External microphone not recognized

I have a new Inspiron 5000 15, Windows 7 series. My headset has taken separate microphone/speaker, so I bought an adapter at RadioShack.

My speakers are fine, but the laptop does not use the external mic.

I temporarily connected a micro USB blue snowball, but I need to get the headset working.

Hello. Your screenshot shows that the micro usb is the default device. You must select the Reatek'a microphone as the value by default to make it work.

Regarding the maps, it is unclear what will work, if anything. Dell should provide a list of adapters that are known to work with each model having taking unfriendly combo, but of course it won't.

See article 6 of the headphone FAQ for a couple other adapters, you can try, but in the end, it might be easier to get just a usb headset or headphones to smart phone.

Tags: Dell Laptop

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