Every blackBerry Smartphone data erased from my phone

Similar Questions

• Device Manager blackBerry Smartphones are missing from the phone

  The Device Manager icon is missing from my Curve 8300. I suspect it might have been accidentally deleted. I need to change a setting, how can I get that back without my phone of stripping and reload the software? I can't find it in the Manager of office as an option to add on.

  Thanks in advance

  GOOSE

  Well, you can not remove the Options/settings icon. You can only MOVE or hide it.

  Anyway... two options to try:

  1. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  If it still does not appear, follow these steps:

  2. you set Homescreen shortcuts mechanism: to enable these shortcuts to work, you must have "Dial from home screen" set to "No" (go to the dialer (press the Green kley) > Options > General Options.)

  Also note that you only need to press to get these applications - if you press the keys, then the appropriate number of speed dial is always composed.

  Now, as the value, press the letter 'o' of the screen and your menu Options will appear.

• BlackBerry Smartphones copy contacts from Nokia 6500 to bb 8220 pearl flip

  I need to move/copy contacts from my Nokia 6500 to bb 8220 pearl, I already downloaded the bb desktop software... ideas pls?

  Hi and welcome to the Forums!

  RIM provides a device switch Wizard to migrate from another SmartPhone to a BB... but only for compatible devices. See this KB:

  • KB05459 How to use the switch device Wizard to switch to another smartphone to a BlackBerry smartphone

  If your old phone is not compatible with the wizard, then RIM more offers the possibility to import ASCII and CSV files. See this KB:

  • KB04312 Create and synchronize with an ASCII export file
    KB11194 How to import contacts from a CSV file to the BlackBerry
  • Sorry, but RIM does no research on how to get your data from your old device and in ASCII format or CSV... it is a function of your old device.

  In addition, you could (I think should) use a desktop PIM for your data (and you should, IMO). You must choose a compatible PIM of this KB. Then download your data from your old device and the PIM Office. Next, configure the BB to sync with the PIM:

  • KB17022 How to configure applications to Organizer for synchronization using BlackBerry Desktop Manager

  Good luck and let us know!

• The data of all blackBerry Smartphones are missing and the phone is formatted

  I received a notification of Blackberry Protect to enter my ID password for identification number of mi ([email protected]). I forgot the password to ID both the unswer. I chose the function to send information to my mail to reset the password. But all messages from Blackberry protect came to my male. I tried to get the mote of past 10 times and after that the phone has started to download something and turned off. After the phone on - ampty withou that all data, contacts, photos, videos etc. empty at all.

  After that a little clear message came to my male.

  Assume that all info shoul be registered on the Blackberry server. How can I get back all the data from my phone, including the existing settings (staff and my work emails were connected to my Blackberry etc - all shoul settings saved on the server).

  Thank you very much for the support!

  Viorel says:

  Accrding to youe necessary link BB Protect application is open, but I don't have it on my phone now.

  Make sure that you have made a backup using BlackBerry Protect before your deletion of the device?

  When you connect to BlackBerry Protect site click on My Data > are you able to view any backup?

• BlackBerry Smartphones transfer Apps from your old phone to phone upgrade

  Hello

  My apologies in advance if this is the wrong place to post this request, but I just got a BB torch as an upgrade and would like to transfer my many apps from my old phone (BB Curve 8520) but don't know how to do it- or do I have to download it again? No problem with free applications, but would rather not buy those that I bought and paid.

  Thank you very much in advance for any help.

  Anthony

  First, plug your phone BlackBerry Desktop Software and click on the device at the top.  I'm not sure what the exact measurements are to transfer data to your new phone (I don't have access to it right now), but it is not difficult to understand.

  From there on, you open AppWorld on your new phone and connect.  Your apps are updated on your new phone.  Those who have not been purchased on AppWorld will not; you will have to reload them manually, but all the AppWorld purchases will transfer themselves.

  I hope that helps you.

• BlackBerry smartphones copy contacts from phone to sim

  Hi, I have a torch 9860, how do I copy contacts from the phone to the sim or on my laptop? the BlackBerry Desktop Software help?

  I copied the contacts on my pc but thank you for trying to help

• BlackBerry smartphones to transfer from phone to computer

  How can I transfer messages (for example a text conversation I had) from my phone to my computer (while I can store them on my computer as well as the texts discovered later on my computer)?

  You can:

  a. before the SMS as an email to your own email address

  b. make a backup in BlackBerry Desktop Manager > backup

  Then use this backup file to extract SMS messages using some PC as ABC Amber IPD Converter or Magic BlackBerry Menstep software

• BlackBerry Smartphones active new SIM - now phone SOS only

  Hi all. Have a little problem. I had to go back to an old 9700 When my current iPhone broke. I needed a new card SIM from the iPhone using a different card. When I called Rogers to activate the SIM everything was fine for about a minute. I received texts that were pending since Sunday when my iPhone broke. I had full bars etc. Once a minute, he went to SOS only. While I was on the phone with Rogers Tech Support I have reset and removed the battery and SIM and all the things they wanted me to. Everything looks good on their system, he said that the problem must be with the device.

