Error when you try to upgrade a project to RH9

I'm trying to upgrade an 8.0.2 to RH9 HR project. My other projects have updated very well, but I have a specific project that gives me the following error:

Error - %Rel_420_NeoTool_Product_Help/rhsharedresource.apj node already exists.

I found the source of the projects stored in RoboSource so after I click OK, I get the following message:

Cannot extract all of the files needed to modernize this project.

I noticed that this file is not in the source, so I thought that RoboHelp created so I tried to remove it, but I get the same error.

Any ideas would be greatly appreciated.

Thank you

Hello

Try to delete the affected files (rhsharedresource.apj & SearchOptions.xml) of RSO (to both the root node and the node of branch) and also your local project folder and see if that helps.

If the problem persists, can you please provide the information for the following queries:

1. What are the exact steps you followed everything by updating this controlled version of project for the first time?

Like, you click Yes/No in the upgrade, most recent and the extraction dialog box?

2. don't open your local copy or the BSR project?

If you open this project of RSO, did open this project of the root node or the branch node?

3. Please let us know the details of the branch properties if possible.

Thank you

Mona

Tags: Adobe

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