Events are not stored in DB event

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  ----------------------------------------------------
  In collector.log, find the exception:
  ----------------------------------------------------
  
  July 8, 2010 07:12:54, PageViewHandler of ERROR 613 - not able to retrieve user: com.plumtree.analytics.collector.exception.DimensionManagerException: could not insert dimension in the database
  com.plumtree.analytics.collector.exception.DimensionManagerException: not able to insert in the database dimension
  at com.plumtree.analytics.collector.cache.DimensionManager.insertDB(DimensionManager.java:271)
  at com.plumtree.analytics.collector.cache.DimensionManager.manageDBImage(DimensionManager.java:139)
  at com.plumtree.analytics.collector.cache.DimensionManager.handleNewDimension(DimensionManager.java:85)
  at com.plumtree.analytics.collector.eventhandler.BaseEventHandler.insertDimension(BaseEventHandler.java:63)
  at com.plumtree.analytics.collector.eventhandler.BaseEventHandler.getUser(BaseEventHandler.java:198)
  at com.plumtree.analytics.collector.eventhandler.PageViewHandler.handle(PageViewHandler.java:71)
  at com.plumtree.analytics.collector.DataResolver.handleEvent(DataResolver.java:165)
  at com.plumtree.analytics.collector.DataResolver.run(DataResolver.java:126)
  Caused by: org.hibernate.MappingException: unknown entity: com.plumtree.analytics.core.persist.BaseCustomEventDimension$ $BeanGeneratorByCGLIB$ $6a0493c4
  at org.hibernate.impl.SessionFactoryImpl.getEntityPersister(SessionFactoryImpl.java:569)
  at org.hibernate.impl.SessionImpl.getEntityPersister(SessionImpl.java:1086)
  at org.hibernate.event.def.AbstractSaveEventListener.saveWithGeneratedId(AbstractSaveEventListener.java:83)
  at org.hibernate.event.def.DefaultSaveOrUpdateEventListener.saveWithGeneratedOrRequestedId(DefaultSaveOrUpdateEventListener.java:184)
  at org.hibernate.event.def.DefaultSaveEventListener.saveWithGeneratedOrRequestedId(DefaultSaveEventListener.java:33)
  at org.hibernate.event.def.DefaultSaveOrUpdateEventListener.entityIsTransient(DefaultSaveOrUpdateEventListener.java:173)
  at org.hibernate.event.def.DefaultSaveEventListener.performSaveOrUpdate(DefaultSaveEventListener.java:27)
  at org.hibernate.event.def.DefaultSaveOrUpdateEventListener.onSaveOrUpdate(DefaultSaveOrUpdateEventListener.java:69)
  at org.hibernate.impl.SessionImpl.save(SessionImpl.java:481)
  at org.hibernate.impl.SessionImpl.save(SessionImpl.java:476)
  at com.plumtree.analytics.collector.cache.DimensionManager.insertDB(DimensionManager.java:266)
  ... 7 more
  
  ---------------------------------------------------------------
  In analyticsui.log, we find the exception below:
  ---------------------------------------------------------------
  
