Failed to get the IP of DHCP address

Hi guys

my laptop cannot acquire Ip address; am using DHCP and other laptops can get the Ip address using the same cable; Another said only: unidentified network. what may be the cause?

Hi Geraldine,.

Thanks for posting your query in Microsoft Community Forum.

Portable computers are connected to a domain network?

You can try to reset the TCP/IP settings in order to renew the DHCP configuration for all adapters. Refer to the following:

Method 1:

Try the steps from the following link and check:

How to reset the Protocol Internet (TCP/IP)

http://support.Microsoft.com/kb/299357

Registry warning: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
How to back up and restore the registry in Windows

Method 2:

Ensure that these services are started and set to Automatic. If you have problems trying to start these services, check their dependency services and make sure they are started and set to automatic as well.

A key. Press Windows + R, type services.msc and press enter.

B. in the search for services for the following services.

DHCP client

DNS client

C. right-click on the service and click on Properties.

D. set the startup type to Automatic.
E. click Start to start the service. Click OK.

Check if the problem persists.

Hope this information is useful. Let us know if you need more help, we will be happy to help you.

Tags: Windows

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