Error with eStation Zeen - no scan for networks

I have problems with the Zeen on our station.  We stopped using for a few weeks while moving around our headquarters, and now the Zeen gives the error message "Unable to scan for networks" as soon as I try to turn on the wireless Zeen.

We also have a new router, so I don't know if they are related.

I tried a full reset to factory specifications, but as soon as it comes to the installation of the network I get the message "unable to scan for networks."

My PC is a laptop HP with Windows 7 Home Premium x 64

Printer is a C510a

I am trying to connect wireless.  The printer works when it is connected via a usb cable.

Firmware version is ZEP1CN1130AR (2.2) (113110)

The blue light on the printer wireless flashes.  However, as soon as I get to the installation of zineb and try to turn on the wireless zineb, I get the same error message.

I found another thread with this exact error message, with no responses.  I found a bit on connectivity issues of zineb/printer, which I had at some point, but this isn't really the issue here.

No chance, it's hardware related?  More troubleshooting ideas?

Thank you!
Ian

Everything still works for you?  I hope so!  If the problem does not return, please check accept as Solution to help others with this problem.  If this isn't the case, I can't wait to know if Airprint works even when the Zeen is not.

Tags: HP Printers

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