FaceTime does not.

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• The rear camera not as sharp and Tango (Facetime) does not.

  It takes really ugly pictures even after you try to change... Motorola needs to work on ita nd I know the could solve this... How they come out with a phone and talk about facetime if this does not work even with tango.

  UPDATE: Tango has just released a new version that takes advantage of the front camera of the Atrix. Give it a try!

• FaceTime does not sound on my iMac

  My ring of iPhone and iPad, but my iMac is silent. I looked through the settings but can't find anything to change for the better.

  I'm going to assume that you have checked each of these facts:

  FaceTime can make outgoing calls.

  b. you don't get calls to an email address or iPhone number corresponding to the Apple code that you are currently using. Calls to any other ID Apple that you may have used will not be received.

  c. the appellants are not on your list of blocking.

  (d) at least one of the callers can call other users of FaceTime - but not you.

  If you have verified these facts, please take each of the following steps you have already taken it. Stop when the problem is resolved. Back up all data before making any changes.

  1. open the Notifications pane in system preferences. Select FaceTime from the list on the left. The banners or alerts alert style must be chosen - not None.

  2. in the same window, select do not disturb. If none of the three top boxes on the right is checked, then all FaceTime calls will be blocked in the corresponding conditions. If you want to use 'do not disturb', but you also want to receive calls when it is active, check or for both the two boxes below, according to your preference.

  3. If the built-in firewall application is enabled, please disable it. In case you are worried about the implications of this step, the firewall generally useless when you're on a private behind a router network.

  4. If you have installed any third-party 'firewall', 'security', or 'anti-virus' software, remove it according to the instructions of the developer. All these software are worse than useless.

  5. If you are connected to a VPN, you disconnect. You may need to remove some third party software VPN completely to solve the problem.

• FaceTime does not account for failover of screen lock

  Hi all

  I've had this problem for a while now (at least since iOS 8) as well as with different iPhones (5, 5s, 6s). I usually failover of screen lock ON since I like to use my phone while on the couch or in bed and do not want to worry that the screen rotates another every minute.

  The bug following (?) that bothers me and a lot of my girlfriend:

  Screen rotation lock, I lie in bed (would be horizontal mode but it is vertical because it is locked) and I run a FaceTime call.

  -> FaceTime uses horizontal mode and ignores the lock of flipping screen in a vertical position

  Screen rotation lock ON, I start the FaceTime call in vertical mode-> all is good.

  Until I turn to another application, while holding the iPhone horizontally. The other application is in vertical mode (as it should be as flipping screen lock is on) but as soon as I return to FaceTime, FaceTime ignores the failover of screen lock and switch to horizontal mode.

  The solution in both cases:

  (1) I have to disable the blocking of the rotating screen (SRL),

  (2) hold the iPhone upright,

  (3) wait until FaceTime changes in vertical mode,

  (4) to activate once again, SRL

  (5) lie down with my iPhone in landscape mode.

  I don't see how this can be a feature! We are the only ones who are bothered by that?

  If you have a solution, please tell me. If this is not a bug but a feature, please describe a situation where this behavior makes sense.

  I thank very you much.

  Best regards

  Maxim

  Wait for the next update of iOS (9.3), it won't take very long I guess.

• MacBook Air 11 Facetime camera does not

  A friends MacBook Air 11, model A1370. After the installation of El Capitan the facetime camera has stopped working (No. Camera work icon is displayed in all applications). I tried all the solutions I could find:

  • Reset SMC
  • Reset the PRAM
  • sudo killall VDCAssistant & sudo killall AppleCameraAssistant

  Nothing seemed to fix it, so we left in East. And then surprise, after I installed a Digital Camera RAW compatibility update the camera started working. But our happiness was short-lived, after having put the mac to sleep it stoped working again. I have tried everything but no luck.

  I suspect that there is a process that runs after an update is installed, that somehow erased the bug in the operating system and that was why the camera started working.

  Does anyone have an idea why a camera raw compatibility update started the camera, or why it does not work? Thank you.

  1. the present proceedings is a diagnostic test. It doesn't change anything for the better or worse and therefore, by itself, will not solve the problem. But with the help of the results of the tests, the solution may take a few minutes, instead of hours or days.

  The test works on OS X 10.8 ("Mountain Lion") and later versions. I do not recommend running it on older versions of Mac OS X. It will do no harm, but it will not do not much good.

  Do not be put off by the complexity of these instructions. The process is much less complicated than the description. You make the tasks more complicated with the computer all the time.

