Ethernet connection in the back of a HP Officejet Pro 8500

Similar Questions

• Cannot start the HP printing software (HP OfficeJet Pro 8500 A910a)

  Hello

  When I double-click the icon of the HP software on my desktop behavior strange results. Nothing opens and my computer behaves erratically. After a while I get the following error messages:

  instancefinderdlg.exe

  werfault.exe

  Then after that - my computer restarts so all by himself. But not a complete reboot - it just goes back to the initial logon screen and I get my password from Windows and displays the desktop.

  I am running Windows Pro 8.1 (64-bit). The printer is set to work wireless.

  After doubleclicking on the HP software icon and wait for the software to open, as I mentioned above, one thing I tried was a ctrl-alt-del and open Task Manager. I checked the services running, and there were multiple instances of a service life of HP (I not only remember the name but there seems to be dozens of the same HP service running).

  I also completely uninstalled all HP software use Revo Uninstaller and then reinstalled the software / driver for the OfficeJet Pro 8500 A910a - but this package did not make a difference; exactly the same problem occurred again.

  It happened only in recent days. Before that, I could double-click the HP software icon and open normally and I was able to check the settings, ink levels, etc. Interestingly, the printer seems to always work well - I can print in Word, print photos from Lightroom, etc. Just, I can't open my desktop HP printing software.

  Any help would be greatly appreciated. Thank you!

  Hi jedasa,

  I guess you can start to feel frustrated. I did some additional research and would like to try a few things. I want to delete the printer Assistant icon, open devices and printers, right-click on your printer and choose open. In the window that opens, please right-click on the Printer Wizard and click on create a shortcut. Now we can go to the desktop and see if it will be open from there. The icon will now by HP in a blue circle and say HP Printer Wizard below (see image below).  If it opens and works, we use this going forward, but if it does not continue with the steps below.

  

  1. Hold down the Windows Logo key ( ) on the keyboard and the 'R' to open the dialog box run, type %temp%
  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  3. Unplug the USB cable (if connected), open programs and features, click Editor (all HP software will be together now) and uninstall all software associated with the printer. You fill find the basic driver, study for improvement of the product, HP Officejet 8500 help. Be sure to do not uninstall other HP software, especially if your computer is a HP computer. I generally use the date as a reference. Printing software would have all been installed on the same date.
  4. Once the uninstall is complete, reboot the computer
  5. Follow these steps to reset the registry settings and options for Windows Installer.

• Cannot find the app on my HP Officejet Pro 8500 a eFax

  Cannot find the app on my HP Deskjet Pro 8500 a eFax. For the eFax Webside only the eFax more and Pro services are available.

  The eFax free service not exisst more?

  See you soon

  Michael

  Hi Michael,

  The eFax service is not available for any model of printer.

  The only models currently supports the eFax App are HP Photosmart C510, HP ENVY 110 and HP Photosmart 7510.

  In addition, the eFax App was never offered for an all-in-one containing a physical analog fax card.

• Problems with the operation of the Second paper tray - HP Officejet Pro 8500 has more

  I just bought a second paper cartridge for my HP Officejet Pro 8500 has more. It shows up on my printer paper tray 2.  However, I can't understand how to go between the paper trays to get items to print from the individual trays.  A choice should not result when I click on PRINT?  Or if I should not be able to set up a default tray for printing on letter size, but be able to change in the other side, when I want to print an envelope?

  I will be happy to help you with this problem.

  The 2nd test is an accessory. It is not downloaded in the drivers. You will need to do the 2nd tray DEFAULT tray for stationery. Go to your settings on the printer. Choose Preferences and go to the default tray.

  The envelopes and any other type of paper in addition to the letter will be put in TRAY 1.

  Let me know how it goes.

• Unable to connect to the server on my HP Officejet Pro 8100 eprint

  I bought this printer a few months ago and had no problems of implementation. It is configured as a wireless printer and I allowed him to install his own IP (use DHCP). EPrint configuration was also easy to implement.
  
