SubStatus = 0 x 0
    10/01/11 16:37:13: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 0
    10/01/11 16:37:13: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81, InstallSize = 0, str = % DirectX_Setup %
    10/01/11 16:37:13: DXWSetup: OnComponentProgress(): Phase = 0, = 0 progress
    10/01/11 16:37:13: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0 x 0, Phase = 9, str = % DirectX_Setup %, State = 0x0
    10/01/11 16:37:13: DXWSetup: OnStopInstall(): hr = 0 x 0, str = (null), State = 0 x 0
    10/01/11 16:37:13: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 3, subreport = 0 x 0
    10/01/11 16:37:13: DXWSetup: WM_APP_DOWNLOADDXUPDATE
    10/01/11 16:37:13: DXWSetup: CDXWSetup::InitInstallEngine()
    10/01/11 16:37:13: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are not initialized.
    10/01/11 16:37:13: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed.
    10/01/11 16:37:13: DXWSetup: WM_APP_ENDDOWNLOAD
    10/01/11 16:37:15: DXWSetup: CDXWSetup::~CDXWSetup()
    10/01/11 16:37:16: DXWSetup: CreatePropertySheet() returns-9.
    10/01/11 16:37:16: DXWSetup: C:\Windows\system32\directx\websetup\dsetup.dll files deleted.
    10/01/11 16:37:16: DXWSetup: C:\Windows\system32\directx\websetup\dsetup32.dll files deleted.
    10/01/11 16:56:38: DXWSetup: * DXWSETUP *.
    10/01/11 16:56:38: DXWSetup: WinMain()
    10/01/11 16:56:38: DXWSetup: IsIA64(): not IA64.
    10/01/11 16:56:38: DXWSetup: impossible to target the Version on the file C:\Windows\system32\directx\websetup\dsetup.dll
    10/01/11 16:56:38: DXWSetup: installed files C:\Windows\system32\directx\websetup\dsetup.dll
    10/01/11 16:56:38: DXWSetup: impossible to target the Version on the file C:\Windows\system32\directx\websetup\dsetup32.dll
    10/01/11 16:56:38: DXWSetup: installed files C:\Windows\system32\directx\websetup\dsetup32.dll
    10/01/11 16:56:38: DXWSetup: GetDXVersion(): could not get the RC of the registry string.
    10/01/11 16:56:38: DXWSetup: DirectX Version: 4.09.00.0904.00
    10/01/11 16:56:38: DXWSetup: Setup Version: 4.09.00.0904.00
    10/01/11 16:56:38: DXWSetup: a newer version of DirectX has already been installed.
    10/01/11 16:56:45: DXWSetup: CDXWSetup::CDXWSetup()
    10/01/11 16:56:45: DXWSetup: CDXWSetup::DownloadDXUpdate()
    10/01/11 16:56:45: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 1, subreport = 0 x 0
    10/01/11 16:56:45: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 3, subreport = 0 x 0
    10/01/11 16:56:45: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 2, SubStatus = 0 x 0
    10/01/11 16:56:45: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 0
    10/01/11 16:56:45: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81, InstallSize = 0, str = % DirectX_Setup %
    10/01/11 16:56:45: DXWSetup: OnComponentProgress(): Phase = 0, = 0 progress
    10/01/11 16:56:45: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0 x 0, Phase = 9, str = % DirectX_Setup %, State = 0x0
    10/01/11 16:56:45: DXWSetup: OnStopInstall(): hr = 0 x 0, str = (null), State = 0 x 0
    10/01/11 16:56:45: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 3, subreport = 0 x 0
    10/01/11 16:56:45: DXWSetup: WM_APP_DOWNLOADDXUPDATE
    10/01/11 16:56:45: DXWSetup: CDXWSetup::InitInstallEngine()
    10/01/11 16:56:45: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are not initialized.
    10/01/11 16:56:45: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed.
    10/01/11 16:56:45: DXWSetup: WM_APP_ENDDOWNLOAD
    10/01/11 16:56:47: DXWSetup: CDXWSetup::~CDXWSetup()
    10/01/11 16:56:48: DXWSetup: CreatePropertySheet() returns-9.
    10/01/11 16:56:48: DXWSetup: C:\Windows\system32\directx\websetup\dsetup.dll files deleted.
    10/01/11 16:56:49: DXWSetup: C:\Windows\system32\directx\websetup\dsetup32.dll files deleted.
    10/01/11 18:38:56: DXWSetup: * DXWSETUP *.
    10/01/11 18:38:56: DXWSetup: WinMain()
    10/01/11 18:38:56: DXWSetup: IsIA64(): not IA64.
    10/01/11 18:38:57: DXWSetup: impossible to target the Version on the file C:\Windows\system32\directx\websetup\dsetup.dll
    10/01/11 18:38:57: DXWSetup: installed files C:\Windows\system32\directx\websetup\dsetup.dll
    10/01/11 18:38:57: DXWSetup: impossible to target the Version on the file C:\Windows\system32\directx\websetup\dsetup32.dll
    10/01/11 18:38:57: DXWSetup: installed files C:\Windows\system32\directx\websetup\dsetup32.dll
    10/01/11 18:38:57: DXWSetup: GetDXVersion(): could not get the RC of the registry string.
