Error: "Windows cannot open help and Support." "To solve the problem, see Help and support.

Original title: help & support

When you try to use help and Support on the start menu, a small window opens saying "Windows cannot open help and Support." To troubleshoot the problem, see Help and support. "It's double Dutch to me. Can someone help, please?

Hi EdwardBahr,
 
-Remember to make changes to the computer between the calendar when things worked fine and now?
 
Try the steps listed in the following article and check, if it helps in fixing the issue:
 

Tags: Windows

Similar Questions

  • "My external hard drive does not appear in Windows Explorer and cannot open 'Help and Support', an error message" Windows cannot open help and Support because a system service is not ongoing.

    Original title:

    Everything was fine until yesterday. Juice now, when I plugged the external HD into the USB port it does not appear in the 'my computer' window. It is recognized by the computer as it is present on the list of the "Disk Clean Up" and it also appears when I click on ' Safe Remove Hardware ' on the taskbar. But if she does not appear in the 'my computer' window I can't work with it or don't even know what it I have arquived in it.

    Trying to find a solution, I realized that same 'information system' to 'System tools' is also not available. Pops up a window saying that "Windows cannot open help and Support because a system service is not ongoing enforcement. " To resolve this problem, start the service named help and Support '. OK, I tried to open 'Help and Support' ' Start Menu ' and the same window appeared again to "not have a system service that runs". I don't know what her soul precisely and I have not the slightest idea of what I need to do to correct this 'disappearance' of Service 'system '. There is nothing without the appearance of HD in the window of thw work? Everything else works fine and the calculation is virus-free. What should I do?

    Hello

    You did changes to the computer, before the show?

    Solution A:

    For the problem with the external drive not appearing is not in Windows Explorer, see the following methods.

    Method 1:

    Check out the following link.

    A computer that is running Windows XP cannot detect a USB, an Apple iPod flash drive or an external hard disk drive

    http://support.Microsoft.com/kb/925196

    Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    322756 how to back up and restore the registry in Windows

    Method 2:

    Connect the external hard drive on another USB port and check.

    Solution B:

    For the problem with the help and Support, check if the service is enabled.

    a. click Start, click run. In the Open box, type services.msc and press ENTER.

    b. right-click on the service called Help and Support , and then select Properties.

    c. under the general tab, set the type Startup to Automatic and click Start.

    d. close the services window and check for the issue.

  • on xp family. Windows cannot open help and support because a system service is not ongoing enforcement.

    Windows cannot open help and support because a system service is not ongoing enforcement. to resolve this problem, start the service called help and support

    lhthomas,

    Welcome to the Microsoft Answers community.

    In doing research, I found this article in which people have found a solution:

    Help and support-Service not started

    I hope this helps.

    Lisa
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • My iCloud and shared calendars has stopped working in MS Outlook today.  They worked yesterday.  Now, I get the error message "cannot open this series of records.  The information store cannot be opened?  I tried the fix standard support.

    My iCloud and shared calendars has stopped working in MS Outlook today.  They worked yesterday.  Now, I get the error message "cannot open this series of records.  The information store cannot be opened?  I tried the fix standard support.

    Same thing here.  Looks like Windows did an automatic update during the night, and now nothing iCloud associated work (calendars, contacts, etc.)

    I also noticed that the error message: "could not load file or Assembly ' MOM." Implementation ' or one of its dependencies.  The system cannot find the specified file. "It started after restarting the Windows Update as well.  I imagine that the two are related in the same problem to iCloud.

  • Word or excel file does not open on gives Vista error: windows cannot open c:\users... Make sure you typed the name correctly and try again.

    Word or excel file does not open on gives Vista error: windows cannot open c:\users... Make sure you typed the name correctly and try again.

    Whenever I click on a word or document it opens excel excel but it gives an error message: windows cannot open c:\users... Make sure you typed the name correctly and try again.

    I can open the document that after selecting the file only in excel or word blank document by clicking on the windows logo & choose the file and click on open.

    I need immediate assistance. I tried windows service pack 2 updates, but nothing works. Can anyone help?

    Please repost your question in the Discussion of the Office group at: http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.public.office.misc&lang=en&cr=US where the Word and Excel experts will be more than happy to help you with your problem.

    Good luck!

    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Word or Excel document does not open on Vista. Gives the error: windows cannot open c:\users... Make sure you typed the name correctly, and try him again. __

    Word or excel file does not open on gives Vista error: windows cannot open c:\users... Make sure you typed the name correctly and try again.

