Failed to add / remove users

We have upgraded to 4.0 (4) and E2K3 4.0 (1) and E2K and from 10/3 and the unit seems to work fine throughout, but we do not seem to add or remove users from the unit (the keys are "grayed out".

I have run the permissions wizard that came out yesterday.

Furthermore, I have tons of errors for event 1017 CiscoUnity_DSAD (I have a feeling it's connected):

The Cisco Unity service that monitors the Active Directory (AvDSAD) jump a synchronization cycle because it could not connect to the domain controller server.domain.com. Ensure that the server is accessible and that it is configured as a domain controller, and that no problem DNS no existence. The service failed to connect to this domain controller for 13 consecutive synchronization cycles. After 15 consecutive unsuccessful or connections, The Cisco Unity service that monitors the Active Directory (AvDSAD) attempts to connect to a different domain controller.

Information about the diagnosis:

Domain controller: server.domain.com

The binding string: LDAP://server.domain.com:389 / ROOTDSE

Error code: ERROR_DS_UNAVAILABLE

Description: The directory service is not available.

For more information, click: http://www.CiscoUnitySupport.com/find.php

Looks like you might see this:

http://www.Cisco.com/cgi-bin/support/Bugtool/onebug.pl?BugID=CSCee79009

If so, you will need get the 4,0000 hotfix _ES5. You can open a TAC case to get it.

Thank you

Keith

Tags: Cisco Support

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    N/A

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    N/A


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