Error with reCAPTCHA when you submit the form on Business Catalyst hosted on site

Hello

Just had a client complain that the online form on their site of MUSE is not properly presented. When I tested myself for reCAPTCHA image verification is neglect and throw an error on a new page.

As this is a site of BC hosted, the form no longer requires a verification key (it was previously hosted elsewhere until recently).

I discovered from what happens on another of my sites... Any ideas please?

The error I see is:

ERROR: An error has occurred. The image verification failed. If you believe it is incorrect, please contact your system administrator or go back and re - submit the form



There may be several reasons for this captcha or recatcha them included in the form, no editing html with form etc. including.

Please provide the url of the page where the form is inserted so that we can check on our end, also have you tried re - insert the form and then check or update the new site of Muse in BC?

Thank you

Sanjit

Tags: Adobe Muse

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