ESW-540-8 P, http connection and browsers

Howdy,

Portal: cisco-onplus

VAR: 1913

Client: 5651 (USS Nautilus SSN-571)

Version: with On - 100K 9

ESW540 - 8 p on a network with the default settings. The goal is to connect through proxy http OnPlus http (kubrick) devices management I / F and change the settings.

By the compatibility of the devices for ESW540, I define http (port 80) as a method of connection and allow to "set the headers.

Using a PC connected locally, I checked that I can establish http connection directly (without proxy OnPlus) using IE, firefox, and Safari browsers on multiple platforms (2 win 7 PCs (FF, IE, Safari), 1 iPhone4. () Safari).  In all cases, I'm able to establish the http connection to the ESW540 connection - 8 p and perform operations remotely on the device http user interface through the user interface of the browsers.

However, when I try the same when connected remotely through OnPlus, I get different behaviors for success/failure in the browser I use.

When I use Firefox or IE, as soon as I click on the 'Connect' button on the modal system, a browser window is launched as planned.

For IE (IE7) on both Win7 computers, 10 seconds after the launch of the window, the device UI presents its login screen. I provide credentials for the connection. Soon after, a partial rendering of the page main 'status' for the device is presented on the user interface of the browser. I can see the CSS styles of painting, but I see no text, areno visible URL and the simulation planned device indicator is not visible. Clearly, the appliance http server enabled connection. Shortly after the connection information has been presented, a dialog box appears that States "disconnected from server...". "xlx...

For firefox (FF 6.02) on the two WIn7PCs, I get the same behavior with one exception - the connection process does not have the point of view of the page for the device UI http authentication.

Note, I am able to navigate, to connect to and manipulate all the pages of the user interface http to a cable modem TWC ODM built... using any platform and one of the three browsers.

Also of note, I have configured the ESW540 - 8 p to the backup configuration file automatically and every night. This automatic access (using the credentials provided in the "References" of the modal device tab) works very well... even if she does not resemble his support in the list of devices.

I suspect that it is a FF/IE browser config issues with specific pains of Kubrick (Java?). But I'm just guessing. Fortunately, I have Safari on all three devices, so this isn't a big deal. Ideallly, however, I prefer using FF - manage my browser of choice for all the other things-webby.

Any help appreciated.

See you soon,.

Dave

PS - I told you lately how 'killer' this "Cisco OnPlus" remote service is? It is beautiful thing you've built.

Captain Howdy!

The ESW540 was a little 'fun' with cross-launch. We expect a potential MR later this fall that may be able to answer some of these questions. In the meantime, I'll get the documentation updated to reflect the following details on ESW540 support.

1. the port 80 and "Headers of difficulty" are correct configuration items to set for cross-launch.

2. the Safari browser works fine, but you have to ignore the pop-up "lost connection". Everything works perfectly.

3 Firefox has a particular problem. When you connect first with firefox, you'll get an error. It is different with different versions of firefox. If you copy the URL and open a new window, and then paste the URL into the new window, things will work (again, with the message lost connection to ignore).

4 IE tends to work perfectly, without any problem. I have only tested with IE8. There could be a problem with IE7.

These problems come from the fact that OnPlus was not there when the ESW has been developed and switches don't usually do the test to be able to withstand to be connected through a firewall. New SMB devices are tested with OnPlus in order to avoid this type of problem in the future.

Specifically, there is a behavior of Web Management page in the ESW trys to be compatible with all web browsers and it breaks down when you launch into another page, or by an indirect method.

Enjoy,

Robert

PS I'm glad you like it. Your praise seems strangely familiar though ;-)

Tags: Cisco Support

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