.exe files does not open

There was a VRU on my computer, which dealt with already. But after that I scanned and quarantined the virus all my programs stopped running. Everything that was on my taskbar or desktop opens with the screen run as or run with. And when I choose to use windows Explorer to run it, then it opens an error screen saying that the program cannot be found. Little help would be greatly appreciated. I'm not very computer if Im not sure which program is supposed to run these. My computer cannot find or open the command prompt, so it does not solve this problem.

Hi steven182,

First of all, I would say that run you a virus scan online on the computer to check and remove any malware or virus infections.
http://OneCare.live.com/site/en-us/default.htm
 
How to get rid of malware or viruses
http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/ba80504b-61f1-4D71-960f-b561798b7b42

If the previous step fails, then I suggest that you start in safe mode and check if you face similar problems.

Steps to start in safe mode
1 restart your computer if it is running.
2. press the F8 key after your initially on powers computer.
3. Once you see the menu Advanced Boot Options, you can stop tapping.
4. use the up/down arrows to select your selection.
5. Select Safe Mode and press enter.
6. you should see loading drivers and wait please.
7. you should then be on the Welcome screen.
8. connect to your computer using an account with administrator privileges.

Start your computer in safe mode
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

If you encounter a similar problem in safe mode, then I suggest that you create a new user account and a journal later in this new user account and check if it works.

I hope this helps!

Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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