    Whenever I click on a word or document it opens excel excel but it gives an error message: windows cannot open c:\users... Make sure you typed the name correctly and try again.

    I can open the document that after selecting the file only in excel or word blank document by clicking on the windows logo & choose the file and click on open.

    I need immediate assistance. I tried windows service pack 2 updates, but nothing works. Can anyone help?

    Please repost your question in the Discussion of the Office group at: http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.public.office.misc&lang=en&cr=US where the Word and Excel experts will be more than happy to help you with your problem.

    Good luck!

    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Computer has recently been corrected it now say windows is not genuine, go online to solve the problem. Windows validation does not any ideas how I can fix this

    Computer has recently been corrected it now say windows is not genuine, go online to solve the problem.  Windows validation does not any ideas how I can fix this

    Visit: http://www.microsoft.com/genuine/diag/> and click on "start the Diagnostics.

    IMPORTANT -online if you run Windows 7 or Vista 64-bit, you must Access the site via IE 32 bits only!]

    `~`

    Try the number listed here appropriate phone: phone numbers Microsoft Activation centers worldwide:

    http://www.Microsoft.com/licensing/existing-customers/activation-centers.aspx>

    `~`

    If you are still not able to validate your Vista installation, follow these steps:

    I. Download this diagnostic tool, save it to your desktop: http://go.microsoft.com/fwlink/?linkid=56062>

    -Online Vista & Win7: right-click on the executable and select run as administrator to run the tool.

    II. after running the tool, click on the button continue, and then click the copy button (to the Clipboard).

    NB: You can open a new file in Notepad, paste the contents of the Clipboard in it & keep for future reference.

    III. start a new thread in the following Microsoft Genuine Advantage forum and paste the results of the diagnosis of MGA tool in your post, and a clear description of your problem:

    >>

    >

    IV. A help desk specialist will analyze the data and recommend an appropriate solution.

    UTC/GMT is 21:28 Friday, December 2, 2011

  • I can't open windows help and support. I get a message saying "windows cannot open help and support because a system service is running, to resolve this problem, start the service named help and support.

    How can I open help and support, I get a message telling me that I can't open it, as a system service runs not to solve the problem open help and support!

    How can I open help and support, I get a message telling me that I can't open it, as a system service runs not to solve the problem open help and support!

    Long time since I used XP but I seem to remember that if you do start - run msconfig [back] in my view, there are Services tab there where you can change the aid stopped service to start.

    If you find my answer helpful, please click the button "Vote as helpful"! Thank you! My Blog

  • I want to play Freecell and solitaire that came with my PC, but I get this error: "Windows cannot open this file: free cell.exe.mui.»

    Can help please I want to play freecell and solitaire that came with my pc but I get this error message... Why would he do that? How can I solve this problem?

    original title: windows cannot open this file: free cell.exe.mui.

    Hello

    1. don't you make changes to the computer?

    These can help you:

    Method 1: Perform a system restore

    To get the procedure perform system restore, open the site mentioned below

    http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-system-restore

    Method 2: Clean boot

    For the procedure to place the computer in a clean boot, open the site mentioned below

    http://support.microsoft.com/kb/929135.

    Note: To set the computer back to start normally, use the step 7 in the same link.

    Method 3: Check the new user account

    Open the site mentioned below for steps to create a new user account

    http://windows.microsoft.com/en-US/windows-vista/Create-a-user-account.

    I hope this helps.

  • Kobo e-Reader Setup error: "Windows cannot open KoboSetup.exe.part."

    Original title: installation installation of Kobo e-Reader can't, get 'Windows CAN t Open KoboSetup.exe.part' what I can do

    I have Windows XP Media 2001 Version, to install the installer for Kobo eReader.  Download 'The window cannot open KoboSetup.exe.part' what I can do to install the eReader.

    Irene

    Hello

    I suggest you to follow these steps and check if that helps:

    Method 1:
    Try to perform the clean boot and check if it helps:
    http://support.Microsoft.com/kb/310353

    NOTE: When you are finished troubleshooting, make sure that you reset the computer in start mode normal such as suggested in step 7 of the above article.

    Method 2:
    I suggest you run the fixit and see if it helps:
    http://support.Microsoft.com/mats/Program_Install_and_Uninstall

    It will be useful.

  • Displays Windows cannot open .exe and .encre file extensions.