  A bit on the device:

  Originally with Mobilicity in 2009. Opened and used with the wind. My father then used with Rogers and Fido. Since Sunday, when my phone broke, I used SIM card of my brother-in-law (he just swung at Rogers to the wind, but his plan has always been paid until the end of September) and the BB worked very well. If it worked correctly with a Rogers SIM.

  Now, I get the same problem with my brother-brother SIM. SOS only. No connection. What happened when active Rogers SIM card must have done something to the camera itself because now it does not connect to any of them. That both SIMs work as I have tested both in my wife's phone.

  The guy on the Support of Rogers suggested that perhaps the closed phone itself - but when I enter the settings advanced for the SIM card that everything is disabled in customization... so it appears not to be locked.

  He said that I should try to reinstall the OS, but that it will block the phone and I need to unlocked again.

  Is there anything else it could be? Will reinstall the OS relock the phone? Any other suggestions?

  Thank you very much!

  Hello

  jvnanu wrote:

  The guy on the Support of Rogers suggested that perhaps the closed phone itself - but when I enter the settings advanced for the SIM card that everything is disabled in customization... so it appears not to be locked.

  He said that I should try to reinstall the OS, but that it will block the phone and I need to unlocked again.

  Is there anything else it could be? Will reinstall the OS relock the phone? Any other suggestions?

  First this... avoid this tech Rogers like the plague. He has no idea what he's talking about. All what he told you is simply not possible. Once MEP unlocked, a BB device can blocked at the factory. Nothing of what you have done or the facilities of any OS can relock a BB.

  I'd rather a complete security on the Device Wipe:

  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe

  Otherwise, a ResetToFactory WIPE:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  After each one, put it in the SIM card and switch on the device, and then make sure that the voice is through Rogers. Only then start to worry about getting all the data to work (if you subscribe BIS, in other words).

  If you want to get off the OS Reload path, then the easiest way is, on a PC (you can not do this on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. (not applicable in your situation)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones transfer contacts from Sony Eric to his new BB 9700

  My daughter just bought a new BB 9700 (on Orange) here in the United Kingdom.

  She needs to transfer all contacts from his current phone (250 on Sim 220 on Sony Eric) to her BB9700.

  How she'll do this please?

  Thank you

  Hello!

  If it is compatible, provided by RIM device switch Wizard will accomplish the task. You can read about it here:

  • KB05421 What is switch device Wizard
  • KB05459 How to use the switch device Wizard to switch to another smartphone to a BlackBerry smartphone

  If this isn't the case, then you must use whatever your other device provides and export the data to a CSV file. Then, you can use the RIM software to import in the BB:

  • KB11194 How to import contacts from a CSV file to the BlackBerry

  Good luck and let us know!

• BlackBerry Smartphones how restore server BB Phone again BB 9720

  Hello

  I need help. I just got a new 9720 BB after that my old BB 9220 phone stopped working. Before the old defective phone, I got my data backed up on the server by using BB BB protect.

  I signed into my new BB using my BB ID and my BBM restored 9720 my BBM contacts. However all data like contacts, Notepad, messages, e-mails and whatsapp are not restored.
  Whenever I go to BB protect app, it does not give me the option to restore, rather they want to back up my current phone.

  Can anyone help me to restore all my data saved on my old BB Phone on the BB to BB Server protect in my new BB Phone?

  Hello fsina

  Sorry, I use no more BBOS device, but you can find something useful in this article: How to use BlackBerry Protect to restore data to a BlackBerry smartphone

  Good luck.

• Emails (1) recent blackBerry Smartphones suddenly deleted from Blackberry - Synch (2) tries to remove the old entries on computer calendar

  Two problems, no idea if they are related or not. I had a Curve 9300 for 18 months - no major problems.

  (1) this evening it all of a sudden all messages deleted more than a few days old f. It is used to transport e-mail maybe 3-4 weeks. No idea why. It happened all of a sudden.

  (2) I've been sync using BB desktop between appliance and MS Outlook 2010 for 18 months. Synchronization suddenly a few months ago tried to delete all the old entries calendar on my computer. I worked hard that by putting the synchronization of calendar configuration "mode 2", 'All the entries in the calendar' with a filter defined on synchronize start dates after 01/01/2013. It worked. But all of a sudden tonight trying to remove almost 100 entries of (recent) Agenda of my computer.

  Any ideas, anyone? Thanks in advance...

  Hello

  Mr_Numbers_135 wrote:

  (1) this evening it all of a sudden all messages deleted more than a few days old f. It is used to transport e-mail maybe 3-4 weeks. No idea why. It happened all of a sudden.

  Here are some tips to use:

  • KB02843 What is the function of low memory manager on the BlackBerry smartphone
  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone

  Mr_Numbers_135 wrote:

  (2) I've been sync using BB desktop between appliance and MS Outlook 2010 for 18 months. Synchronization suddenly a few months ago tried to delete all the old entries calendar on my computer. I worked hard that by putting the synchronization of calendar configuration "mode 2", 'All the entries in the calendar' with a filter defined on synchronize start dates after 01/01/2013. It worked. But all of a sudden tonight trying to remove almost 100 entries of (recent) Agenda of my computer.