  2. If you do not already have a current backup, please back up all the data before doing anything else. The backup is needed on the general principle, not because of what anyone in the test procedure. Backup is always a must, and when you encounter any kind of problems with the computer, you can be more than the usual loss of data, if you follow these instructions or risk not.

  There are ways to back up a computer that is not fully functional. Ask if you need advice.

  3 here is instructions to run a UNIX shell script, a type of program. As I wrote above, it doesn't change anything. It does not send or receive data over the network. There is no to generate a report on the State of the computer human readable. This report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents for me or someone else.

  You should ask yourself if you can believe me, and if it is safe to run a program at the request of a foreign national. In general, no, he's not sure, and I encourage it.

  In this case, however, there are ways for you to decide if the program is safe without having to trust me. First of all, you can read it. Unlike an application that download you and click to start, it is transparent, anyone familiar with the code can check what it does.

  You may not be able to understand the script yourself. But variations of it have been posted on this site several times over a period of years. One of the million registered users to have read the script and set off the alarm if it was dangerous. Then I wouldn't be here now, and you would not be reading this message. See, e.g., this discussion.

  However, if you cannot satisfy yourself that these instructions are safe, do not follow them. Ask other solutions.

  4. here is a general summary of what you need to do, if you decide to go forward:

  ☞ Copy text from a particular web page (not this one) to the Clipboard.

  ☞ Paste into the window to another application.

  ☞ Wait for the test to run. It usually takes a few minutes.

  ☞ Stick the results, which will be copied automatically, in a response on this page.

  These are not specific instructions; just a glimpse. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait and paste it again. You don't need to copy a second time.

  5. try to test in conditions that replicate the problem, to the extent possible. For example, if the computer is slow intermittently, run the test during a downturn.

  You may have started up in safe mode. If the system is now in safe mode and works pretty well in normal mode to test run, restart as usual before running it. If you can test only in safe mode, this.

  6. If you have more than one user and a user is affected by the problem, and the user is not an administrator, and then run the test twice: once under the affected user and one administrator. The results can be different. The user that is created automatically on a new computer, when you start it for the first time is an administrator. If you are unable to log in as an administrator, verify that the user concerned. More personal Mac have only one user, and in this case this section does not apply. Don't log in as root.

  7 load the linked web page (the site "Pastebin.") Press the combination of keys command + A to select all the text, then copy it to the Clipboard by pressing command-C.

  8. start the Terminal application integrated in one of the following ways:

  ☞ Enter the first letters of his name ("Terminal") in a Spotlight search. Select from the results (it should be at the top).

  ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

  ☞ Open LaunchPad and start typing the name.

  Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing Command + V, then press return. The text that you pasted should disappear immediately.

  9. If you logged in as an administrator, you will be prompted for your login password. Nothing displayed when you type. You won't see the usual points instead of the characters typed. Make sure that caps lock is turned off. Type carefully, and then press return. You can get a warning to be careful. If you make three unsuccessful attempts to enter the password, the test is still running, but it will produce less information. If you do not know the password, or if you prefer not to enter, just press back three times at the password prompt. Yet once again, the script will run.

  If the test takes much longer that usual to run because the computer is very slow, you can be prompted for your password a second time. The permission you grant by entering it will expire automatically after five minutes.

  If you are not logged as an administrator, you will be prompted for a password. The test will run. It just will not do anything that requires administrator privileges.

  10. the test may take a few minutes to run, depending on the number of files you have and the speed of the computer. A computer that is abnormally slow may take more time to run the test. During execution, a series of lines is displayed in the Terminal window like this:

      Test started

          Part 1 of 4 done at: … sec        …        Part 4 of 4 done at: … sec

      The test results are on the Clipboard.

      Please close this window.

  The intervals between the parties will not be exactly the same, but they give an approximate indication of progress.

  Wait for the final message "Please close this window" appear - again, usually within a few minutes. If you don't see this message in about 30 minutes, the test probably won't be completed within a reasonable time. In this case, press the Ctrl + C key combination or the point command to stop it. Then go to the next step. You will have incomplete results, but still something.

  In order to get results, the test should be allowed to perform or be stopped manually as shown above. If you close the window of the Terminal, while the test is still running, the partial results will not be saved.

  11. when the test is completed, or if you manually stopped, leaving the Terminal. The results have been saved to the Clipboard automatically. They do not appear in the Terminal window. Please do not copy from there. All you have to do is start a response to this comment and then paste it again by pressing Command-V.

  At the top of the results, there will be a line that begins with the words «Start time.» If you do not see that, but rather to see a mass of gibberish, you wait for the message "close this window". Please wait and try again.

  If personal information, such as your name or e-mail address, appear in the results, make anonymous before posting. Usually it will be not necessary.