    I just downloaded codecs on a website affiliated to microsoft.  I decided to remove this program and my desktop icons went, including shortcut icons.  Double click on these icons got me the message "Windows cannot open this file".  Then displays a folder on my desktop more Winxp32.  Great, now my whole OS is on the desktop in a folder and I can't open any file.  I have since run REGEDIT. EXE and am waiting for additional help in our community... God bless my friends and what you believe in... ME

    A restore of the system at a time until your problem should solve your problem.  Since you can not click on shortcuts to start programs, you may need to start restoring the system in accordance with the following article:

    "How to start the System Restore tool by using the option of safe mode with the command prompt in Windows XP"
      <>http://support.Microsoft.com/kb/304449 >

    HTH,
    JW

  • Error: Windows cannot open this file

    I am trying to download a theme to apply to Windows 7. After download and I click on it, I get an error message saying that Windows cannot open this file. When I click on the link to watch online for a program to open it, windows says that it cannot find a way to open it. Then, how to make a theme for Windows 7 after it is downloaded.
    See you soon,.
    Abdukarahaman

    Where did you download the theme? Have you downloaded it from the Gallery of official themes for Windows 7?

    Have you tried to download it again and see if it works?

    Please note that themes work only in Windows 7 Home Premium, professional, Enterprise and ultimate edition.

    Themes are not supported in Windows 7 Starter or Home Basic editions.

  • Error "windows cannot open this file. to open this file, windows needs to know what program you want to use to open it"appears just after the start on its own.

    After that I typed my password at startup, windows can not open this file. to open this file, windows needs to know what program you want to use to open it.  At this point, I have no one based on nothing and and messages appear literally on its own. I think it's done my computer very slow also.

    What can I do to fix this?

    It's a site file

    Hi Jose7777777,

    • What version of Windows are you using?
    • How long have you been faced with this problem?
    • Did you do changes on the computer before the show?

    Follow the suggestions below for a possible solution:

    Step 1: Start in safe mode and check if the problem persists.

    Start your computer in safe mode

    http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

    Step 2: If the problem does not occur in safe mode, you can put your system to boot (in normal mode) to solve the problem.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

    You can also view the startup folder.

    I hope this helps.

  • Error - Windows cannot open this file when trying to install Microsoft Gadgets.

    Original title: how to install gadget from Microsoft.

    I down loaded the gadgets and themes, when I go to install, Windows cannot open this file. If I get them from microsoft, it seems that windows can open.

    Hi mikemontgomery,

    If you use windows XP, it is not possible to install Microsoft Gadgets on it. Microsoft Gadgets are optimized for Windows Vista and Windows 7 only.

    However, you can use your favorite search engine to download third-party gadgets which can serve the purpose.

    Note: Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

    Reference: Desktop and SideShow gadgets

    Hope the helps of information.

    Please post back and we do know.

  • Upgrade Vista to Windows 7 error: "Windows cannot copy files required for installation. The files may be damaged or missing. Error Code Ox80070017.

    I am upgrading of Windows Vista Home Premium (32-bit) for Windows 7 Home Premium (32 bit) - but getting stopped everytime I try, I end up with a dialog box stating: "Windows cannot copy files required for installation. The files may be damaged or missing. Make sure all files required for installation are available, and restart the installation. Error Code Ox80070017.

    What should I do to resolve this problem and allow full of Windows 7 installation? (my computer is a Compaq Presario V6000).

    Hello

    What installation media you are using?

    Method 1:

    Error 0 x 80070017 translates "CRC error" which means that the files that are copied from the disc are not making it to the hard drive with the same structure, which means that the 'original' the disk files are modified/changed/corrupted while being copied to the location of the 'destination' on your disk during Setup.

    This usually means a bad DVD, or an error reading on the DVD player.

    I suggest you follow the link and check.

    Upgrade Windows Vista to Windows 7

    http://Windows.Microsoft.com/en-us/Windows7/help/upgrading-from-Windows-Vista-to-Windows-7?T1=tab02

    Method 2:

    Temporarily disable the antivirus on the computer running software and check if you are able to install the software.

    Disable the anti-virus software

    http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software

    WARNING: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

    Enable or disable Windows Firewall

    http://Windows.Microsoft.com/en-us/Windows-Vista/turn-Windows-Firewall-on-or-off

    WARNING: There may be loss of data through an analysis using firewall to eliminate the virus as appropriate

    Method 3:

    I also suggest you to follow the link and check.

    Check your hard drive for errors

    http://Windows.Microsoft.com/en-us/Windows-Vista/check-your-hard-disk-for-errors

    Important: When running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.

Maybe you are looking for