Example: J8X12UA #ABA: failure ID 0K1G9T-7787SP-MFPV7F-60EG03
Received this ID of failure during the test drive. Tried to recover with recovery usb but failed during the process.
What does that mean? New hard drive?
Hello
Unfortunately to say: most of the time the 24 tank failure id indicates the drive is defective and must be replaced. It is still under warranry? In the affirmative, please call HP for a replacement.
In the United States:
http://WWW8.HP.com/us/en/contact-HP/phone-assist.html#section1
or the HP technical support: 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.
http://welcome.HP.com/country/W1/en/contact_us.html
Kind regards.
Tags: HP Desktops
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Hello
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Enter: 77689325
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