OfficeJet Pro 8500 - no USB or Ethernet cable to connect the printer to the computer?

Similar Questions

• HP Officejet Pro 8500 A909a USB 3 questions about the configuration of the network - port USB3 problem

  Fujitsu Windows 7 laptop (all USB2)

  used the full software and installed a printer HP Officejet Pro 8500 A909a Series as a network printer.

  The printer installed fine and don't have USB connection

  All the software and scanning twain installed, so I was able to scan the copy etc.

  I could browse and choose my PC from the front panel of the printer

  However, it was Tuesday confirmed to a friend that their printer would work on a new laptop - bought the laptop

  Fujitsu - but more recent model with 3 USB ports

  I have install and then used the same FULL configured driver to be installed (V14)

  selected as a network printer and then, during the installation, I get an error hardware error USB and USB drivers

  All the USB works, that I've used - BUT the printer is networked and no USB used

  tried to download the driver and install it-exactly the same question

  SO I configure using the devices and printers 'add printer' network and installed

  I can print OK

  BUT no analysis facilities

  and on the façade - cannot see the new PC to scan to

  The only real difference, is that this PC has USB3 and only mine has USB2

  DO not know why on a network installation USB even when searching for

  It's a problem because Drivet package not has not been updated for USB3 - y at - it a patch?

  Thanks for any help / advice

  Hi etaf,.

  I guess the short answer is: Yes, the problem with the software and the 3.0 Port.

  The long answer with a possible work around is as follows: first of all, the software looks for minimum requirements. Because the software is older, he doesn't know what a 3.0 port. You are right when you say that it should work since you do not use the USB and use wireless instead, but this is not the case.

  There is something we can try, but I can't guarantee it will work. I thought first we could connect a USB cable and run the software made to force the software to see the USB port, but then the software wouldn't even get far enough because you can't plug the cable to the most later in the installation.

  My second thought and most promising suggestion is to connect the USB cable (although we do normally not until the software prompts us to) and use the installation wizard HP Print to get the insteaad of software to use the CD or download from the printer driver page. Still, I can't say with certainty that it works, but I don't see why it would not be worth a try.

  If it works, and we get the software installed you can convert the USB connection to a wireless connection using the software. Fingers crossed! Download and run the with the following link. Printer HP install wizard for Windows

  If this does not work, or you don't want to bother with it (not worth trying), I might consider getting a new model of the printer. You can even call HP. They might be able to offer a discount on a newer model. If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.

• OfficeJet Pro 8500 Wireless: Hard reset after automatically adjustments between each printed page?

  I have a HP Officejet Pro 8500 Wireless, mainly connected with WiFi for PC Win7.

  The problem is that the printer automatically adjusts between each printed page! How can I fix it? Is this possible with a hard reset?

  Thank you for your answer!

  I think that the cable of the red ink has been blocked, but it's fixed now.

• HP Officejet Pro 8500 best has come out very low but the printer works fine.

  I was always able to make great copies.  The quality of the document that I copy is excellent and I've copied before.  Now everything I copy is very low and cannot be read.  The printer works without any problem.

  Hey 1265yankee,

  I see that you have a problem of quality of the copy with your Officejet Pro 8500 (A910) a model-all-in-one.  Have you tried to reset the printer hard and ensured that the device is connected to a wall outlet directly?

  • Unplug the printer while on
  • Unplug the other end of the power cord from the wall jack directly
  • Wait 30 to 60 seconds
  • Plug the unit back to

  Also, take a look at the steps in the document found here.  The document is not directly applicable in the present case, but the steps are the same for your question.

  Let me know how it goes.  If this does not solve your problem, then I have the steps to perform a factory reset on this product to see if an internal reset will be able to get the device to work as expected.

• Officejet Pro 8500 a - USB installation problem

  I can't get my PC to 'see' the 8500.  I can get as far as the USB, but the PC login window does not recognize that I have plug in the USB cable.  I've tried different USB ports on the computer, but it's exactly the same.

  I tried all the suggestions and procedures on the HP site, and the last of them is to go on the forum - I'm here!

  I use XP Pro Service Pack 3, and the printer is 8 hrs old.

  Thanks for your advice, but the problem appeared just to heal, even the next morning.  I gave him another chance, more exasperated than hope and he comes to connect!

• OfficeJet Pro 8500 Wireless USB mass storage driver

  I can not print!  Get a message to solve the problems that tells me that the USB Mass Storage Design driver is not installed.  I can not install one of the original, or HP website software.  No matter what I do the driver will not be installed correctly.  I deleted my printer to my computer and then reinstalled and still I get the same message.  The printer worked fine for about three months and now I suddenly have this message.  I'm NOT tech savvy, so please if you answer make it simple.  I need an answer as soon as possible: this occurs at the end of my exercise and have loads of work that I need to get out!  Thank you very much.

