External hard drive warranty

Similar Questions

• No access to an external hard drive

  So I plugged my external hard drive in my macbook to move some files on it but it says "the disk you inserted is not readable by this computer." I clicked on initialize and he said: the hard drive is uninitalised and Mont and partition are grayed out. I ran the option of first aid, but he only said: the operation completed successfully. I am aware of that my external hard drive works because it is blue is lit and I used it a few days ago and it worked fine. I also plugged into another usb key I have and it works perfectly.

  Is there anyway for me to access my files on the external hard drive? I really don't want to lose my photos and files!

  The external hard drive is a tough drive 320 freecom.

  the light means power can get to the case, not the drive past any integrity checking. If the drive is older it may break or it could have been failure, or requires 3rd party software to allow full access, if it is NTFS formatted for windows and you use it on a mac.

  If you do not backup your data may be missing. If you start the boot disk process, you have already started to remove the files and more you try using that drive less whatever it is (if any) can be recovered.

  Freecom offers guarantees of 3 years on their mechanical hard drives but offers no guarantee with recovery of lost data (no company only)

  http://www.Freecom.com/warranty

  If your player is longer than 3 years its not rare that its failure and should be replaced with a new unit.

  In the meantime, you can try a 3rd party solution such as Disk Warrior or rescue for Mac to see if something can be saved, but still no service company forensic or data will always claim that they can do it with any degree of certainty to recover your data.

• Re: What do I get from my HARD drive warranty claim?

  I see lots of posts with the same problem, I've had and a lot of discussion of a warranty call, but I can't find someone explain the traps to get there - unlike most search forums does not check the titles not happy (?)

  I ask because I recently had my claim accepted-, but the lack of information is absolutely breathtaking.

  Hope you can help - there is nowhere where do ^ $^.

  * This is the problem: *.

  I have had no communication by electronic mail after the acceptance with a case REF.

  The ref case led me to a room containing nothing else than what I told them - even if I added my email to research.

  The first time that the doc came, he had a number of high long distance phone in - I wasn't there because I was expecting a few emails - the number has now disappeared.

  I checked every day and can't find any more - at one point I stopped to add my email to research - I think now it was a mistake - a mailing label appeared now - WITH NO INFORMATION whatsoever.

  I desperately need to know if they will fix my 2 GB Canvio or not. A replacement is of no use to me - I'd rather cut the damn thing apart and try out the disc directly myself.

  This is essential - it isn't a toaster or a TV, etc. it is really sold as a safe. If you buy a metal safe and we're not manufacturers will open it by hook or crook and give you save your valuable documents, manuscripts, etc. family photos (even if you have copies elsewhere) - they won't trash the thing and send you a void in Exchange!

  It is the only place to turn that might work (probably because it costs Toshiba nothing).

  Thank you.

  ^ $^ The Toshiba site is useless - does not work most relevant links, most of those who don't take you round in circles, there is NO address of contact or telephone line, unless you want to talk to the team of the press (of course). It's a disaster - an amateur who.

  Hello

  Sorry to hear that you have problems with your HDD Canvio. It's a really bad situation if use you it for backup of data and are saved a lot of useful data.

  Please don't misunderstand me, but after reading your ad I didn't understand one thing: have you contacted maintainer authorized Toshiba in your country?
  You have some basic information how it works with defective external HARD drive?
  Who is your contact?

  You know, this is user forum and it is not easy to discuss these issues. Each of us can post opinions and describe specific experiences, but, as far as I know, there are rules, how it works with service and warranty. I think Toshiba ASP is required to offer a detailed explanation to customers.

  To be honest it is unclear to me how it works with the data protection and data recovery in case the HARD disk is defective.
  Do you still have the slip that you got with your HARD drive? I have three years old Toshiba HDD but I did so I can't check what's written there.