    10/01/11 18:38:57: DXWSetup: DirectX Version: 4.09.00.0904.00
    10/01/11 18:38:57: DXWSetup: Setup Version: 4.09.00.0904.00
    10/01/11 18:38:57: DXWSetup: a newer version of DirectX has already been installed.
    10/01/11 18:38:57: dsetup32: IsWow64(): not the Wow64 process.
    10/01/11 18:39:01: DXWSetup: CDXWSetup::CDXWSetup()
    10/01/11 18:39:01: DXWSetup: CDXWSetup::DownloadDXUpdate()
    10/01/11 18:39:01: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 1, subreport = 0 x 0
    10/01/11 18:39:01: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 3, subreport = 0 x 0
    10/01/11 18:39:01: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 2, SubStatus = 0 x 0
    10/01/11 18:39:01: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 0
    10/01/11 18:39:01: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81, InstallSize = 0, str = % DirectX_Setup %
    10/01/11 18:39:01: DXWSetup: OnComponentProgress(): Phase = 0, = 0 progress
    10/01/11 18:39:05: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0 x 0, Phase = 9, str = % DirectX_Setup %, State = 0x0
    10/01/11 18:39:05: DXWSetup: OnStopInstall(): hr = 0 x 0, str = (null), State = 0 x 0
    10/01/11 18:39:05: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 3, subreport = 0 x 0
    10/01/11 18:39:05: DXWSetup: WM_APP_DOWNLOADDXUPDATE
    10/01/11 18:39:05: DXWSetup: CDXWSetup::InitInstallEngine()
    10/01/11 18:39:05: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are not initialized.
    10/01/11 18:39:05: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed.
    10/01/11 18:39:05: DXWSetup: WM_APP_ENDDOWNLOAD
    10/01/11 18:39:11: DXWSetup: CDXWSetup::~CDXWSetup()
    10/01/11 18:39:14: DXWSetup: CreatePropertySheet() returns-9.
    10/01/11 18:39:14: DXWSetup: C:\Windows\system32\directx\websetup\dsetup.dll files deleted.
    10/01/11 18:39:14: DXWSetup: C:\Windows\system32\directx\websetup\dsetup32.dll files deleted.
    11/01/11 08:44:55: DXWSetup: * DXWSETUP *.
    11/01/11 08:44:55: DXWSetup: WinMain()
    11/01/11 08:44:55: DXWSetup: IsIA64(): not IA64.
    11/01/11 08:44:55: DXWSetup: impossible to target the Version on the file C:\Windows\system32\directx\websetup\dsetup.dll
    11/01/11 08:44:55: DXWSetup: installed files C:\Windows\system32\directx\websetup\dsetup.dll
    11/01/11 08:44:55: DXWSetup: impossible to target the Version on the file C:\Windows\system32\directx\websetup\dsetup32.dll
    11/01/11 08:44:55: DXWSetup: installed files C:\Windows\system32\directx\websetup\dsetup32.dll
    11/01/11 08:44:55: DXWSetup: GetDXVersion(): could not get the RC of the registry string.
    11/01/11 08:44:55: DXWSetup: DirectX Version: 4.09.00.0904.00
    11/01/11 08:44:55: DXWSetup: Setup Version: 4.09.00.0904.00
    11/01/11 08:44:55: DXWSetup: a newer version of DirectX has already been installed.
    11/01/11 08:44:56: dsetup32: IsWow64(): not the Wow64 process.
    11/01/11 08:45:02: DXWSetup: CDXWSetup::CDXWSetup()
    11/01/11 08:45:02: DXWSetup: CDXWSetup::DownloadDXUpdate()
    11/01/11 08:45:02: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 1, subreport = 0 x 0
    11/01/11 08:45:02: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 3, subreport = 0 x 0
    11/01/11 08:45:02: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 2, SubStatus = 0 x 0
    11/01/11 08:45:02: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 0
    11/01/11 08:45:02: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81, InstallSize = 0, str = % DirectX_Setup %
    11/01/11 08:45:02: DXWSetup: OnComponentProgress(): Phase = 0, = 0 progress
    11/01/11 08:45:06: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0 x 0, Phase = 9, str = % DirectX_Setup %, State = 0x0
    11/01/11 08:45:06: DXWSetup: OnStopInstall(): hr = 0 x 0, str = (null), State = 0 x 0
    11/01/11 08:45:06: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 3, subreport = 0 x 0
    11/01/11 08:45:06: DXWSetup: WM_APP_DOWNLOADDXUPDATE
    11/01/11 08:45:06: DXWSetup: CDXWSetup::InitInstallEngine()
    11/01/11 08:45:06: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are not initialized.
    11/01/11 08:45:06: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed.
    11/01/11 08:45:06: DXWSetup: WM_APP_ENDDOWNLOAD
    11/01/11 08:55:23: DXWSetup: CDXWSetup::~CDXWSetup()
    11/01/11 08:55:26: DXWSetup: CreatePropertySheet() returns-9.
    11/01/11 08:55:26: DXWSetup: C:\Windows\system32\directx\websetup\dsetup.dll files deleted.
    11/01/11 08:55:26: DXWSetup: C:\Windows\system32\directx\websetup\dsetup32.dll files deleted.