  July 8, 2010 06:50:25, Configuration of 910 ERROR - could not compile the mapping document
  org.hibernate.MappingException: duplicate import: com.plumtree.analytics.core.persist.BaseCustomEventFact$ $BeanGeneratorByCGLIB$ $6a896b0d
  at org.hibernate.cfg.Mappings.addImport(Mappings.java:105)
  at org.hibernate.cfg.HbmBinder.bindPersistentClassCommonValues(HbmBinder.java:541)
  at org.hibernate.cfg.HbmBinder.bindClass(HbmBinder.java:488)
  at org.hibernate.cfg.HbmBinder.bindRootClass(HbmBinder.java:234)
  at org.hibernate.cfg.HbmBinder.bindRoot(HbmBinder.java:152)
  at org.hibernate.cfg.Configuration.add(Configuration.java:362)
  at org.hibernate.cfg.Configuration.addXML(Configuration.java:317)
  at com.plumtree.analytics.core.HibernateUtil.loadEventMappings(HibernateUtil.java:796)
  at com.plumtree.analytics.core.HibernateUtil.loadEventMappings(HibernateUtil.java:652)
  at com.plumtree.analytics.core.HibernateUtil.refreshCustomEvents(HibernateUtil.java:496)
  at com.plumtree.analytics.ui.common.AnalyticsInitServlet.init(AnalyticsInitServlet.java:104)
  at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1161)
  at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:981)
  at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4045)
  at org.apache.catalina.core.StandardContext.start(StandardContext.java:4351)
  at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:791)
  at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:771)
  at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:525)
  at org.apache.catalina.startup.HostConfig.deployDirectory(HostConfig.java:920)
  at org.apache.catalina.startup.HostConfig.deployDirectories(HostConfig.java:883)
  at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:492)
  at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1138)
  at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:311)
  at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:117)
  at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053)
  at org.apache.catalina.core.StandardHost.start(StandardHost.java:719)
  at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1045)
  at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:443)
  at org.apache.catalina.core.StandardService.start(StandardService.java:516)
  at org.apache.catalina.core.StandardServer.start(StandardServer.java:710)
  at org.apache.catalina.startup.Catalina.start(Catalina.java:566)
  at sun.reflect.NativeMethodAccessorImpl.invoke0 (Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
  at java.lang.reflect.Method.invoke(Method.java:585)
  at com.plumtree.container.Bootstrap.start(Bootstrap.java:531)
  at com.plumtree.container.Bootstrap.main (Bootstrap.java:254)
  at sun.reflect.NativeMethodAccessorImpl.invoke0 (Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
  at java.lang.reflect.Method.invoke(Method.java:585)
  at org.tanukisoftware.wrapper.WrapperStartStopApp.run(WrapperStartStopApp.java:238)
  at java.lang.Thread.run(Thread.java:595)
  July 8, 2010 06:50:25, Configuration of ERROR 915 - couldn't set up XML data store
  org.hibernate.MappingException: duplicate import: com.plumtree.analytics.core.persist.BaseCustomEventFact$ $BeanGeneratorByCGLIB$ $6a896b0d
  at org.hibernate.cfg.Mappings.addImport(Mappings.java:105)
  at org.hibernate.cfg.HbmBinder.bindPersistentClassCommonValues(HbmBinder.java:541)
  at org.hibernate.cfg.HbmBinder.bindClass(HbmBinder.java:488)
  at org.hibernate.cfg.HbmBinder.bindRootClass(HbmBinder.java:234)
  at org.hibernate.cfg.HbmBinder.bindRoot(HbmBinder.java:152)
  at org.hibernate.cfg.Configuration.add(Configuration.java:362)
  at org.hibernate.cfg.Configuration.addXML(Configuration.java:317)
  at com.plumtree.analytics.core.HibernateUtil.loadEventMappings(HibernateUtil.java:796)
  at com.plumtree.analytics.core.HibernateUtil.loadEventMappings(HibernateUtil.java:652)
  at com.plumtree.analytics.core.HibernateUtil.refreshCustomEvents(HibernateUtil.java:496)
  at com.plumtree.analytics.ui.common.AnalyticsInitServlet.init(AnalyticsInitServlet.java:104)
  at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1161)
  at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:981)
  at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4045)
  at org.apache.catalina.core.StandardContext.start(StandardContext.java:4351)
  at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:791)
  at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:771)
  at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:525)
  at org.apache.catalina.startup.HostConfig.deployDirectory(HostConfig.java:920)
  at org.apache.catalina.startup.HostConfig.deployDirectories(HostConfig.java:883)
  at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:492)
  at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1138)
  at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:311)
  at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:117)
  at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053)
  at org.apache.catalina.core.StandardHost.start(StandardHost.java:719)
  at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1045)
  at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:443)
  at org.apache.catalina.core.StandardService.start(StandardService.java:516)
  at org.apache.catalina.core.StandardServer.start(StandardServer.java:710)
  at org.apache.catalina.startup.Catalina.start(Catalina.java:566)
  at sun.reflect.NativeMethodAccessorImpl.invoke0 (Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
  at java.lang.reflect.Method.invoke(Method.java:585)
  at com.plumtree.container.Bootstrap.start(Bootstrap.java:531)
  at com.plumtree.container.Bootstrap.main (Bootstrap.java:254)
  at sun.reflect.NativeMethodAccessorImpl.invoke0 (Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
  at java.lang.reflect.Method.invoke(Method.java:585)
  at org.tanukisoftware.wrapper.WrapperStartStopApp.run(WrapperStartStopApp.java:238)
  at java.lang.Thread.run(Thread.java:595)
  
  
  ---------------------------------------------------
  wrapper_collector.log
  ---------------------------------------------------
  
  INFO | JVM 1 | 2009/11/10 17:25:22 | at com.plumtree.analytics.collector.eventhandler.PortletViewHandler.handle(PortletViewHandler.java:46)
  INFO | JVM 1 | 2009/11/10 17:25:22 | at com.plumtree.analytics.collector.DataResolver.handleEvent(DataResolver.java:165)
  INFO | JVM 1 | 2009/11/10 17:25:22 | at com.plumtree.analytics.collector.DataResolver.run(DataResolver.java:126)
  INFO | JVM 1 | 2009/11/10 17:25:22 | Caused by: java.sql.SQLException: [plumtree] [Oracle JDBC Driver] [Oracle] ORA-00001: unique constraint (ANALYTICSDBUSER. IX_USERBYUSERID) violated
  INFO | JVM 1 | 2009/11/10 17:25:22 |
  INFO | JVM 1 | 2009/11/10 17:25:22 | at com.plumtree.jdbc.base.BaseExceptions.createException (unknown Source)

  Key words of the msg of error suggests relocation of Analytics is necessary to solve this problem. Database Analytics does not get updated with the correct event mapping and this is why no data is inserted.

  'Could enter no dimension in the database',

  "Setup ERROR - not able to configure XML data store.
  "org.hibernate.MappingException: duplicate import: com.plumtree.analytics.core.persist.BaseCustomEventFact$ $BeanGeneratorByCGLIB$ $6a896b0d.

  «ORA-00001: unique constraint (ANALYTICSDBUSER.» IX_USERBYUSERID) violated. "

  "Setup ERROR - could not compile the mapping document.

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