• Disassembly of an external hard drive

  Hi, I have an external hard drive (Toshiba PX1220E - 1 25, 250 GB, 3.5 ", UTES & OPTION_ID = 111482 http://eu.computers.toshiba-europe.com/innovation/jsp/individualOptions.do?service=EU&ACTION=SHOW_ATTRIB & tab = 1) who died after the expiration of the warranty.

  The case is actually a model of Micro lasted for 501-B101 (or maybe B112) HDD enclosure (http://www.duramicro.com/501.html).

  I would like to remove the HARD drive and hope to recover my data.

  Does anyone know how to disassemble without damaging the HARD drive and the House? I can't find any guide disassembly on the net, and it does not move even after the deletion of each visible screws.

  Any help is appreciated.

  Kind regards

  Eldar

  Hi eldar40k,

  To be honest, I've never disassembled an external HARD disk and there is no disassembly guides as far as I know.
  You should remove all screws and then you can remove the external HARD disk enclosure.

  But until you make a mistake, ask a maintainer approved assistance. Maybe they can help you.

  I m wondering that you need the data on it. What is your backup? Do you have a?

• External hard drive AC adapter problems

  for my external hard drive from 320 GB bought from pc world, the ac adapter works for about 5 minutes and then turns it self, have tried with another adapter and it works very well, I had the disc for less than a year, how can I get a replacement AC adapter.

  Hi James

  If you have any questions about the replacement warranty, and so on, please contact your local dealer. All that s.

• TOSHIBA external hard drive is dead

  Hi guys
  I have a Toshiba 320 GB external hard drive E04X. After 12 months (just as the warranty runs out-confidence) I plug my hard drive true to find that it is totally inadmissible. the light does not appear, there is no rattling, it will not register on my or other computers and all that jazz. Basically, it is totally dead. However there are some stuff here I need grade 12 and he reaaaaaaaaaaaaaaaaaaaaaaally would help me if I could get this hard drive work.
  If anyone has any idea as to what I could or should do to recover the data, which would be amazing.
  Thank you!!!

  And how to help?
  Either it works or not. What you need is a professional help.
  Warranty is still valid? If yes contact Toshiba service provider in your country as soon as possible.

• Cannot find external hard drives - Windows XP Media Center

  I just got a new external HDD two days ago in the case where my old drive never fails. I have connected both to my laptop and copy all my old files from the old drive to the new. Yesterday, I clicked on 'Stop' under 'Remove hardware safely', and both readers suddenly stopped being recognized by my computer. When I plug in, they light up and run, but their records are not displayed in my computer. I don't get any error message (or any kind of message), but they always show upward under Device Manager. I tried to move the USB cables, restarted my computer, update device drivers, do a system restore and run a virus scan (some files on my drive C: disappeared recently, however, the scanner found nothing). I also tried to attach external hard drives to other computers, but they are still not recognized. Please help - I have files that cannot be replaced and the new cost of drive hard $100, and I don't want to go through the hassle of trying to get a replacement without warranty or invoice.

  Hard drives not recognized in all other computers as well? There lies the problem.

  Try to connect to some other computers (XP, Vista or 7) and see if the problem repeats.

  If so, your disks are dead (because no computers detect them).

  Download and run the utility to diagnoses of the Web site of the manufacturer of the hard disk to check for disk errors.

• Back up and Restore Center - unable to save external hard drive Iomega - get code error 0 x 800700022

  Hello
  I used my external hard drive (Iomega) once, about 8 months ago to save the files on m y HP laptop.  I tried these last days to support again (I know, I should have backed up regularly!), but whenever I try, I get the message that I get an error code 0 x 800700022

  I have Windows Vista on my laptop. I don't know what you need to know. The hard drive will allow me to recover the files that I have already backed up to it, I can just put more on it.

  I hope someone can help me, thanks!

  Kristy

  Hi Kristy,

  1. have you as any message with the error code?

  Step 1:

  I suggest that you follow the steps in this article and see if the problem still occurs.

  http://support.Microsoft.com/kb/951002/en-us

  Step 2:

  Check your disk for errors.

  http://Windows.Microsoft.com/en-us/Windows-Vista/check-your-hard-disk-for-errors

  Warning of Chkdsk.

