Exchange displayed as FYDIBOHF23SPDLT spammers

Hello

The company that I work migrate Exchange email accounts from a local server to Office 365 cloud. As a result, the company all internal senders in e-mail messages sent before the migration are displayed like this: FYDIBOHF23SPDLT. This problem occurs only in iOS Mail - I've got iOS 9.2.1 on my iPhone 6 + and iPad Pro - but not on the mail (Mac) or Outlook 2013 (Windows) where everything is displayed properly. It is now impossible to find by name in my Inbox on iOS, because none of the real names are displayed.

The it Department sent me this message: "we added the X 500 LegacyEchangeDN responds to some of the affected mailboxes.» Can you try to remove and re-add the affected in your iPhone mail account to update Exchange contacts? ». I reinstalled the accounts of e-mail on the iPhone and iPad, but the problem persists.

Since everything works fine on Mail (Mac) or Outlook 2013 (Windows), is this a bug in iOS? Any suggestion on how to solve this problem would be appreciated.

Thank you.

It is not a bug in iOS, as we have several users in our company with Office 365, and they are not reported this problem on their iPhone.

Tags: iPhone

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