  12. in the validation of the results, you see an error message on the web page: "you have included content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the software which manages this website. Thanks for posting the results of the tests on Pastebin, then post here a link to the page you created.

  If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

  13. When you are finished with the test, it is gone. There is nothing to uninstall or clean.

  14. This is a public forum and others can give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but all that you can not be. For others who choose to run it, I do not recommend that you view the results of test on this Web site unless I ask.

  15. the related UNIX shell script is a notice of copyright. ASC readers can copy for their personal use. The whole nor any part can be redistributed.

• MacBook Pro FaceTime camera does not.

  Good day to all.

  First of all, I want to wish everyone a Happy Easter!

  I am having trouble with my FaceTime on my Macbook Pro retina camera (end of 2013). I have never use the camera for nothing because I use FaceTime on my iPad and iPhone, but when I open the camera and tried to use it, the green light flashes and is not solid. And photos on Photo Booth look like this:

  

  And of course, which should not happen. It is also better to say I got my screen repaired by Apple now for more than a year (24/03/15) where my anti anti-glare came out. I never tried my FaceTime camera since that because, as I say, I do not use.

  Y at - it all sorts of things to try to make it work? I tried to put on with the MagSafe in and holding D at the same time and that has not worked. Of course, I don't want to pay £282 for a new retina display just for a camera, I do not use. But also its obviously better to have everything working as it should in the first place.

  Thanks for reading and any suggestions are welcome.

  Thank you

  Mitch

  xGrimzz wrote:... I got my screen repaired by Apple now for more than a year... I've never tried my FaceTime camera since...

  On your screenshot, yours is most likely a hardware problem.  Contact Apple or one of the Apple-Authorized Service Provider to have your Mac professionally repaired.  When the repairs are finished, this time, ask the Apple tech to show you that the camera works before paying for the work and take the Mac home.

  Don't forget to back up your Mac and Deauthorize iTunes before the call for tenders for the service.

  xGrimzz wrote:... Y at - it all sorts of things to try to make it work?

  I would be surprised if your problem is correctable user because there is no serviceable parts by the user of the equipment.  However, if you wish, you can try these three additional things before seeking professional help:

  (1) If your Mac restart does not solve the problem,

  (2) use http://support.apple.com/kb/HT2090 from Apple.

  (BTW - troubleshooting section called an "iSight" camera.  However, after that article was published, Apple has changed the name of the built-in camera on the recent "iSight" Macs "FaceTime", then "FaceTime HD."  Whatever the name of your built-in camera, the same info and troubleshooting applies.)

  Be sure to test several Apple app (photo booth, FaceTime, iMovie, QuickTime Player, etc.) in more than one user account.  Do NOT use the 'Guest' for this test account.  If you don't have more than one user account for testing, create one now.  If you need help, how is explained in http://support.apple.com/en-us/HT201754.

  A 'Standard' user account is all you need for the tests.

  (3) If your camera will work correctly even with Apple applications, use OS X Recovery to completely reinstall your Mac OS since system recovery stored on your startup disk.  Don't bother test Skype or other 3rd party apps until you have your camera works with applications Apple.

  xGrimzz wrote:... I don't want to pay £282 for a new retina screen just for a camera I use... suggestions... Welcome.

  If you use not the camera, and if you experience any other problems with your Mac, it is certainly your option to use the Mac without repair.

  If you want to be able to use a webcam without spending the money for a whole new view, a compatible external webcam Mac might be a cheaper solution.  Be aware, however, that it is possible that the problem of your Mac can also prevent an external camera work.  Therefore, you might want to take your Mac with you and shop on-site.  Ask the retailer to let you try any webcam of interest to see if it will work with your MBP before buying.  If a known-working external cam will not work with your Mac, the material compensation is your only option to leave the uncorrected problem.

  Post edited by: Jim EZ

  Mac OSX 10.11.4

• FaceTime with iPhone 5 does not

  I noticed that my v.3 Facetime has stopped working recently.  I can't call or receive alerts from the call.  I use El Capitan 10.11.3 and I have an iPhone 5.  I checked the iPhone and Facetime and programmed to receive/send calls.  I don't see another post on this issue - please help.

  1. Please make sure that you have followed the instructions in this article to support. Note that both iCloud and FaceTime on Mac should be signed the same Apple ID; These are two distinct steps. Also note that the Mac and the phone must be connected to the same Wi - Fi network. Ethernet does not work. Try to pair the phone to the Mac as a Bluetooth device device no longer works.

