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  Hi Marco,.

  You may need to contact a local technician to back up your data and then ask them to follow the steps on how to back up your files and restore your computer through this link: back up and restore your PC.

  In this way, you won't lose important any file from your computer.

  Let us know if you have any further questions.

  Kind regards.

• Windows asks for a password when you try to access to the "view work group computers."

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  Hello

  1. what happens when you enter the password?

  2. how many computers are connected to this working group?

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  http://support.Microsoft.com/kb/318030

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  Responses cannot help with password lost or forgotten by Microsoft Policy.

  Keep secure passwords - Microsoft strategy on move the passwords
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  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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  In order to activate the product should obtain the following option: -.

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  Hello

  We checked the details of your team, all seats are assigned correctly.

  Now, there are a few details that we need in a private Message so that I can help you properly.

  Name of the user:

  User email:

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  Hi wayned76005641,

  You subscription Adobe export to PDF, make sure that you are signed in DC from Adobe Acrobat Reader Adobe - Adobe Acrobat Reader DC Distribution using your Adobe ID to use the service to export it to PDF service The Adobe export in PDF format allows you to convert a PDF to Word, Excel, PowerPoint and RTF formats..

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• When I click on a drop down menu, my options open to the left.  They used to open to the right, how to change this back to be able to open them to the right?

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• When I edit a photo in "develop" and then click back to the library to export the only changes to the photo that carry over is the cropping. I can't export my edited photo. Anyone have this problem? I have the creative cloud package

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  Hi stever25146025,

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• Hi, I have bought standard CS6 creative suite design for a mac, that I do not have dvd well and need a link to download this product so I can enter my serial number

  Hi, I have bought standard CS6 creative suite design for a mac, that I do not have dvd well and need a link to download this product so I can enter my serial number

  Downloads available:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
  • Acrobat: XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • Lightroom: 5.7| 5 | 4 | 3
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I can't access photoshop, he continues to ask for a subscription when well even I already have a monthly

  He repeats to me I do not have a subscription and if I want I have to pay... Although even I already paid... installed thru cloud creative app.

  If that's how its going to be I could just ask for my money back.

  Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html