  Last week, it was necessary for me to set up my network home, consisting of 3 computers, NAS QNAP, IPAD3, HP printer, with static IP addresses.
  To set a static IP address on my printer, I had to reset the printer, uninstall the software and drivers and reinstall. Everything is going well until I tried to connect to the eprint server by using the embeddeded web server (EWS). It wouldn't let me connect to the server. I went into the settings of web services, but not a not to connect to the server in one of the topics. On the printer, the symbol wireless is turned on and the printer works with all my devices on the network, but the EPRINT symbol is turned off and not be in power switch manually.
  (My main computer is a HP Envy 17 under Windows 7 Ultimate and the printer has been configured using this computer. 2 other computers running Windows XP
  I would appreciate your help. Thank you very much

  Hi VisionAiry,

  Received an email from HP no later than April 4, after I had been hunting them for a response. I've been away for a few days, so today was the first opportunity to try the HP suggestions, they were as follows:-

  We recommend that you do the following:

  Please, check the following:
  You have a MAC filter or the firewall of the router may be blocking the signal?

  Please proceed as follows:
  -Perform a reset of the NVM on the printer, please find the below steps.
  -update the firmware of the printer, please find the below steps.
  -connect the printer to the router with the Wireless Setup Wizard (dynamic IP address)
  Press the button on your printer wireless
  Choose settings
  Choose Wireless Setup Wizard
  -Enter Google's DNS servers in the EWS (built-in web server) the printer
  Click the Networking tab
  on the left side choose wireless (802.11)
  in verifying the Configuration of DNS manual DNS server address
  in manual preferred DNS 8.8.8.8 Server type
  in auxiliary DNS server, type 8.8.4.4

  -enable Web services
  -If this does not work, please provide us with the exact error message.

  Execution of the NVM reset
  NOTE: Be sure to keep the ink supplies in the unit to avoid to reset the State of the initialization of the device.

  1. press the Power button to turn off the product.

  2. with the product off, press in and hold the wireless button and the button (the button with the rectangle and arrow) and then press the power button.

  3. release all buttons.

  4. wait while the product resets. The screen stays on during the reset process.
  When the on stop button lights or flashes, the product is ready for use.

  Firmware update
  Please follow the link on the hp site for an update of the firmware:

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=5218794&LC=en&cc=UK&DLC=en&lang=en&cc=UK

  It is absolutely vital that this update via a USB cable or ethernet so it is physically wired to the printer. An update of firmware through a wireless connection is NOT recommended and may cause other problems with your printer.

  I have also attached the link for the User Guide in case you want to review.

  https://external1.collaboration.HP.com/external/tecteam/Shared%20Documents/product%20Line%20Files/TEC%20Inkjet/UG%20OJ%20PRO%208100.PDF

  AirPrint

  Please update firmware as explained above.

  Please turn on the router, the printer and the iPad. Important first to reboot the router.

  Make sure that the product is connected wireless to the same subnet as your iOS device.
  Check if the printers EWS accessible from Safari on the iPhone/iPad (insert the IP address in the URL field). If this is not possible, then the iPad/iPhone not be connected to the same network as the printer. Open system preferences, and then select the network

  After suggestions from HP and after having re-recorded with eprint and after the email address for a new another eprint choosing, I can now use eprint and print from my IPad with all devices on my network using static IP addresses.

  (I don't have to change all the settings on my router)

  Thanks again for all your help and suggestions along the way

• How to download the windows software for printer officejet pro 8500 A910 8

  I have a HP OfficeJet 8500 A910 Series all-in-One printer and it will not install on my computer windows 8. Anyone know a way I can do this or somewhere online that I can download the appropriate software necessary?