  2. If you can make calls but cannot receive them, open the Notifications pane in system preferences, and then select do not disturb. If none of the three top boxes on the right is enabled, all incoming calls will be blocked in the corresponding conditions. If you want to use 'do not disturb', but you also want to receive calls when it is active, check or for both the two boxes below, according to your preference.

  3. no continuity device won't work if or other devices connected to a VPN.

  4. If the calling cell phone still does not work, disconnect from FaceTime and reconnect. You may need to do the same thing on the phone. The e-mail address that you use as identifier Apple must be able to receive FaceTime calls.

  5. If you have more than two clients, and some of them are reports that the phone is not configured to allow calls intermittently, try to reduce the total number of customers to one or two.

  6. If you still get a notice "Call failed" when you try to make outgoing calls, and then (after a report) you may set a password harder to your iCloud account. After that, iCloud is disconnected and sign back in on all your devices.

• FaceTime on Mac does not ring

  It sounds on my iPhone and iPad, but not my user on my MacBook Pro 15 "retina. It does not sound with other users on the MacBook Pro 15 "retina. Go figure! Any suggestions for a fix?

  Your Mac used when you find the FaceTime calls? Or is it closed? I know that on my Macbook Air, if it is open and both used the call to arrive, I get a Notification banner and a sound (this is what I implemented for FaceTime in Notifications). If my Mac is closed, then I hear the incoming call on my phone and open my Mac, the FaceTime icon bouncing and the notification is sent immediately with the option to accept or decline. I've never had my Mac ring when I get a FaceTime call.

  Not sure, but I think it is, how it works?

  See you soon,.

  GB

• Why my iPhone 4S (ios 9.3.5) does not activate the messages using my apple ID?

  Why my iPhone 4S (ios 9.3.5) does not activate the messages using my apple ID?

  Michael T.L. says:

  Why my iPhone 4S (ios 9.3.5) does not activate the messages using my apple ID?

  If you get an error when you try to activate FaceTime - Apple Support or iMessage

• iPhone does not recognize new number

  Help please! I got a new number, a few weeks ago. I have sprint and I was able to get a new phone number. It works and everything when people call me, usually works, but not always when they text me (see below). My iphone 6 no is still not recognize my new number entirely... for some people my contact switched automatically, but for others it is not. Also, when I look in settings/phone it shows my old number and I can't click on it to change. In contacts, it also displays "my number" and I then click on edit and change, but it does not save the changes. Another weird thing that happens is when someone whose didin't automatically phone my new test numbers to text me, it transformed into a group with my old phone number message, the person texting me and my new phone number.

  Hey ineedsomuchhelp,

  Thank you for using communities Support from Apple. We can see from your post that you are having problems with your old number still be registered to your iPhone after changing with your carrier. We can understand how this can be a disadvantage when sending messages or making calls then we would be happy to provide advice to solve this problem.

  We'll start by following the steps in the link below to install or remove a phone number.

  Add or remove your phone number from iMessage or FaceTime on your iPad, iPod touch, or Mac

  If these steps do not resolve this problem for you, please check with your operator to make sure that the old number is separated from your account as well. Let us know if this helps solve your problem.

  Kind regards!

• iMovie does not recognize Logitech HD Webcam C310

  I'm running OS X 10.11.6 on a MacBook Pro for 6 months. I would use my Logitech HD Webcam C310 (USB) to import images from a film 8 mm 60 years projector to iMovie, but iMovie does not recognize the camera. FaceTime, however, DOES not recognize the camera, and it appears also in system information. But no matter what I do (restart iMovie, disconnect and reconnect the camera, restart the machine), iMovie displays only the camera, which he calls the "FaceTime HD camera." Appreciate any help to get this camera to work. Thank you

  I have a Logitech C920 webcam, and it is not recognized by iMovie.  It is recognized by Quicktime Player and Photo Booth applications and with one of these, you can save a movie that you can then import into iMovie.

  Geoff.

• Apple ID does not not on MacBook after updating password

  I know this has been posted before - several times - and I looked for or answer and tried a lot of things, but what is certainly a very simple task is does not work for me (and driving me crazy).

  • I had problems with my Apple ID recently where I was prompted to change my password. I had to change several times before that Apple got the process works (long story)
  • The use of my Apple ID to receive text Messages on my MacBook Air, I've not been able to restore.
  • I'll get the text message sent to my email - but not my phone

  In system preferences:

  • I went users & groups and deleted my Apple account and tweaked.
  • Internet accounts lists my details, but does not give me the option to change my password
  • My phone (as a single unit) is part of my account - but I think that somewhere I need to list the phone number - do not find it.

  In the Messages application:

  • I deleted my ID Apple and added-however this is not asking for my phone number anywhere

  Any thoughts are appreciated.