  I suggest this thread:

  • http://supportforums.BlackBerry.com/T5/desktop-software-for-PC/cleanly-quot-starting-over-quot-with-...

  It begins with a process to start properly and there is an exchange of views, and there is also a post (15) with links to earlier versions of the Software Desktop, if those who are needed. Note that this is not, by any means, guaranteed to work... but it worked to much to solve the problems they have.

  Good luck!

• BlackBerry Smartphones Can I push coordinated phone to Outlook?

  My vision of the contact information on the PC ended up corrupted so I created another folder and moved all the Outlook contact data in this folder (as a precaution).

  Then I deleted all the data in my Outlook contacts.

  I hoped to do was to push data from the Bold 9650 to Outlook, restocking effectively my contacts list.  The data on the phone are good.  However, when I connect to the computer and it Desktop Manager attempts to sync the contacts, it detects all the deleted contacts in Outlook and request if it can delete all contacts on the phone.  I want it doing the opposite, I want that he take the data from the phone and transfer it to Outlook.

  Suggestions?

  Thank you

  Jim

  Hello and welcome to the community!

  I never really got to do what you say, but I think the first time you connect a new BB to desktop PC/computer software, you can to perform a 1-way synchronization in both directions. Try to say Desktop software 'forget' your BB and then configure it as she, it is new to the desktop software. Oh... and, btw, take a backup as soon as POSSIBLE before you do anything else, just in case...

  If this fails, then you can, by using the desktop software, export your contacts to a CSV file that you can then import into Outlook.

  • KB24488 How to export contacts from a smart phone BlackBerry with BlackBerry Desktop Software 6

  Good luck!

• BlackBerry Smartphones transfer contacts from mobile to new curve BB

  Hi everyone, I just got a new bb and need to transfer numbers from my old curve (which I lost) on this one. All numbers are saved on my laptop in what appears to be a .ipd file? IM useless with this stuff and would appreciate any help. Ive tried about 6 times already but this is not workirking! Pls Heeelp

  Hello and welcome to the community!

  Indeed, these IPD files are backups of your BB and are available as a source of food (they are a proprietary format and cannot be used for any other purpose, except by a few 3rd party applications that have been written to analyse). Choose the most recent one (the one with the most recent date and time, as displayed in the File Manager Windows) using this procedure:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  Good luck and let us know!

• BlackBerry smartphones spontaneously begins to make phone calls

  Yesterday my Blackberry started making phone calls to the last issue, I called.  I rebooted and it always does.

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Of course, if the problem is something physical (for example, a key is stuck, something broken inside, etc.), then no amount of diagnosis distance internet or 'Patches' level OS/software will be of no use.

  Good luck and let us know!

• BlackBerry Smartphones import pictures from my camera on my computer

  Hello world

  I had my 9630 Tour for years and never had a problem with importing photos until yesterday. I can see the pictures I want to import on my phone but when I connect to the BlackBerry Desktop Software, they do not appear in the 'Images' under 'Media Sync' tab I get the following message: "there no pictures to import from your device.

  Also, when I connect the USB cable from the phone of the tour, I also get this message, "do you want to turn on mass storage Mode? You will not be able to access some media files in this mode"this is the first time I've seen this message.

  One last point, I went to Wal-Mart on Sunday (MARCH 24) and my card micro in their machine, printed a photo. This is where I believe my problem started because it seems that the Desktop software can read the micro card more. Can someone out there get me back to the point where I can import my photos using the BlackBerry Desktop Software? Also, is there a peripheral USB type out there that I can insert my micro card in and download my pictures until I solve this problem?

  Thanks in advance,

  1Lonewolf

  Hello and welcome to the community!

  I can't tell you why Desktop software stopped working for you... I personally never use for it at all. On the contrary, I use mass storage Mode, which allows me to treat my BB as a USB (2 readers, if there is a media card in the BB) on my Windows computer... allowing me to drag and drop all the files I want to/from the BB in any way I choose.

  If you want to pursue that, see:

  • KB11879 What is the mass storage mode
  • KB13564 How to enable or disable the mode on the smartphone BlackBerry mass storage.
  • KB29523 How to manually transfer files between a BlackBerry smart phone and a Windows computer
  • http://supportforums.BlackBerry.com/T5/desktop-software-for-PC/HOWTO-use-your-BlackBerry-as-a-USB-de...

  1Lonewolf wrote:

  Also, is there a peripheral USB type out there that I can insert my micro card in and download my pictures until I solve this problem?

  There are several types of readers of SD USB card for computers. Some are great devices, installed internally in the PC. Others are an adapter with USB plug at one end and a slot for SD card on the other. And there are many variations between the two. You should do when shopping for a device of SD USB card reader and choose the one that fits your needs of capacity and price.

  Good luck!