    Any help that you can give the question is appreciated. Thank you!

    Hello

    According to me, that your request would be better supprted in community platforms of the pénis.  Here is a link that should point you in the right location.  I hope that this information is beneficial.

    http://www.rigsofrods.com/forum.php

    Thank you

    Aaron
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • Whe error 1275, try to read games on Windows 7

    Original title: cannot continue (error 1275) _

    Im trying to play the hero of power and magic 5. I downloaded and everything, but it says that I must be the administrator to run it so I went to the command prompt and enabled the administrator and he always says the same thing

    Hello
     
     
    1. do you have these games never has been successfully run on your computer?
     
     
    Method 1.
    I ask you to run the game as administrator. Here's how:
    a. right-click on the icon of the (shortened) game.
    b. Select run as administrator.
     
    See the article below for more information.
    How to apply once with a full administrator access token?
    http://Windows.Microsoft.com/en-us/Windows7/how-do-I-run-an-application-once-with-a-full-administrator-access-token
    Hello
     
     
     

    I would ask you to uninstall the game and reinstall Windows Vista or Windows XP compatibility mode and check.
    If it still does not work, you may need to contact the Publisher of the game.
     
    You can find more information on compatibility modes in the articles below:
    http://Windows.Microsoft.com/en-us/Windows7/what-is-program-compatibility
     
     
    I hope this helps.

    Thank you, and in what concerns:
    Shekhar S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.
    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Error: "a copy of the game Manager is already running & may not respond. Please end-game manager & reboot computer. "when tried to open the game Manager, big fish games or applications

    Original title: http://www.bigfishgames.com/usher/index.php?siteID=1&langid=1__application not found

    When I try to open game from big fish games or the game Manager application, I get this error.  only, this started about 1 month ago.  before that, I had no problem with the application at all.  I also got the message: "a copy of the game Manager is already running & may not respond.  Please end-game manager & reboot. "even if there is nothing running.

