Example: Smart Photo 7515: error message after changing the ink

My photosmart 7515 new necessary ink, replaced all ink now I get a message that the installed print head is not intended for this printer, or is damaged. I didn't replace it so I know it's good, I can't seem to find anything wrong with it.  I tried cleaning it but still not working.  Does anyone else have this problem?

Hi @kimm4,

I read your post and see that after replacing all the cartridges, you get a print head error message. I want to help you.

I would like to do a hard reset to see if that will solve the problem.
Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
This ensures that the printer is full on and can help this situation.

Please, try the procedure described in this document to see if it will help to solve this problem. You may have to reinstall the printhead up to three times, to be detected. Insert without the cartridge to see if that makes a difference.

'Is missing or does not have the print head' or "Print head is not detected, missing or not installed correctly" appears for HP Photosmart e-all-in-one 7510 Printer series.

You use genuine HP cartridges?

If you appreciate my efforts, please click on the "Thumbs up" button below. Thank you.

Tags: HP Printers

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