  Hello Chari,

  Thank you for using communities Support from Apple!

  If I understand correctly, you are unable to receive messages on your MacBook Air.  I use my Air throughout the day and the ability to receive and send text messages to this topic saves me having to pull out my phone throughout the day.

  Do you need to add your phone number to the account on the MacBook Air are accurate.  Here are the steps on how to add this number:

  Add or remove your phone number to iMessage or FaceTime on your Mac, iPad, and iPod touch

  See you soon!

• Front to the Microphone does not work after last update 9.3.2

  My Siri worked around 26/05/2016 and I updated Memorial weekend. Since that time my front microphone has stopped working. FaceTime, dictated, Siri, voicememos are all just static sounds. But if I plug my headphones, it works very well. I tried something that does not promote Apple, but it was hopeless. I did all the trouble shooting and now awaits a chat representative to help me. This will be my second handset with Apple for the year and 1/2. My first iPhone 6 +, the screen no longer responds and they replaced the whole! Now, it's ridiculous!

  Any help, please! How can I get my FRONT facing speaker WORKS?

  iPhone 6 Plus

  iOS 9.3.1

  64GB

  I'm not sure what you have tried, but the simplest and the first line of defense in these matters is a reboot or a forced reboot:

  Restart your iPhone, iPad or iPod touch - Apple Support

  Aside from that, it COULD still be a hardware problem.  iOS updates can highlight potential problems/mismatches firmware in this mode. What is a refurbished phone?

• FaceTime is not receiving calls

  I can make calls on my end 2011 (El Capitan) iMac using FaceTime, but for some reason that I can't receive them. Can I get them on my phone, but my Mac does not "sound". Nothing will come through.

  Any suggestions?

  I'm going to assume that you have checked each of these facts:

  FaceTime can make outgoing calls.

  b. you don't get calls to an email address or iPhone number corresponding to the Apple code that you are currently using. Calls to any other ID Apple that you may have used will not be received.

  c. the appellants are not on your list of blocking.

  (d) at least one of the callers can call other users of FaceTime - but not you.

  If you have verified these facts, please take each of the following steps you have already taken it. Stop when the problem is resolved. Back up all data before making any changes.

  1. open the Notifications pane in system preferences. Select FaceTime from the list on the left. The banners or alerts alert style must be chosen - not None.

  2. in the same window, select do not disturb. If none of the three top boxes on the right is checked, then all FaceTime calls will be blocked in the corresponding conditions. If you want to use 'do not disturb', but you also want to receive calls when it is active, check or for both the two boxes below, according to your preference.

  3. If the built-in firewall application is enabled, please disable it. In case you are worried about the implications of this step, the firewall generally useless when you're on a private behind a router network.

  4. If you have installed any third-party 'firewall', 'security', or 'anti-virus' software, remove it according to the instructions of the developer. All these software are worse than useless.

  5. If you are connected to a VPN, you disconnect. You may need to remove some third party software VPN completely to solve the problem.

• USB camera does not

  I have a 'VF0700 Creative LIVE! Cam Chat HD"USB camera that worked well in Mac OS X before my update to OS X El Capitan. It appears as a USB device in the 'system' report and I tried different usb ports and reset the SMC and be "zapped" the LANDAU.  No idea if this will be fixed in future update?  It's a standard UVC camera and it works with Skype and photo booth, etc. with the old OS X (I have a Mac Pro 3.1) and I can boot the old system and it works fine).

  librarian7 wrote:... it works with OSX... older...

  From your description, your device should work with 10.11.4.

  First, use Apple http://support.apple.com/kb/HT2090 to check the user-specific problems. You may simply move on to a user account that does not have the problem.

  (BTW - troubleshooting section called an "iSight" camera.  However, after that article was published, Apple has changed the name of the built-in camera on the recent "iSight" Macs "FaceTime", then "FaceTime HD."  Whatever the name of your built-in camera, the same info and troubleshooting applies.)

  To check the user-specific problems, you must test several Apple app (photo booth, FaceTime, iMovie, QuickTime Player, etc.) in more than one user account.  Do NOT use a 'Guest' for this test account.  If you have not already established a separate user, testing account, create one now.  If you need help, how is explained in http://support.apple.com/en-us/HT201754.

  A 'Standard' user account is all you need for the tests.

  If your camera will work properly with Apple in any OS X 10.11.4 applications user account, use OS X Recovery to reinstall completely your Mac OS X 10.11.4 System Recovery stored on your startup disk.  Don't bother test Skype or other 3rd party apps until you have your camera works with applications Apple.

  Post edited by: Jim EZ

  Mac OSX 10.11.4