Failed to create system restore point exception exception c:\windows\system32\shell32.dll,control_rundll,"c:\windows\system32\sysbm.cpl",system

Original title: I can't do a restore point.

I get exception c:\windows\system32\shell32.dll,control_rundll,"c:\windows\system32\sysbm.cpl",system what can I do?

This has happened for a very long time.

Does really say '... sysdm.cpl "?"

Is that what the text complete and accurate of what the message said exactly?  (there is no sysbm.cpl in XP, but there's a sysdm.cpl).

What happens if you click on start, run and enter in the box:

sysdm.cpl

Click OK - the system properties box opens?

What happens if you click on start, run and in the type box (exactly):

%SystemRoot%\System32\restore\rstrui.exe

Click OK - is the open window of the system restore?

What is exactly the process (step by step) you are using when you try to create the restore point and when in the process you see this message?

I think it's a miracle that the Microsoft support engineer can provide a link to an article when the error message report you is a little out of whack and articles doesn't mention your error message at all.  It's real good troubleshooting or clairvoyance!

You should also tell us a little about your system:

Since the Microsoft Answers forum does not have any kind of information system request when a new question is asked, we know absolutely nothing about your system.  Not knowing the basic information a problem prolongs the frustration and the agony of these issues.

Thank you MS Answers, allowing the resolution of simple problems as frustrating and a lot of time as possible.

Provide information on your system, the better you can:

What is your system brand and model?

What is your Version of XP and the Service Pack?

Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

The question was preceded by a loss of power, aborted reboot or abnormal termination?  (this includes the plug pulling, buttons power, remove the battery, etc.)

The afflicted system has a working CD/DVD (internal or external) drive?

You have a true bootable XP installation CD (it is not the same as any recovery CD provided with your system)?

Do you see that you think not you should see and when you see it?

What do not you think that you should see?

If the system works, what do you think might have changed since the last time it did not work properly?

Tags: Windows

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    =======================================================================

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    Download the hotfix that contains a tool called CheckSUR, this tool will look at the package and the maintenance of records and difficulty any data corrupted, the tool is listed under kb947821 he can be found at the following link http://support.microsoft.com/?kbid=947821

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    Can I ask

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    Good bye

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    HEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEELP!

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    I suggest you to follow these steps and check if that helps:

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