External hard drive WD not fully functional

I am running windows 7 and tempting to access a 1 or 1.5 TB WD external hard drive. I've used it before without problems, but after having logged in today, I found curiously most of missing files for their content. The structure of the files was intact, but nothing has been in most of the cases (some still had files into it). I could not add anything to the device. After unplugging, try another computer and reconnect, I was able to get recognized by my PC, but still does not.

I can see the device in 'My Computer', but instead of saying 'Éléments', it simply says 'Local disk' and has no bar displaying its size as my drive c.

After reviewing other threads, I tried to change the drive letter. While "Disk management" section of "Computer management" took some time (probably an hour?) to fill, it has finally arrived and showed the disc as being present and in good health. I changed the letter from G to H, but still no dice.

When you try to access the drive by double click in my computer, I get an error saying: "H:\ is not accessible. The parameter is incorrect. »

I tried running chkdsk with the following results:

89280 cases handled

Finished files checking.

0 files converted

0 incorrect file records processed

8 EA records processed

0 files analysis

After that, it got stuck at the "chkdsk checks the index. For more than 2 hours now, but no progress. Any thoughts on what to do next?

Hi rachid,.

Please keep us updated on the issue.

I recommend the WD Firmware update and check.

Please visit: & WD-assistance

Please keep us updated.

Tags: Windows

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