  Click Start and type cmd in the box start the search.
  Right-click on cmd in the list programs, and then click Run as administrator.
  If you are prompted for an administrator password or a confirmation, type your password or click on continue
  At the command prompt, type the following command, sfc/scannow , and then the Enter key.
  When the analysis is complete, test to see if the problem you are experiencing is resolved.

• OfficeJet Pro 8500 A909n: Fax e-mail digital configuration, but always print incoming faxes

  How to set up this AIO to prevent to print incoming faxes, redirected to email (digital Fax Setup)?

  Thank you

  FredVe

  Hello FredVe

  The following can be found on page 91 of the user manual. (Officejet 8500 manual)

  To change the settings of the device control panel

  1.

  Press the (Setup) button, select Basic Fax Setup, then Fax to PC.

  2.

  Select the setting you want to change. You can change the following settings:

  •

  View PC hostname: displays the name of the computer that is configured for

  administer a Fax to PC.

  •

  Turn Off: disable the PC Fax.

  NOTE:

  Use the Solution Center to turn Fax to PC.

  •

  Disable Fax print: choose this option to print faxes as they are received. If

  you clear print, color faxes will be always printed.

• OfficeJet Pro 8500 A909a 'Fax to PC' is on, but still prints faxes automatically when received

  Had a problem with the reception of faxes and reset the machine.  Since then I can not fax just save to the computer only.  It will save the fax to your computer, but it also prints when it is received.  I use XP Pro on a desktop computer.  I don't get any errors.

  Hi jb9522,

  Recheck your settings for the digital facsimile of the fax machine basic configuration of the control panel and check out the following document below.

  http://support.HP.com/us-en/document/c01619066

• OfficeJet Pro 8500 software USB does move

  I have Windows XP Service Pack 3. I uninstalled all my previous software/drivers HP printer before installing the 8500. (I had a series of OfficeJet 6100).

  I select to install the USB software. The USB cable is not connected.

  When the software starts installation it says "step 1 of 4 - control system. He crashes at 5% and never does anything after that. I let go 20 minutes or more with the same results.

  I have downloaded and run the OfficeJet software and driver removal utility. Who was running. Found a note that says to run the bat file 3 times... Has done this, then restarted. Insert my CD and I tried to reinstall the USB software. Same thing. It hangs at 5% of the audit of the system. I have no case.

  I turned my PCTools Firewall (also unplugged my computer from the internet), then tried to install the USB software with the same result from pending to 5% to ching system.

  Any ideas?  Thank you.

  I had so much trouble getting the software installed. I finally got the drivers running and a lot of software installed, but not all. (No Photo Essentials 3.5 yet). I finished to clear all the memory disk cache (temporary files, etc.) and to change my startup so programs nothing started upward when I rebooted. After that I tried to install again. I tried several times. One of the moments where I tried to install "wireless" instead of USB. I got a ways, then tried to install USB. I finally got to complete the installation. Now when I run the program Center solutions to try to Scan (or other functions) the software crashes and does not end so I can scan etc, but I can click on the icon of the SCANNER that I copied my files of the control panel. When I open the scanner like this, I select Micrsoft camer and scanner Wizard. I am able to scan just fine. It is a continuous process. I think that I have some weird problems with my computer and other files drivers, but at least I can run my printer now and scan.

• OfficeJet Pro 8500 a feeding of copy a line from the top down

  By feeding on copy a line from the top down

  Hello

  Please visit the link below to fix the problem.

  http://support.HP.com/us-en/document/c02207107

• OfficeJet Pro 8500 a: 8500 a plug the USB to the PC and wireless for Mac

  Our Officejet Pro 8500 a is connected via USB to our HP Pavilion running Windows 7. This connection works well. However, I tried to connect my iMac (OS 10.10.2) to the wireless printer with no success. If I disconnect the USB from the PC, I can connect wirelessly from my Mac. My question is: the Officejet Pro 8500 a does support multiple types of connections - one by USB and the other by wireless? If so, then I would appreciate help to understand why my Mac is not the 8500.

  Other details: our wireless router is Apple Airport Extreme. The wireless connection on the printer seems to work (I can print the details of this connection). However, when I try to add the 8500 to the Mac by using add printer, the printer does not appear. (The printer is lit and shows five bars of signal strength, SSID is correct and a valid IP address).

  My Mac is connected to the wireless network.

  Any suggestions?

