Everyone is having a problem with only being able to do a Google search and then nothing after that. I have to close the browser and reopen it to each search

Since the upgrade to 12.0, I am only able to do a Google search. After the initial search, nothing happens when you try to make another. I have to close the browser and reopen it to each search. Any ideas.

Try to start Firefox in safe mode. This mode disables all extensions, customizations, hardware acceleration, etc., temporarily for the diagnosis and troubleshooting. If Firefox works fine in Safe Mode, then it is probably a problem with the add-on. Restart Firefox in normal mode, and then type "subject: addons" (without the quotes) in the address bar. Disable your extensions, restart Firefox between each one, until you find the troublemaker.

A few other basic problems you can try things is the following:
Run all Windows updates, install all required service packs, etc.

Updating your graphics driver (Firefox uses the graphics card for rendering and an outdated graphics card driver can cause problems. https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers.

Update all of your plugins (Flash, Java, etc.): http://www.mozilla.org/plugincheck/.

Download and install MalwareBytes Anti-Malware, run a full scan. http://www.malwarebytes.org/. This check allows that there is no virus on your computer, causing problems. You can uninstall this program after having cleaned the infections.

Tags: Firefox

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