  Hello

  You can download the full installer of features from the following link.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-109378-2&cc=us&DLC=en&LC=en&OS=4132&product=4083969&sw_lang=

  Kind regards

  DP - K

• Windows Vista 7 and HP Officejet Pro 8500 A910 connected wireless but does not properly

  I just moved in with roommate and wireless to connect to Windows Vista 7 with HP Officejet Pro 8500 A910... when I select print test page or a document to print, the printer and the computer are connected and respond, but instead of the test page or document the printer starts printing of dozens of pages of AI computer jargin: % BeginProlog %. : file Pscript_WinNT_ErrorHandler 5.0 0/currentpacking where{pop/oldpack...etc etc... This jargin continues for more than several pages. Anyone know what is the problem and how to fix?   Thank you, cropcircleguy

  Hello

  Please visit the link below to fix the problem.

  http://whp-Java.extweb.HP.com/ewfrf/wc/document?DocName=c01954177&LC=en&cc=us&DLC=en

• OfficeJet Pro 8500 - no USB or Ethernet cable to connect the printer to the computer?

  I'm just trying to set up my new printer Officejet Pro 8500 Wireless.  I got to the step of installing the software, but there seems to be no cable supplied to connect the printer to my computer.

  I can't currently connect via radio that I expect a new wireless router be delivered.  Is this the way onlt connection other than buying a separate USB or Ethernet cable?

  Help, please.

  Ethernet and USB cables are not usually provided with most of the printers that you need to choose a cable with a length of favourabel to you. You can go to a hardware/computer store and buy a USB A-to-B cable. I'll post a picture of the end of cable just to clear any confusion.

  

• Unable to connect to the network, Inspiron 6400, Win XP Pro

  Hello. I have a laptop Inspiron 6400 with Windows XP Pro and cannot connect to the local network and thus to internet. The problem appeared after I took the laptop with me on a trip. I don't know if I hit it too or maybe changed a setting that I should not have. The only relevant thing I can remember is that I tried to connect to a wireless network, but totally failed. So now I'm back home and cannot connect to my network (not wireless), even if the icon on the computer says that it is connected to the network and works fine, then the function 'fix' there was no help. Other computers connected to the same router doesn't have the same problem. The laptop is not reachable from the other computer, and vice versa.

  Here is the ipconfig information:

  Windows IP configuration:
  The host name...: (who cares, right)
  Suffix main DNS...:
  Node... type: hybrid
  Active... IP routing: Yes
  Active... proxy WINS: No.

  Ethernet connection to the Local network card:
  The connection-specific DNS suffix. :
  Descrtiption...: Broadcom 440 x 10/100 Integrated Controller
  Physical address: 00-1D-09-BE-2A-B5
  DHCP active.... : No.
  ... The IP address: 192.168.0.1
  ... Subnet mask: 255.255.255.0.
  ... Default gateway:

  Ethernet wireless network connection card:
  State media: Media disconnected
  ... Description: Dell Wireless 1390 WLAN minicards
  Physical address: 00-1F-3A-11-2D-61

  So, I would be really happy if someone could tell me what is the problem...

  
  

• How can I get my HP Color Lasejet 8550N to connect to the home network in Windows 7 Pro?

  How can I get my HP Color Lasejet 8550N to connect to the home network in Windows 7 Pro?

  Hello

  Based on this and that is not a printer ready network. Has a network card?
  Another thing, you need to consider: HP does NOT support Windows 7 (for her) so you have to get this first.

  Good luck.

• cannot not to download the software driver for USB connected HP Officejet pro 8500 A909a

  My HP Officejet pro 8500 A909a is NOT a wireless printer.  It is connected via a USB port.

  I tried both find and download the drivers for this printer and also using the wizard to download and installation of HP (hppiw.exe).  The download was interrupted just by using the method and when you use the wizard it correctly identified the printer, but then I get the message

  "the download was cancelled.  You can click the "start over" button to try again. »

  the retry button just returns the same message after a short.

  I'm using a windows 7 PC.

  Thanks for any help

  Hi @Lesly01,

  Welcome to the HP Forums!

  I noticed that you are having problems downloading the software driver for your HP Officejet pro 8500 A909a. I'm happy to help you!

  Here is the direct website for the drivers and full software features. Driver and software of HP Officejet Pro full of features for Windows 7. I would try downloading the software with any other browser. Such as Firefox or Google Chrome, etc.

