Error "Unable to load image" with iphone app of Lightroom

I just downloaded the app and when I click on for my camera to import photos from my new collection "iPhone", I get an error "unable to load image". Someone else has had this problem and know how to fix? I could get a single photo to finally take as if by magic, but other 835 photos give this error when I try and select them. Thanks for your help!

Hi Ryan,

I have a few questions to understand the question.

This happens to all your property or only some?

Does it occur only on a single device (if you have several), what device you are on by knowing this?

Have you managed to import all of your camera.

You take the images of a specific album? If so, can you tell us a little of the assets inside the album?

It helps to look at this image from the Photos app and a new attempt to import?

Thank you

Ignacio

Tags: Photoshop Lightroom

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