  Important: When running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.

  See also: http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/bff71aac-c78e-42bd-a959-116019c93478

  THIRD PARTY LINK WARNING

  WARNING: Microsoft does not provide any assurance or warranty, implied or otherwise, and is not responsible for the download, you receive from the sites of third parties or support related to the download or the downloaded technology. If you need assistance dealing with third party technology, please contact directly the manufacturer.

• External hard drive has problem by being recognized from my Win7 desktop PC. How can I fix?

  Hi This is the first time I post something, but I always read your thread, which helped me a lot!

  Now I'm having a problem and I can not find answers: C

  I use a desktop PC

  • Windows 7 Home Premium
  • Service Pack 1
  • 5.1 index of Windows performance
  • Processor: Intel Core i5-2300 @ 2.80 GHz 2.80 GHz CPU
  • 8.00 GB OF RAM
  • System: 64-bit

  And I'm having a problem with an external hard drive, Toshiba Stor.E Canvio 3 TB USB3

  Specifics:

  • Brand: Toshiba
  • Model: HDWC130EK3J1
  • Capacity of 3 TB
  • External interface: USB 3.0 (compatible USB 2.0)
  • Power:
    • Power AC adapter cable.
    • Input: 100-240V, 650mA
    • Output: 12V - 2A
    • Head of exchangable taken EU/UK
  • Compatibility: PC & Mac
  • System: NTFS (MS Windows) * the disk can be formatted the system filesystem HFS + for Mac compatibility.
  • Requires:
    • Windows® XP / VISTA® / Windows® 7
    • With 750 MHz or faster CPU
    • 10 MB of disk space system hard
    • 256 MB of system memory
    • a USB 3.0 or USB 2.0 port

  HERE, WHAT IS HAPPENING TO ME:

  I turn off the pc and I keep the hard drive is connected.

  I start windows. No problems so far.

  I open windows Documents, I want access to my hard drive, and first of all, she has another name, not the one I gave to her when I formatted, it (like two weeks there are other problems, but that's another story) and when I click on it an error message appears saying that my local drive has been damaged and cannot be opened and is necessary for formatting.

  I tried to unplug it after the shutdown of the PC (when the PC is on I can't unplug it because that always seem to be used, even if everything is closed) because I thought that during the start-up in somewhere so it might be confused with a drive of the computer, for three days, he stopped to do today after I plugged it again.

  I unplugged and plugged a different device, you see correctly, so I unplugged and re-connected to my PC, now we see normally.

  I'm ok with this, but I am aware that it is not normal behavior, what should I do?

  Thank you

  Since the watch test failed, the hard drive must be replaced. If it is under warranty, you can take it to the Toshiba service center to get it replaced. Another thing, the new hard drive is the recommended option.

  Before in both cases, make sure that you back up all of your important and personal data from the hard drive.

• Windows 7 recognizes the external hard drive, but I can't open to view files.

  I have a portable Seagate external hard drive that I have connected to my Windows 7 pc.  The computer recognizes the drive when I go to Control Panel-Hardware and Sound-devices & Printers (it happens that the laptop).  I can't see the drive when I go to the Start Menu of the computer.  He was to drive L while it was working properly.  I checked the driver and tried to update the driver, but when I do it says that the latest version of the driver is already installed.  I tried to use the troubleshooter, but it does not recognize the problem.  I searched the web for solutions, but were unable to find answers.  Help, please.

  Is there a stand-alone of Seatools?  I think I'd get ahold of stand alone drive Diagnostics and run them.  If you moved this player so he was reading or writing, it could have caused a head collision since the read/write heads are a tiny fraction of an inch of the surface of the disc.  And then sometimes they just wear out like what either with coins set in motion.  They are usually less than a year, but it happens sometimes.  I would check to see if it is still under warranty.  If so, maybe Seagate could help you.

  Good luck.

