error when you try to connect to the internet via a modem usb - 6 error: the handle is invalid
error 6: the handle is invalid - I see this error message when you try to connect to internet via usb modem
I'm using windows Vista Home Basic and attempts to connect to the internet via a usb Huawei modem.
but when connect this device on windows xp pro his works very well.
but with vista I see this error msg
The handle is invalid
any idea to solve this problem?
Thank you
You can get in trouble with your device drivers, firmware and/or software. Go to the Device Manager by going to start / find and type Device Manager and enter and then double-click on the program icon that appears. Check each device to a red x, yellow! or white? These identify devices with problems probably (drivers, but also of conflict or something else). Click on each for more details and troubleshooting tips. If you need to get the drivers (and you shouldat least make the modem and everything you have time to do - they can help way beyond simply solve this problem), let the computer dealer or the manufacturer of the device (NOT of Microsoft Updates). In fact, you must disable automatic updates in Windows Update driver as follows: http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/. Follow these steps to get the drivers: http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm. Once you have the drivers, you can install them via the Manager device as follows:http://www.vistax64.com/tutorials/193584-device-manager-install-driver.html.
Try to uninstall and then reinstall the modem again. Remove the modem through Control Panel > phones and Modems, then uninstall the modem in Device Manager. Once the reboot is complete and it is reinstalled it should work (as long as you use the update of the above paragraph). Make sure that you uninstall in this order.
Are you sure that the modem is compatible with Vista and the rest of your system? What is the manufacturer, brand and model? You can find here:http://www.microsoft.com/windows/compatibility/windows-vista/.
I hope this helps.
Good luck!
Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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