Failed to open after effects: error code 15

I searched the forums and it seems that only mac users have had this problem, I'm a windows 8 pro user and every time I want to open after effects cs6, it returns with a message saying:

Configuration error

Please uninstall and reinstall the product

If this problem persists please contct adobe technical support and quote the error code displayed at the bottom of the screen

Error: 15

http://www.Adobe.com/support

I uninstalled and reinstalled th eproduct several times, I even run the cleaning of creative suite and reinstalled my OS twice.

It still does not work. Please I really could need help fast I need to use it for a school project and I tried for days.

Thank you

If you need immediate assistance please contact our support team.  You can access our support chat to http://adobe.ly/yxj0t6.

To the error you encounter if it seems to be a file permission problem.  Please visit http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html for more information on how to solve your current challenges - Configuration error.

Tags: Adobe

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