• When I deleted a picture of my MacBook, why it also remove the external hard drive?

  So I tried to help my wife to free up space on his MacBook Pro by putting all of his photos on an external hard drive. After iPhoto slide the hard disk and wait 40 minutes so that he could transfer, I wanted to make sure it worked. I ejected the disk and then plugged in. Of course, all iphotos were still there. Just to be sure, I deleted one file in the folder on the computer's iphoto. I went to my shock and horror, the external hard drive, that it has been deleted it too! How is that possible? I've been scouring the Internet trying to retrieve this file with no luck. It was not in the trash. There is a tab "recently deleted". Time machine was not turned on. iCloud shows nothing. I can't download any software, because the computer is completely filled. How is it possible that by deleting this folder on the computer he did also leave the hard drive? AND it has not been saved in the trash? I have used PC, and whenever I need something in return, he was ALWAYS in the trash. And if I deleted something on the computer with an external hard drive connected, it would NEVER be removed from the external hard drive at the same time. I'm so frustrated and feeling SO bad that I deleted a folder with important pictures of our kids. Is that what I can do to recover the pictures? Any help is greatly appreciated.

  You used Time Machine at all? I see you say it was not on, but it never on and is at - it a backup Time Machine on the Macbook Pro?

• Seagate external hard drive / / no display

  Recently I bought a Portable Seagate 2 TB external hard drive for my MacBook Air. I put all my movies, music, ext documents on my hard drive with my important homework. The reason why I did was reset my mac, then return all my old documents, photos ext, back to their place of origin. I have managed to do and frees a lot of space. A few days after my MacBook fell asleep with a connected external hard drive and now the hard drive is no longer present on the desktop or in finder. I am able to find in my "disk utility" , but for some reason, it shows the hard drive passed out faded gray and full? I tried to hook up with different cables and on the various devices as well. Also sang the first aid option in "disk utility" with no other results. I have contacted apple support and found out it was the external hard drive with the problem, so they couldn't help me. They then redirected me to Seagate Support, and I had already tried the methods they gave me (see list above). I was wondering if anyone here on communities of Apple has experienced the same problem as me, it would be that much appreciated advice you may have. I have important files that I need to recover.

  Help, please!

  Had a similar problem with external hard drive WD also on model MBA early 2015. Found if I disconnect the external hard drive restart MBA and then reconnect the external hard drive it was working normally again.

  Another thing I tried was still unplug HD plugin MBA on sector and re - a SMC.

• MacBook Pro not mounting external hard drive

  My Macbook Pro (early 2015, running Mac OS Sierra) is not able to mount my [new] external hard drive (Seagate Backup Slim). It shows up in disk utility, but the volume seems shady. Nothing happens by pressing the command mount or performing first aid. Kindly help me out here.

  Hi vishesh97,

  Welcome to the communities of Apple Support!

  We understand your question that you have a new external hard drive, a backup Slim Seagate, which does not appear when you connect to your MacBook Pro.

  Allows because it is a new hard drive, try to clear the disc first and formatting for Mac OS extended (journaled). The instructions for this process are found in the article below:

  For Mac disk utility: delete a volume using disk utility

  See you soon!

• How to recover data from my macbook pro drive to an external hard drive?

  My Mac pro does not work. Is it possible to back up my data through safe mode? Problem is that I accidentally deleted my last backup in my external hard drive. I'm just trying to retrieve photos and videos.

  Perhaps. What happens when you start up the Mac normally?

  You have another Mac?

  This Mac starts to recover? (need of Lion or later)?

  What version of Mac and Mac OS model?

• How can I uninstall Sierra & return to El Capitan without an external hard drive or equivalent required by the instructions online?

  How can I uninstall Sierra & return to El Capitan without an external hard drive or equivalent required by the instructions online? I find too many misadventures and not happy.

  Hello

  Check out this useful tutorial: https://www.igeeksblog.com/how-to-downgrade-macos-sierra-to-mac-os-x-el-capitan/