    Hi nanawanda,

    According to the error message, try the following steps and check the result.
    Step 1: End game Manager and restart the computer.
    Step 2: Start the game Manager and check if the problem persists.

    See What is the Manager of games?
    http://bigfishgames.custhelp.com/app/answers/detail/A_ID/157/related/1/c/2805/page/2/r_id/109674

    If the problem persists, post your query to the Big Fish Games Forums:
    http://forums.bigfishgames.com/forums/list.page

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • After you have installed windows 7 on my pc, sometimes different errors whenever I start a game! and I lie down the computer.

    I just installed windows 7 64 bit of vista 32 bit on my acer and then I can't play all games, there is always a different error on games. It has stopped working or a mistake happens! It makes me a little angry when all I wanted was a better pc and now I have sittet in a few days and finally got it right, and then everythings blowing!

    Hi, Jacob Sulkjaer,.

    There are many reasons for the game does not work correctly because each game has its own requirements.

    Method 1

    Check if the game is compatible with Windows 7 64-bit using the Compatibility Center.

    http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/default.aspx

    Method 2

    If you receive same error message after the game is compatible Windows 7, then check the power to the game manual if any software or plugin is required for the game works properly on the game provider's Web site.

    Method 3

    Many games need updated versions to day or greater cards installed on the computer.

    You may need to update the graphics card drivers on the computer by visiting the website of manufacturer of graphics cards download and install the updated driver and check if it works.

    Also update the motherboard chipset drivers by visiting the site of computer manufacturer.

    I hope this helps!

    Halima S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • I get script of 1607 error when downloading on a game disc

    I can't download a game, actually just start to and he said 1607 problem script or something, I look for him online and all I get is links to companies that want to sell me stuff.

    Can someone tell me if this update of windows last night that changed 152 binary had nothing to do with this camera or how I can fix this without spending 39.99 on something that I don't think I have to buy.

    Thank you.

    Microsoft games: InstallShield Error Messages
    http://support.Microsoft.com/kb/910816

    JS
    http://www.PAGESTART.com

    Never be afraid to ask. This forum has some of the best people in the world to help.

  • I get windows32 error when I install a game (cd) into the computer. CD worked on the computer at home ' and last labtop. Help, please!

    install cd games I bought online
    windows32 error

    Hi installin games,.

    Welcome to Microsoft answers forums!

    (a) what is the exact error message that you receive?

    (b) what is the type of your operating system (32-bit \64bit) system?

    I suggest you try the following steps:

    Step 1: Use the Windows Installer Cleanup utility

    Download and then install the Microsoft Windows Cleanup utility. To do this, see the Microsoft Web site:

    http://download.Microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

    Save the file to the desktop. When the download is complete, double-click the file and then follow the directions. When the installation is complete, click Start, point to all programsand then click Windows Installer Cleanup.

    In the list of the products installed , delete all entries that are related to the product you have installed wrong. If there are too many entries, click select all, and then click Remove. When you have deleted all entries, click exit, and then start the installation of the product

    290301 (http://support.microsoft.com/kb/290301/) Description of the Windows Install Cleanup

    Step 2: Download and install the latest Windows Installer 4.5

    http://www.Microsoft.com/downloads/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

    Step 3: The clean boot computer and try to install the game.

    http://support.Microsoft.com/kb/929135 ---> how to solve a problem by performing a clean boot in Windows Vista or in Windows 7

    Perform a clean boot (see step 1 in the link); If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.

    Important: n ' forget not the computer to start normal follow step 7 in the link.

    Step 4: Try to run the program in compatibility mode.

    To run the troubleshooting program compatibility Troubleshooter

    1. open the program compatibility problems by clicking on the Start button, then Control Panel. In the search box, type troubleshooting, and then click Troubleshooting. Under programs, click on run programs for previous versions of Windows.

    2. follow the instructions in the troubleshooting.

    http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows

    If the problem persists, please consult the manufacturer of the program.