  I hope this helps!

• OfficeJet Pro 8500 a: 8500 a plug the USB to the PC and wireless for Mac

  Our Officejet Pro 8500 a is connected via USB to our HP Pavilion running Windows 7. This connection works well. However, I tried to connect my iMac (OS 10.10.2) to the wireless printer with no success. If I disconnect the USB from the PC, I can connect wirelessly from my Mac. My question is: the Officejet Pro 8500 a does support multiple types of connections - one by USB and the other by wireless? If so, then I would appreciate help to understand why my Mac is not the 8500.

  Other details: our wireless router is Apple Airport Extreme. The wireless connection on the printer seems to work (I can print the details of this connection). However, when I try to add the 8500 to the Mac by using add printer, the printer does not appear. (The printer is lit and shows five bars of signal strength, SSID is correct and a valid IP address).

  My Mac is connected to the wireless network.

  Any suggestions?

  I was able to solve the problem of the printer with ethernet connection to the router that provides network wireless for PC and Mac. Now two machines are able to access the printer with no problems. By connecting with an ethernet cable, connect the printer wireless has been disabled. It had to be done because the wireless radio had become unreliable. The idea was that the blue wireless light never came. Thus by connecting wired LAN, all problems are gone. Thanks to the team of Geed for help.

• HP Officejet Pro 8500 more Coexistence of USB and WiFi connection

  My printer was working with a direct link to my computer. Since I wanted to print from other devices using Wifi. I activated the WiFi and computer printing stopped.

  These two connections can coexit?

  How can I fix this now?

  Hi there dbspecial, I hope you are well

  I saw your post about wanting to use a wireless and USB at the same time with your Officejet 8500 connection has more. Yes, you can have these two connections at the same time, you will just need to have both installed on your computer and select the correct driver when you print. However, you are not able to have an ethernet connection at the same time and wireless.

  If you don't have the wireless configuration or the installed USB Installer, run the installation or the HP print and Scan Doctor if you happen to be running Windows.

  Here is the link to the drivers: HP Officejet Pro 8500 has more e-All-in-One Printer - A910g drivers

  Have a nice day

• HP Officejet Pro 8500 best has come out very low but the printer works fine.

  I was always able to make great copies.  The quality of the document that I copy is excellent and I've copied before.  Now everything I copy is very low and cannot be read.  The printer works without any problem.

  Hey 1265yankee,

  I see that you have a problem of quality of the copy with your Officejet Pro 8500 (A910) a model-all-in-one.  Have you tried to reset the printer hard and ensured that the device is connected to a wall outlet directly?

  • Unplug the printer while on
  • Unplug the other end of the power cord from the wall jack directly
  • Wait 30 to 60 seconds
  • Plug the unit back to

  Also, take a look at the steps in the document found here.  The document is not directly applicable in the present case, but the steps are the same for your question.

  Let me know how it goes.  If this does not solve your problem, then I have the steps to perform a factory reset on this product to see if an internal reset will be able to get the device to work as expected.

• My HP officejet pro 8500 has more - will print from my laptop, but not by the desk top

  It prints my laptop downstairs, but not from the Office superior or smart phone. There is a Wi - Fi connection.  I tried the diagnostic tests and does not issue?

  When was the last time the devices were power cycled?

  I recommend an oil change of the full power of the system:

  Unplug the router when turned on

  * Wait 30 seconds

  * Connect Router and wait for it to reboot completely

  * Reboot the computer after the powers of the router to the top

  Unplug the printer when turned on

  Disconnect the other end of the power cord from the wall outlet

  * Wait 30 seconds

  * Plug the printer back to

  Try to print now that everything has been updated.  If the unit still does not print, then get the IP address of the printer.  This can be achieved in the Setup Menu > wireless Menu.  Check the IP address which seeks the printing software.

  * Click Start menu on PC

  * Select all programs

  * Select the HP folder

  * Select the folder for the HP Officejet Pro 8500 a A910 series

  * Select update the IP address

  Also check the information contained in the document located here.  Let me know how it goes.