  I was able to solve the problem of the printer with ethernet connection to the router that provides network wireless for PC and Mac. Now two machines are able to access the printer with no problems. By connecting with an ethernet cable, connect the printer wireless has been disabled. It had to be done because the wireless radio had become unreliable. The idea was that the blue wireless light never came. Thus by connecting wired LAN, all problems are gone. Thanks to the team of Geed for help.

• HP Officejet Pro 8500 A909a scanning install computer

  I have a HP officejet pro 8500. It is installed, and I can easily print to it from my laptop. The scanner works I can scan to a USB device and then manually the port to my computer to download on the internet. However, it the device does not have a target to scan computer.

  (1) the printer is connected via an ethernet cable.

  (2) the printer and my computer are connected for printing, but does not scan.

  (3) I tried to reinstall the drivers for the device (found here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=3752... but it has not solved the problem.)

  I'm looking to bind the scannerwith my computer. I don't know how to do this. I know that it is not currently bound.

  In addition the product user guide (found here: http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&os=4062&product=3752456&sw_lang... was not helpful for that matter.)

  Help!

  thenextbesthang

  This article can help get back you on track. Give the steps a shot and let me know the results:
  http://goo.GL/FZ5RF

  Good luck!

• OfficeJet Pro 8500 manually change the number of rings for fax operation

  I have a new machine which has a minimum of 6 rings before it works. My Officejet Pro 8500 has a max of 6 rings before the fax works. If the fax machine starts as the answering machine trying to record a message. It is a disaster.

  How can I maually change the printer to recognize fax obligations to 7 rings or more instead of 6?

  concerning

  Barry

  Good explanation.  The answering machine and the printer do not coordinate what to do when a call comes in.

  There is not a way to change the setting in the printer for more than 6 rings, but in my view, there is a solution to your problem.  Line 1 on the printer port is for connecting to the wall outlet you mentioned.  The port of line 2 is used to connect a telephone or answering machine.  Scans and fax number are transferred to the computer through a direct usb cable or via an ethernet cable connected to a router.

  If you connect the answering machine to line 2, the printer has built in the system so that the printer can decide if the call is for the answering machine or fax machine and act accordingly.  It won't work if the answering machine is connected to the printer.  Why don't you give that a try and let me know what happens.

• OfficeJet Pro 8500 A909a not print correctly

  OfficeJet Pro 8500 A909a

  Windows 7

  I can't print now with my usual USB connection, directly from the computer USB for printer, even if another computer can print to it via a network connection.  After printing, I open printer in devices and printers, there is a ghost copy to the printer and the printer itself is ghost, indicating that it is in offline mode.  After you open the Quebec, the file is listed with a message "error-printing".  I can remove the copy to the printer and to set the printer online, but the process is repeated each time.

  I: restarted the computer and the printer, run the troubleshooter printer with no problems, noted, tried the USB cable to a different port, execute printing and doctor Scan and my computer 'sees' the firmware, printer and resettled drivers and restart the print spooler.  There is no hardware problems - it will print on the other computer and copies, etc very well.  I have not tried another cable because I have a step and assume if my computer can see the printer should work.  One final note: there was a bolt of lightning about 100 yards away for the weekend. first thing Monday back to work is when I noticed the problem.

  Please help, I did research for hours without success...

  Tried the printer with 2 different usb cables to another computer and it never worked.  I think that the usb port on the printer has been fried.  Bought a new printer works fine.

• HP Officejet Pro 8500 has periodically resets

  On every 20 minutes the screen on my HP Officejet Pro 8500 a is empty, then displays, followed by the transport travel sounds like the printer is reset for a print job.  I'm set up on a WiFi connection and I have no screen removal of frame together.  This reset is VERY disconcerting that happens without warning.  How can I stop this discount to zero serial?

  Hi Hwedhlor,

  Welcome back the HP's Support Forums! I see the screen of your HP Officejet 8500 a turns off, and then it looks like his is about to print a job about every 20 minutes.

  First of all, I would like to allows you to perform a hard reset of the printer:

  1. disconnect all cables and cards of memory in the printer. Unplug the power cord, directly from the back of the printer when the printer is still on.

  2. unplug the other end of the power cord.

  3. If there is a power supply on the power cord, disconnect one end and reconnect it.

  4. at the end of 60 seconds, plug it directly into a wall outlet (not a surge protector or battery backup because they can cause the printer to lose over time basic functionality).

  5. connect the power cord to the back of the printer.

  6. the printer should automatically power back upward. If not, turn it on with the power button.

  7. try to make a photocopy (if your printer is a printer all in one) before you connect the cables from the printer.

  8. connect the other cables needed to the printer.

  Now go ahead and continue here: The HP product turns off the coast several times, please answer back with results, perform all THE steps listed.

  I hope hear from you soon.

  Thank you