    Note:

    1 make sure that the CD is not bad, scratches or stains on the CD

    2. you cannot run 64-bit on a 32-bit system applications

    Thank you, and in what concerns:

    Ajay K

    Microsoft Answers Support Engineer

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Message error when you install a game 'Assistant instalation "_" a support of instalation file not would be installed data error (cyclic redundancy check)

    It's the exact message

    "A support of instalation file cannot be installed
    Data error (cyclic redundancy check)

    This simply means that your CD/DVD media for the installation of your game is corrupted or cannot be read, extract for all the cracks, scratches on your support.

    If it is in perfect condition, better clean the lens of your CD/DVD-Rom drive with a cleaning kit, as the lens of the drive could have been contaminated by dirt.

  • Age of Empires 3 does not start on a vista machine, get this error "C:\Program Files\Microsoft Games\Age of Empires III\d3dx9_25.dll is not designed to run on Windows or it contains an error."

    I'm trying to play age of Empires 3 on my computer running windows vista Home premium and the program does not start. I get the error message: "C:\Program Files\Microsoft Games\Age of Empires III\d3dx9_25.dll is not designed to run on Windows or it contains an error." I tried many suggestions from Microsoft (resettlement program, reinstall in safe mode, update & reinstall the drivers for my video card, the compatibility issues with vista, updating and reinstalling directx 9.0 c, install vista service packs 1 & 2) but nothing has worked so far. I was able to play the game on the same computer with windows xp installed (it's a different hard drive that is not in the computer, and everything is the same) and it worked fine. My computer is old enough, but like I said the game worked before installing vista. ASUS A7N8x deluxe, AMD Athlon xp 3200 +, ATI radeon 9600, 2 GB OCZ ram that all suggestions are welcome. Thank you.

    Hi Raygun55,

    Welcome to Microsoft Vista answers Forum!

    This problem may occur if the Microsoft DirectX file that is mentioned in the error message is damaged or is not copied correctly.

    I suggest that you copy the file manually by following the steps and check if you are able to play the game without any problems:

    Manually copy the file

    To do this on a computer that is running Windows Vista, follow these steps:

    1 insert the disc 1 CD for one of the following games into the player from the computer:

    o Age of Empires III

    o Fable: The Lost Chapters

    o Zoo Tycoon 2

    o Rise of Nations: Rise of Legends

    2. click on start to reduce this includes this image and then click Documents.

    3. Locate, and then click computer.

    4. search and then click on the CD drive.

    5. Locate and then click the following folder:

    CD player :\ DirectX9

    Note In this folder path, the CD player represents the drive letter of the CD drive.

    6 double-click on Apr2005_d3dx9_25_x86.cab, right click on d3dx9_25.dlland then click copy.

    In Rise of Nations: Rise of Legends, double click Aug2005_d3dx9_27_x64.cab right-click d3dx9_27.dlland then click copy.

    Note Use the Apr2005_d3dx9_25_x64.cab file for the x 64 version of the Windows operating system.

    7. find one or more of the following folders, depending on the games that are installed on the computer:

    By car : \Program Files\Microsoft: Age of Empires III

    By car : \Program Files\Microsoft Games\Fable - The Lost Chapters

    By car : \Program Files\Microsoft Games\Zoo Tycoon 2

    By car : \Program Files\Microsoft Games\Rise of legends

    Note In these folder paths, drive represents the letter of the drive where the game is installed.

    8. right click on the folder of the game which is the part that is installed on the computer, and then click Paste.

    Note If you have installed more than one game on the computer, repeat steps 5 and 6 for the other games.

    You can check the link for more information: error message when you try to start a Microsoft game: "the file d3dx9_XX. DLL was not found": http://support.microsoft.com/kb/910813

    Alternatively, you can try to install the game in XP compatibility mode and check if you are able to play or not.

    Right-click on the game > click Properties > click on the Compatibility tab > select for XP compatibility mode > click OK.

    Let me know if it worked.

    Thank you, and in what concerns:
    Swathi B - Microsoft technical support.
    Visit our Microsoft answers feedback Forum and let us know what you think.

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