Ethernet broken on sbRIO-9636

Hello

So I have a sbRIO-9636 and I worked on it for a while. Have had no real problems with it, but the other day when I started it up it is just on the network. After checking the hardware (cables and switch), I noticed that the connector ethernet LED are lit (green) as soon as the sbRIO is turned on even if there is no ethernet cable connected. If I plug in an ethernet cable activity LED begins to blink continuously. There is no sign of her on the side of the switch. The port State LED is off and there is no trace of the sbRIO MAC address. I tried to put in safe mode, but the same behavior just keeps repeating itself.

Needless to say, it does not appear to the MAX and he cannot be crazy.

I'm about to get your hands on a cable to try to connect to the serial port and see if I can get some information about the function of the Console, but I thought I'd check if anyone here have seen this behavior a sbRIO and perhaps successful solve. It's sad to say, I did not have much hope for unity but maybe worth it.

Thank you

Nimgaard

Nimgaard,

There is nothing of National Instruments can recommend to repair this unit. I would recommend calling our support and explaining what happened. They will know if the unit is still under warranty and can you get in touch with one of our RMA coordinators who can help you deal with this. This option can be less expensive than buying a new unit.

Tags: NI Hardware

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